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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: nagodzik on December 29, 2009, 05:39:54 PM

Title: Registration Key
Post by: nagodzik on December 29, 2009, 05:39:54 PM
How to obtain the Registration Key again after reloading the AVAST 4.8 again from the website.
Title: Re: Registration Key
Post by: Bluesman on December 29, 2009, 08:09:53 PM
Quote from: nagodzik on December 29, 2009, 05:39:54 PM
How to obtain the Registration Key again after reloading the AVAST 4.8 again from the website.

What version do you use? Home or Pro?

For Home, check this link:

http://www.avast.com/eng/home-license-resend.php
Title: Re: Registration Key
Post by: nagodzik on January 05, 2010, 04:28:46 PM
Quote from: nagodzik on December 29, 2009, 05:39:54 PM
How to obtain the Registration Key again after reloading the AVAST 4.8 Professional from the website.
Title: Re: Registration Key
Post by: DavidR on January 05, 2010, 05:06:05 PM
You are going to have to either find the original email that contains your license key or contact sales (at) avast (dot) com, with details of your license, when you purchased it and from where, what date roughly and the email address that you used.
Title: Re: Registration Key
Post by: neci0170 on January 06, 2010, 03:34:48 AM
I need help with this also. I am trying to retrieve my registration key that got lost during a system restore. I have been emailing support for a couple of days with no reply. I have no idea what else to do. Can anyone help? I even sent them the paypal information. Geez it can't be that difficult to resend a key...

thanks
Title: Re: Registration Key
Post by: Rednose on January 06, 2010, 04:16:34 AM
A tip : Use webmail for your software licences :)

Greetz, Red.
Title: Re: Registration Key
Post by: DavidR on January 06, 2010, 07:17:59 PM
Quote from: neci0170 on January 06, 2010, 03:34:48 AM
I need help with this also. I am trying to retrieve my registration key that got lost during a system restore. I have been emailing support for a couple of days with no reply. I have no idea what else to do. Can anyone help? I even sent them the paypal information. Geez it can't be that difficult to resend a key...

thanks

Have you not tried the sales email address that I gave, they are more likely to have access to the registration/license information, but they will also need the other information I mentioned in that post. I don't know how helpful the paypal information will as I would imagine the recipient won't have been Alwil software/avast.