Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: grog4444 on January 21, 2010, 10:52:56 PM

Title: New Version
Post by: grog4444 on January 21, 2010, 10:52:56 PM
I got an email from CNET saying that there is a version  Avast Free Antivirus 5.0.377
but when I click on program update for AVAST it says I'm up to date.
How come its not updating???? The new update came out Jan. 19th and my current
version is 4.8.
Title: Re: New Version
Post by: XMAS on January 21, 2010, 10:55:32 PM
Currently you need to download the new version setup and install it over the old version. The auto update won't work - http://www.avast.com/free-antivirus-download ;)
Title: Re: New Version
Post by: Mr.Agent on January 21, 2010, 10:56:24 PM
Dont miss aswclear for its uninstall the rest of avast 4.8
Title: Re: New Version
Post by: grog4444 on January 22, 2010, 03:18:07 PM
Mr. Agent, I don't understand your reply.
Title: Re: New Version
Post by: Mr.Agent on January 22, 2010, 09:57:58 PM
There a uninstall utility for clean all avast! install so dont miss it.
Title: Re: New Version
Post by: grog4444 on January 22, 2010, 10:12:28 PM
Thanks for the reply!!!!
Does that mean I need to uninstall the older version first before installing the newer one????
Title: Re: New Version
Post by: norel on January 22, 2010, 10:38:19 PM
Alwil says it shouldn't be necessary to uninstall 4.8 first. Sometimes this works, but some people have had trouble doing it that way. I downloaded the Uninstall Utility (http://www.avast.com/uninstall-utility) and ran in Safe Mode, restarted, then installed 5. Went without a hitch.
Title: Re: New Version
Post by: grog4444 on January 22, 2010, 10:45:38 PM
Thanks for the reply!!!!
It's greatly appreciated!!!!
Title: Re: New Version
Post by: grog4444 on January 23, 2010, 09:58:13 PM
I tried installing the new version AVAST without uninstalling the older one.
It looked like it worked ok but I see 2 problems.
1. I no longer see the message at the bottom of my saying that the message was scanned
by AVAST and is now virus free.
2. When I right click on a file to can it with AVAST a window comes up but nothing
happens.
I was able to fix the email problem but found another problem.
When I click to check for updates it brings a window up but nothing happens.
What shall I do now????
Should I uninstall AVAST????
Title: Re: New Version
Post by: DavidR on January 23, 2010, 11:07:48 PM
1. that wasn't a default option in 4.8 'Show detailed info on performed actions' the On-Access Scanner messages. There were more questions on the forum about hoe to get rid of those from tweakers who didn't know what it did.

2. is this the windows you are talking about, see image. That is the result of the scan.

Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
Title: Re: New Version
Post by: grog4444 on January 23, 2010, 11:11:11 PM
Thanks for the reply!!!!
I used the uninstall program to remove the newest version and after I reinstalled
the new version everything is now working fine!!!!
Is it ok to have the ask me when an update is available????
It's putting a triangle on the AVAST ICON.
Title: Re: New Version
Post by: DavidR on January 23, 2010, 11:18:56 PM
Ask for program updates, but I would advise Auto for virus signature updates, though there is nothing to stop you doing it, but it is going to be asking a lot ;D

Usually the yellow triangle is one or more of your Shields are stopped, see image. Go into the Real-Time Shields section and check what isn't running. Or click the Fix Now button (or turn on link) in the Summary section.
Title: Re: New Version
Post by: grog4444 on January 23, 2010, 11:23:05 PM
Thanks again!!!!
I will go back to having both enabled!!!!
Title: Re: New Version
Post by: spg SCOTT on January 23, 2010, 11:28:09 PM
I would also say auto updates is preferable (at least for the virus database...)

@David,

the yellow triangle (and statusbar) will also appear if updates are set to manual, it is one of the things monitored.
Title: Re: New Version
Post by: grog4444 on January 23, 2010, 11:29:23 PM
Thanks for your reply as well!!!!
Title: Re: New Version
Post by: DavidR on January 23, 2010, 11:35:28 PM
@David,

the yellow triangle (and statusbar) will also appear if updates are set to manual, it is one of the things monitored.

Thanks for that.
Title: Re: New Version
Post by: spg SCOTT on January 23, 2010, 11:42:07 PM
No Problem :)
Title: Re: New Version
Post by: grog4444 on January 24, 2010, 10:12:00 AM
Sorry but my brother found another problem.
He told me that when he downloads a file the computer crawls until the
download is completed. Also, it use to scan a file first before downloading
it but it doesn't do that either.
Is there a way to fix this????
I had no problem with the older version of AVAST.
Never mind!!!! It seems to being working normally now!!!!