Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Matrix-Z on January 22, 2010, 06:43:06 PM

Title: Submitting a ticket
Post by: Matrix-Z on January 22, 2010, 06:43:06 PM

I want to submit a ticket in support ... the allready shown @-sign where i need to input my e-mail adress won't let itself move ...
Logging in won't go because of this.
Hope someone from Alwil will read this post .... it's hard to ask for help if support is not functioning !!!??

Title: Re: Submitting a ticket
Post by: spg SCOTT on January 23, 2010, 01:48:03 PM

Hi Matrix-Z, welcome to the forum :)

Do you mean the green @?

This is ok, just put your email address to the right of it and it will work.
I have tried it and it works :)

It is just an image, not an actual @    ;)

-Scott-

Title: Re: Submitting a ticket
Post by: Matrix-Z on January 23, 2010, 02:26:35 PM

Thanks.... seems i entered the wrong combination ID & password !  ???