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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Joz on June 22, 2004, 07:28:56 PM

Title: Avast disinstallation issue?
Post by: Joz on June 22, 2004, 07:28:56 PM

Gents,

I tried Avast! and (sorry) I disinstalled it.

Today I had a very tricky issue.

I downloaded a file. This file was an HTML one but the extension was .exe (It was an error page).

So I launched this file and I had the following error:

C:\DOCUME~1\Truc\Bureau\MUSET~2.EXE
C:\Program Files\Alil Software\Avast4\aswMonVd.dll. L'initialisation de la DLL d'un pilote de peripherique installable a echoue. Choisissez 'Fermer' pour mettre fin a l'application.


Sorry, my system is french. The Translation is something like:

C:\DOCUME~1\Truc\Bureau\MUSET~2.EXE
C:\Program Files\Alil Software\Avast4\aswMonVd.dll. The DLL initialisation of a pluggable device has failed. Choose 'Close' to close the application.

And now, I can't remove anymore this file !!!!

I try to reboot  and even to use the F5 mode to boot.  But it's impossible to delete this file!?

I'm sure it's not a virus because I edited this file with an ascii editor and it's pure HTML.

My system: Windows XP Home SP1.

Any ideas??

Thanks.

J.



 

Title: Re:Avast disinstallation issue?
Post by: Stephan123 on June 22, 2004, 08:10:10 PM

download the
avast! uninstall utility

http://www.avast.com/i_idt_1336.html

Title: Re:Avast disinstallation issue?
Post by: Lisandro on June 22, 2004, 10:24:23 PM

Please, let us know if you have another antivirus installed in your computer...
Did you install, even in the past, Norton Antivirus?

Probably the references of that dll will be here:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers

Take care changing the Windows Registry!

Title: Re:Avast disinstallation issue?
Post by: Joz on June 23, 2004, 11:34:45 AM

Thanks all!

Sorry but I didn't know about this tool.

It's done. I ran it.

And thanks again for your answers!

Bye.

J.