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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: d4deb40 on June 22, 2004, 11:04:51 PM

Title: defragging error
Post by: d4deb40 on June 22, 2004, 11:04:51 PM

 help:
 My OS  is XP  just recently i tried to do a disk defrag and was unable. I am getting an error message as follow.
   the scan has been canceled because an error occurred in file C:\Documents and Settings\Debra Hicks\local settings\temp\_Avast4_\unp 75671323
   need help in trying to fix this problem. am totally unable to do any kind of disk defrag because of this.     :'(  
       there is no know viruses that i know of with all the scanning i have done.. i have gone and did a scan repair and came up with nothing. I am lost as what to do.  
                                             debra
                                                           

Title: Re:defragging error
Post by: MikeBCda on June 22, 2004, 11:20:42 PM

Hi debra,

Any "unp..." files in that directory are just temp files which avast unpacked in the process of scanning archive files.  Normally they get automatically deleted afterwards, but possibly your scan was aborted -- feel free to delete it yourself.

Maybe it's not necessary, but I've gotten into the habit of pausing avast's Standard shield while running defrag,  Maybe there's no conflicts, but if nothing else it might help the defrag run a little faster and smoother.  Don't forget to Resume it afterwards, of course.

Unrelated to avast, if you happen to also have Javacool's SpywareGuard, it's recommended that you disable its protections (save new settings that way) and then exit the program before defragging because of reported conflicts with defrag.  Don't forget to restart it and set the protections active again (and save settings again) afterwards.

Hopefully this will help clear up your problems.

Best,
Mike

Title: Re:defragging error
Post by: niko on June 22, 2004, 11:26:15 PM

Hi D4deb40 and welcome to this forum,
Are you sure to shut down all programs before defrag HDD ?

Title: Re:defragging error
Post by: Lisandro on June 22, 2004, 11:52:53 PM

If you delete the temporary files before defragmenting you will have a better defragmentation and will get rid of this problem.
Of course, disabling avast will speed up the process  ;)

Title: Re:defragging error
Post by: bob3160 on June 23, 2004, 01:49:24 AM

It will also help if you empty your recycle bin.

Title: Re:defragging error
Post by: techie101 on June 24, 2004, 12:41:53 AM

deb,

All of the above are good advice but the proper way to Defrag any system is to:

First"  "Clean the registry".
BeClean is a very quick, and simple program which you can obtain from a web search.

Secondly: Once the registry is clean, then do a DiskScan which will detect and repair any disk error especially in the boot sector.

Thirdly:  Shut down All programs except Systray and Explorer (if shown in the Close Program list.....Ctl/Alt/Delete brings up the menu)

Shut off all power saver settings and screensavers.

Now you can run Defrag.

Reboot the computer after it finishes.

Wawla!  

Techie

Title: Re:defragging error
Post by: d4deb40 on June 24, 2004, 07:22:46 PM

Hi everyone,
      just a quick note to say thank you for all the advices I recieved. Mike help me find a hidden file that was causing the problem. I am now able to defrag without any problems. I think my problem was created while gone and we had a power outage  in the middle of a scan and then of course that created my headache. as for all the advices that was given I do do most of them and will make sure that i do what everyone said to make sure that i dont' run into a problem.    
                               thank you all again
                                         debra          :) :D