Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Chubb on January 24, 2010, 10:23:15 PM

Title: Renewal is more expensive than new subscription?
Post by: Chubb on January 24, 2010, 10:23:15 PM

avast! Pro Antivirus

Renewal for another 3 years is US$109.95

New Subscription for 3 years is US$82.46

Is there any reason why purchasing a new subscription is even cheaper than renewing?   ??? :'(

Thanks..

Title: Re: Renewal is more expensive than new subscription?
Post by: Chubb on January 26, 2010, 06:27:18 AM

Any ALWIL staff to help check?  Thanks.

Title: Re: Renewal is more expensive than new subscription?
Post by: waking on January 26, 2010, 06:46:01 AM

Send them an email:

Direct sale inquiries sales@avast.com

Include a link to this thread.

Title: Re: Renewal is more expensive than new subscription?
Post by: MichaelDay on January 26, 2010, 08:21:44 AM

One of the many reasons I switched from Norton AV to Avast Free. I paid $20 for boxed Norton AV2009. When the renewal came up, they wanted $40. Since Norton AV2010 had a conflict with Outlook, I was not interested in renewal, especially at twice the price of a boxed version. Terrible marketing, IMO. Renewals should be discounted, not charged at a premium. Not the way for Avast nor Norton to win subscribers.

Title: Re: Renewal is more expensive than new subscription?
Post by: JosefH on January 26, 2010, 11:32:36 AM

Hi, this is a glitch that has to be solved - thanks for noticing us.

To MichaelDay:
It is a common "process" for low-priced retail products - if you buy a cheap product in retail the vendor probably would charge you twice more at a renewal time.

Title: Re: Renewal is more expensive than new subscription?
Post by: alghorabaaa on January 26, 2010, 03:07:02 PM

Is it ( -25% ) discount for new users ?

The price was 109.95$

new price = 109.95*(75/100) = 82.46$

Title: Re: Renewal is more expensive than new subscription?
Post by: Cahya Legawa on January 26, 2010, 03:16:30 PM

Quote from: alghorabaaa on January 26, 2010, 03:07:02 PM

Is it ( -25% ) discount for new users ?

The price was 109.95$

new price = 109.95*(75/100) = 82.46$

Hmm..., I don't think it a discount for a new user but for buying a package for 3 years license.