Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Avastfan1 on January 27, 2010, 10:44:52 AM
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Dear Forum,
What is the recommended procedure to install the new Avast version 5.0.393?
Straight over Avast 5.0.373?
Do we have to do this in safe mode?
Or is it better to uninstall 5.0.373, use the avast uninstall tool and then complete a fresh install of 5.0.393?
Are we still fully protected if we use our computers with Avast 5.0.393?
Cheers,
Avastfan1
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Install over 373(not in Safe Mode!) then reboot, no problems it’s work fine :)
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Done.
Install went flawlessly and system rebooted ok.
BUT, the big question is whether the random system freezes have been fixed.
Watch this space! :D
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Just tested the new release on my netbook, now it won't boot up - completely locks up at every attempt with the welcome to Avast balloon on the screen, pointer and hourglass frozen on screen! Disaster! What to do?
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So - uninstalled Avast in safe mode, rebooted and trying to reinstall and it pc locked up again on the installation progress - finishing setup screen. This is getting rediculous!
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Wtf?
So this could happen to my computer at any time? :O
:(
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i have no problems with first release on my xp-sp3,but what i'd recommend you is to make a hard drive image after uninstalling 50377,just in case.
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Hope you have any restore points depending what system you are using. Run sysyem restore in safe mode and try and get your computer working? before you installed the new avast. If you still cannot boot up then you are out of luck! a repair of windows is needed.
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5.0.393 installed quick and easy with no issues. (Vista Home) Oddly I had the same issue those with XP SP3 had been having (constant BSODs) but on my Vista machine. The machines with XP Home and XP Pro havent had a problem with it. I put 4.8 back on the Vista machine yesterday. This morning (after some very strong coffee) I decided to give it another go. Used the uninstall util via safe mode then rebooted and installed 5.0 and this time without the Behaviour Shield. Have had no further BSODs or any other issues since this morning. Figured ild be a guinea pig and put 5.0393 on (with Behaviour Shield this time) and see how it goes. No problems and Ive been pushing the system like crasy to see if anything will go wrong.
I've not installed it on my XP SP3 system yet, only because I haven't had a problem with 5.0 on it since installing it when it was first released the other day. Another cup o' coffee and I'll probably take care of that one too.
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OK up and running again (XP SP3) after uninstalling again in safe mode using removal tool. Back to version 377 and not gonna risk trying to install the update. Have one issue, Windows Security Alert reports Avast out of date. In Avast update screen shows current version 100119-0, says latest definition os 100126-1 and last apdate attempt 8 mins ago - I dont seem to be able to update, clicking the update engine and virus definitions button it says already up to date current version 100126-1 but clicking on OK goes back to previous screen wher it says out of date. Any suggestions>
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guys, just a question, how if you disable the behavior shield, or even uninstall it ? any improvement?
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open user interface
Real Time Shields
Behaviour Shield - Stop
Haven't tried it.
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guys, just a question, how if you disable the behavior shield, or even uninstall it ? any improvement?
Just press 'Stop' on its real-time shield page in the GUI. I get no more blue screens and streaming videos is smoother.
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guys, just a question, how if you disable the behavior shield, or even uninstall it ? any improvement?
there's a misunderstanding here guys ;D, I never asked how to disable it :D, but how if you guys tried that, just in case this could solve your issues...
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This morning (after some very strong coffee) I decided to give it another go.
I've not installed it on my XP SP3 system yet, only because I haven't had a problem with 5.0 on it since installing it when it was first released the other day. Another cup o' coffee and I'll probably take care of that one too.
So this is where everyone is doing it wrong, they forget the coffee........ ;D i am a strong beliver in coffee....or beer.. 8)
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This morning (after some very strong coffee) I decided to give it another go.
I've not installed it on my XP SP3 system yet, only because I haven't had a problem with 5.0 on it since installing it when it was first released the other day. Another cup o' coffee and I'll probably take care of that one too.
So this is where everyone is doing it wrong, they forget the coffee........ ;D i am a strong beliver in coffee....or beer.. 8)
same here with coffee and beer, red wine... see, Avast 5 is running like a charm on my system 8)
(http://blog.cabane-bambous.com/images/Photos/affiches/franchouillarde%20site%20net%20copie.jpg)
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updated the XP machine to 393... alls well.
(http://i48.tinypic.com/sxmx04.gif)
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Dear people from Alwil Team, are you familiar with one huge bug that is causing system unbootable after installation of new Avast?
Few of my friends and also some people on Serbian Forums are complaining that after installation of Avast and rebooting system, OS become non-stable and, in most cases, unbootable... The only solution is deinstaling Avast from safe mode...
I am telling you this because this is my favorite AV and was favorite to most of my friends, until they didn't install new version ::) and I'm little sad because they quit using Avast! and sadly now they don't recommend it to other people. :-\
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I installed it over Avast! 5 377 on one of our XP machines and all seems to be O.K. Since the other computer is being used by someone else at the moment, I'd install it later.
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I have given up on my Acer netbook running XP SP3, wasted an entire morning trying to get version 5 running on it and have now gone back to 4.8 which is fine. Too many issues with this, Avast getting a bad name here, such a shame as I've sung their praises for years, at this moment in time would have to recommend avoidance.
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installed 393 on top of 377 everything went fine. No problems now in XP sp2.
cheers
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Installed 393 Pro over 377 Pro on Vista x32. No problems before, no new problems now.
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Dear people from Alwil Team, are you familiar with one huge bug that is causing system unbootable after installation of new Avast?
Few of my friends and also some people on Serbian Forums are complaining that after installation of Avast and rebooting system, OS become non-stable and, in most cases, unbootable... The only solution is deinstaling Avast from safe mode...
I am telling you this because this is my favorite AV and was favorite to most of my friends, until they didn't install new version ::) and I'm little sad because they quit using Avast! and sadly now they don't recommend it to other people. :-\
What OS and language are your friends using?
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Update
Just experienced the first random system freeze with version 5.0.393. This means the problems haven't been completely rectified yet.
The freeze occurred whilst being away from the computer for half-an-hour. MBAM resident, Firefox and PCTFW were the only programs loaded. Memory usage was 380 from 2,440 (lower than under 4.8.1368!)
I hope this helps Alwil to rectify the random freeze problem with Avast 5 on Window$ XP Pro $P3 systems.
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Avastfan1, you mean like a complete freeze, or just programs becoming flaky? If complete freeze, could you at least move the mouse cursor?
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Hi Vlk,
It indeed warms my heart to received a personal response from Alwil! Thank you!
The mouse cursor can still be moved, however everything else is frozen. The Task Manager cannot be activated (with control, alt and delete) and nothing else responds. Not even the Start Menu.
Hope this helps and I look forward to your response!
Best wishes,
Avastfan1
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OK, now it's my turn to have trouble... :(
I've run Avast Pro 4.x for many years with no problems at all.
Updated to 5.0.377 when it was released. No problems... Just installed over 4.8
Tried to install the new version 393 and then the problems started.
PC froze on startup - Avast icon spins two times and then PC freezes, even the mouse goes dead..
Uninstalled in safe mode and tried a new fresh install - same problems...
Reboot in safe mode and unticked the Behaviour Shield in Add/Remove programs.
PC starts just fine...
Tried one more time to activate the Behaviour Shield, and PC freezes after reboot.
Disabled the Behaviour Shield one more time, and everything is back to normal.
...so as a summary: With 377 everything runs just fine - Behaviour Shield included.
...with 393 I can't get my computer to run with Behaviour Shield.
Windows XP Pro SP3
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Win7/32 installede 5.0.393 on top of 5.0.377
Gui front is showing wrong VPS 100126-1 manually update says ok 100127
Tried avast repair......nope...
removed avast with aswClear and reboot,
run Eusing Registry cleaner and reboot,
New install OK
if i look in Scan logs, there is a "Removable media scan" date: 20.01.2010 - 20:46:33 ..... ???
and i have not done any scan yet?
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Win7/32 installede 5.0.393 on top of 5.0.377
Gui front is showing wrong VPS 100126-1 manually update says ok 100127
Tried avast repair......nope...
http://forum.avast.com/index.php?topic=54466.msg461031#msg461031
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Anyone with the freeze issue, please see here:
http://forum.avast.com/index.php?topic=54491.0
Thanks
Vlk