Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Avaster on January 27, 2010, 10:43:43 PM

Title: License Key - haven't got yet
Post by: Avaster on January 27, 2010, 10:43:43 PM
I registered my copy of Avast 5 few days ago and still haven't got the license key email? Why it's taking so long?
Title: Re: License Key - haven't got yet
Post by: Pondus on January 27, 2010, 11:05:27 PM
Is it avast 5 free? then you don`t need a key if you are online when registering

see page 8
http://www.avast.com/documentation/quick-start-guide-free-en-ww.pdf
Title: Re: License Key - haven't got yet
Post by: Avaster on January 27, 2010, 11:10:50 PM
Thanks! It's now registered. :)
Title: Unsuccessful installation
Post by: frostie11 on January 27, 2010, 11:17:39 PM
I have just joined the forum in order to sort out my problem and I cannot even discover where I can start a new post! My problem - I thought I successfully entered the license key for avast! 4 professional edition to keep me covered for 2010. However I keep getting the popup message that my avast will run out soon. It has not given me confidence and the constant pop-ups are disencouraging me to apply for avast in the future. If I do not get help I am just going to give up and never bother with avast again. Your trojans are NOT enjoyed.
Title: Re: License Key - haven't got yet
Post by: DavidR on January 28, 2010, 12:51:08 AM
What avast version are you using 4.8 or 5.0 ?

If version 5 you may need to convert the old 4.8 pro license to a new license file.
- avast! 5 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php (http://www.avast.com/resend-license.php) now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you (presumably it will check you have a legit 4.8 Pro license first).

http://www.avast.com/documentation/quick-start-guide-free-en-ww.pdf

How to register avast 5 pro on page 7 - 8
http://www.avast.com/documentation/quick-start-guide-pro-en-ww.pdf