Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: alex_glin on January 29, 2010, 01:05:15 AM
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:'(
PC – ACER Aspire 5536G
OS – Vista Home Premium
OK this is what happened to me. I downloaded Avast 5 two days ago. Uninstalled 4 then installed 5. Everything worked ok till I started Google Chrome. As soon as I clicked the chrome shortcut I got the blue screen of death and I mean death.
Restarting the computer it tried to boot from the third boot device which is network. It was telling me no cable is plugged in. Could not find the hard disc.
I used my Ultimate boot disc to start the pc and it did not find the hard disc either. Starting to panic I put in the recovery disc in and tried to install the operating system only saving my files. Still no hard disc was found.
I got a hold of Vista ultimate and tried a repair, this time the hard disc was found but could not boot the system. All I got was a flashing curser and no hard disc activity.
Ran Ultimate Boot Disc and this time it found my disc and I was able to copy my files to an external drive.
Then I ran my recovery discs and tried a full recovery, still no boot.
Next I used the Vista disc and did a complete install and the pc booted up. Noticed that while it was installing it did a repair on the hard disc. I then put the recovery disc in and got the pc back to factory default. Now all works fine.
What I would like to know is why did Avast and chrome kill my hard disc and has anybody else have this happen to them.
Alex
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Crazy stuff man!!!
I thought I had real problems with 5.0. Now I see yours are worse.
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so avast 5 and Chrome killed your hard disk hey ? do you realize that what you're saying...? I'm afraid you don't :D too bad your hard disk is dead now and you can't send the memory dump. Neither Avast nor Chrome nor any software in this world can kill a hard disk OK ? You had a hardware failure due to whatever reason, and that's why you got the blue screen. Topic should be locked, it's getting boring. What's next, your house collapsed after you installed Avast 5 ?
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First time i heard Google Chrome and avast! 5 is killing a hard disc... That very strange... :-\
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First time i heard Google Chrome and avast! 5 is killing a hard disc... That very strange... :-\
it's not strange it's a fantasy ;D
edit: OK alex_glin, sorry for your hard disk, I understand this is no fun at all when it happens, but try to be a bit more realistic about it ;)
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So far i know many users who use Google Chrome and i never heard a single thing of them by saying its killing my hard disc... >:(
Edit : alex what software you was using with google chrome and avast! 5 ?
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So far i know many users who use Google Chrome and i never heard a single thing of them by saying its killing my hard disc... >:(
Edit : alex what software you was using with google chrome and avast! 5 ?
you bet :D
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so avast 5 and Chrome killed your hard disk hey ? do you realize that what you're saying...? I'm afraid you don't :D too bad your hard disk is dead now and you can't send the memory dump. Neither Avast nor Chrome nor any software in this world can kill a hard disk OK ? You had a hardware failure due to whatever reason, and that's why you got the blue screen. Topic should be locked, it's getting boring. What's next, your house collapsed after you installed Avast 5 ?
You know something. I don't care if you believe me or not. I'm tellig you wat happened to my pc after I installed 5. Everything was working fine with 4. Infact 5 had no issue with Explorer and firefox.I got blue sreened as soon as I clicked chrome. It did not even load. Spent hours getting my hard disc to work again.
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That's what you THINK it happend. Actually, I just started my Chrome and I have Avast 5 running... no fireworks thou, HDD is still working!
(http://i50.tinypic.com/53kd55.png)
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alex_glin have you run a chkdsk on your hard drive since you have it functioning again? Including fixing errors and bad sectors.
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You know something. I don't care if you believe me or not. I'm tellig you wat happened to my pc after I installed 5. Everything was working fine with 4. Infact 5 had no issue with Explorer and firefox.I got blue sreened as soon as I clicked chrome. It did not even load. Spent hours getting my hard disc to work again.
Hi...
If I'm understanding correctly, I think what you mean is that avast and/or Chrome has caused problems with your operating system (Windows Vista) as opposed to your hard drive. This is a software issue. Your hard drive, as a mechanical device (hardware,) appears to be working fine. :)
That's why there's a little misunderstanding here. ;)
God bless :)
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no, he actually meant that starting Chrome with Avast 5 running killed his hard disk ::)
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no, he actually meant that starting Chrome with Avast 5 running killed his hard disk ::)
Hi Logos...
Right, I just meant that a lot of folks, including ones I've helped in the past, don't understand the difference between the hard drive and the OS that's installed on it, it's the same thing to them. I'm sure that's how the OP is seeing it as well. :)
God bless :)
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The weirdest topic ive ever read. :o
Google and Avast ruined HD :o
Ive never experience entire of my life a software damage HD.
Even a nastiest virus infect my system never experience it damaging HD.
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The weirdest topic ive ever read. :o
Google and Avast ruined HD :o
Ive never experience entire of my life a software damage HD.
Even a nastiest virus infect my system never experience it damaging HD.
exactly, I even heard of people replacing their hard disks after an infection, persuaded the infection killed the hardware, HDD, RAM etc... ;D ... and of course resellers are too happy to confirm the theory :)
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The weirdest topic ive ever read.
Ive never experience entire of my life a software damage HD.
Define what you mean by "damage HD". Clearly malicious or buggy programs
can corrupt a hard disk's data and control structures. Early trojans were
often simple programs which silently began deleting all files on your hard
disk or reformatting it. Malware that corrupts or deletes the operating
system's components or alters the MBRs can render a computer unbootable
from that hard disk. That's why we have recovery disks.
The OP's final comments make it clear that there was no claim that the
*hardware* was totalled, since recovery was possible and achieved.
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The weirdest topic ive ever read.
Ive never experience entire of my life a software damage HD.
Define what you mean by "damage HD". Clearly malicious or buggy programs
can corrupt a hard disk's data and control structures. Early trojans were
often simple programs which silently began deleting all files on your hard
disk or reformatting it. Malware that corrupts or deletes the operating
system's components or alters the MBRs can render a computer unbootable
from that hard disk. That's why we have recovery disks.
The OP's final comments make it clear that there was no claim that the
*hardware* was totalled, since recovery was possible and achieved.
Look at his title 0.0
"Avast & Chrome kills My HD"?
What i mean my post is..
I had never experience HD not working because of the software installed or viruses infected the system.
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so avast 5 and Chrome killed your hard disk hey ? do you realize that what you're saying...? I'm afraid you don't :D too bad your hard disk is dead now and you can't send the memory dump. Neither Avast nor Chrome nor any software in this world can kill a hard disk OK ? You had a hardware failure due to whatever reason, and that's why you got the blue screen. Topic should be locked, it's getting boring. What's next, your house collapsed after you installed Avast 5 ?
Logos,
This thread was started by a newbie who had experienced a "Blue screen of death", as indeed has been reported by others in the forum. He came to this forum to report his problem. That he chose to title his post perhaps not in the most appropriate terms, it is certainly no worse than many other titles found on the forum.
At the risk of offending you, your post quoted here I believe is both condescending and downright rude, and certainly does not present a good image to a new forum member. If you find other peoples posts so boring and you have nothing to contribute to help them, then respectfully perhaps it would be better if you refrained from posting replies to them. That is my opinion, please feel free to differ.
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At the risk of offending you, your post quoted here I believe is both condescending and downright rude, and certainly does not present a good image to a new forum member. If you find other peoples posts so boring and you have nothing to contribute to help them, then respectfully perhaps it would be better if you refrained from posting replies to them. That is my opinion, please feel free to differ.
here's what I do with your opinion:
;D
...not taking any lesson give me a break OK ? ::)
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Look at his title 0.0
"Avast & Chrome kills My HD"?
And? If you're taking "kills My HD" to mean "rendered the *hardware* totally unusable"
then you have read too much into the expression. Reading it in the context of the
full message it's clear the OP meant "renders the HD corrupted to the point of making
recovery from external media necessary".
>I had never experience HD not working because of the software installed or viruses infected the system.
It happens. Usually the HD can be restored via external means, which may require
reformatting before restoring the OS and data. But if the drive's firmware gets
corrupted then it may have to be replaced or returned to the manufacturer to have
a flash memory restoration. Some newer Seagate drives recently had a firmware bug
which after certain activities became totally unusable. Firmware can be altered via
downloads.
Seagate releases new firmware for broken hard drives
http://www.itbusiness.ca/it/client/en/CDN/News.asp?sub=true&id=51725
Seagate Releases Firmware to Fix HDD Bricks
http://www.tomshardware.com/news/seagate-hard-drive-firmware-bricked,6889.html
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A point ur right i didnt read the context of the full msg ;D.
I jump to the Title because i was really shock of it.
Peace ;D
Killed = Destroyed.
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is it useful to mention at all that the OP mentioned that his hard disk wasn't recognized/detected at boot time, that remaining options like network boot and optical media boot were left as the only options ??? is that really useful to mention that he said his recovery CD didn't detect any hard disk ? does that come from hard disk corruption as a result of the operating system messing with the data ??? no. he said no detection, he didn't say there was a message that indicated something was corrupted, bootsector etc..., he said no detection.
... and then magic happens, another try, hard disk's detected again (by the freaking BIOS!!!), checkdisk is doing its job to correct errors on the disk ..there never was any hard disk failure...so either the OP lied or... look, I don't care ::) ... thing is I missed the last part of his post where he already said that he finally could reinstall Windows...asking again after this if Avast+Chrome can kill a hard disk and if anyone here experienced something similar :)
I might have overreacted after those several days of continuous bashing of Avast on these forums after the release of V5. Gotta say I'm getting absolutely fed up with that, so when I read a thread with such a freaking title...
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+1Logos
Yeap im thinking of that also and im really confuse.
He said no detecting HD. When it say No detecting HD this means its a Hardware failure or in BIOS issues. right?
Then suddenly he tried different ways then it detects?
What a weird?... :o
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I too have had the 'blue screen' - i am posting this via my mobile phone. Am exhausted from investigating ALL OTHER programs on my pc! Trying 2work out which evil sofware was the culprit. Because up until now, Avast was one program i have never had to worry about. For 4yrs I felt secure + protected. Until now. I am surprised, and disappointed. :~(
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I too have had the 'blue screen' - i am posting this via my mobile phone. Am exhausted from investigating ALL OTHER programs on my pc! Trying 2work out which evil sofware was the culprit. Because up until now, Avast was one program i have never had to worry about. For 4yrs I felt secure + protected. Until now. I am surprised, and disappointed. :~(
Hi, you should have started your own thread, and if you had a bsod you can transmit a dump file to avast, this would help understanding your problem ;)
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Sorry - no sleep yet - +jus realised what a negative, and useless post mine was. Negative - and totally lacking explanation or intelligence! Respect 2 all here. And i will come back when i have slept - + hopefully am more articulate ;~> * beats hasty retreat - all embarrassed like.