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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mezzy316 on January 29, 2010, 03:39:19 PM

Title: Avast 5 Stopped Running
Post by: mezzy316 on January 29, 2010, 03:39:19 PM
This morning the avast! icon in the system tray has a red x on it. When I load the program it says "avast stopped running". It says to click on "Fix It" or "Start Program" to restart it, but when I click on either of them, nothing happens. I can't get it to start again. It won't let me update it or anything because it just keeps saying it's not running. Help!
Title: Re: Avast 5 Stopped Running
Post by: Hermite15 on January 29, 2010, 03:51:45 PM
Hi,

information about your configuration is needed, operating system, other security software, Avast 5 version etc...
Title: Re: Avast 5 Stopped Running
Post by: sded on January 29, 2010, 03:55:19 PM
What Avast! version are you running?  What other security software are you using, even if disabled?  Were you using something else recently, and how did you remove it.  Don't know why it stopped running, but probably worth a reinstall.  First use the uninstaller at http://forum.avast.com/index.php?topic=54385.0  to remove the previous installation.  Then go to the Avast! website and download the latest 5.0.396 version and install that.