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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: clanger on June 24, 2004, 09:09:52 PM

Title: freezing
Post by: clanger on June 24, 2004, 09:09:52 PM

I have been trying to do a virus scan I tick the thorough scan and it only gets as far as 750 then it freezes.  Help

Title: Re:freezing
Post by: Lisandro on June 24, 2004, 09:29:40 PM

Quote from: clanger on June 24, 2004, 09:09:52 PM

I have been trying to do a virus scan I tick the thorough scan and it only gets as far as 750 then it freezes.  Help

Please, post more information.
Which is your operational system?
What is 750: number of scanned files or, on contrary, Mb or scanned files?
Do you have any other antivirus installed in your system?
How much free space do you have in your disk?

Title: Re:freezing
Post by: clanger on June 24, 2004, 09:45:37 PM

I am running windows xp home edition.  I have 16.2GB free. It froze at at tested files 715.  I have kerio firewall and process guard.  I seem to be getting a lot of trojans and worms lately.  That is why I was doing a thorough scan.

Title: Re:freezing
Post by: igor on June 24, 2004, 10:36:29 PM

Did you also check the "Scanning of archives"?
Would it be possible to identify the file that causes the problem? You can turn on the creation of the Report file in program settings and check the end of the file after the freeze.

(Do you use the latest build of avast!, btw?)

Title: Re:freezing
Post by: clanger on June 25, 2004, 02:33:44 AM

Sorry for the trouble but it seems to have righted itself and worked perfectly.  Thanks anyway