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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: teedoff087 on June 25, 2004, 07:45:33 AM

Title: AshServ.exe High Priority
Post by: teedoff087 on June 25, 2004, 07:45:33 AM
Is there a way to start AshServ.exe in normal priority? It severely slows down startup and while opening programs. I have a low amount of RAM for my processor speed (128 MB on 2.4 GHz Pentium 4) and I need to lower the  priority of this process to speed up my system. I love Avast! and don't want to get rid of it because it takes up too much RAM. I have a very clean startup, I definitely have no viruses or trojans slowing my system down.
Title: Re:AshServ.exe High Priority
Post by: Vlk on June 25, 2004, 08:34:52 AM
Lowering the priority of that process would actually slow things down. This is because this process is scanning files as they're accessed, synchronously.

It might be a better idea to limit the number of programs you scan, e.g. exclude some of your folders from on-access scanning. Also, aren't you running stuff like the MS Office FastFind? Because this program accesses all files on your disk, triggering (unnecessary) heavy scans by avast...
Title: Re:AshServ.exe High Priority
Post by: teedoff087 on June 25, 2004, 08:47:49 AM
I've been trying to exclude more and more things from the list, but it seems as I remove them it adds more! Is there a specific file that the exclude list for on-access scanning is located so I don't have to enter them one by one in the UI?
Title: Re:AshServ.exe High Priority
Post by: Vlk on June 25, 2004, 08:54:29 AM
What is your "Scan Count" value of the Standard Shield provider after a clean boot?
Title: Crap
Post by: teedoff087 on June 25, 2004, 09:32:23 AM
It's around 184 files. Now I have a different error. This just keeps getting worse. I can't even start Avast now. Here are the entries in error.log:

6/25/2004   2:08:59 AM   1088147339   DC62HZ11\user   948   Error in aswChestC: chestOpenList Error 1753.  
6/25/2004   2:08:59 AM   1088147339   DC62HZ11\user   948   aswChestInterface - Program error description: CChestListView::LoadFiles() chestOpenList() failed: 2147422219.  
6/25/2004   2:09:12 AM   1088147352   DC62HZ11\user   948   aswChestInterface - Program error description: CChestListView::OnCreate() !m_strErrorWnd.IsEmpty().

If that doesn't really tell you the error, it says it can't execute the chest files (?). This means I can't even start AshServ.exe. What good does Avast do with no on-access scanning? It says it's an error with RPC. RPC is running fine. 3 Entries used to be in the System Files tab in the Chest. They're not there now. They were kernel32.dll, winsock.dll, and wsock32.dll. Help, please.
Title: Re:AshServ.exe High Priority
Post by: Vlk on June 25, 2004, 09:35:37 AM
1. What is your OS?

2. Is the "avast antivirus" service running? If not, is it possible to start it? If not, what error messages do you get?

(Control Panel -> Administrative Tools -> Services)
Title: Re:AshServ.exe High Priority
Post by: teedoff087 on June 25, 2004, 11:32:52 PM
I'm running Windows XP Home with SP1. When I try to start the service, it gives me this error:

"Could not start the avast! Antivirus service on Local Computer.

Error 123: The filename, directory name, or volume label syntax is incorrect."

Do you know what might be causing this? In Task Manager, AshDisp.exe and AshUpdSv.exe are up and running.