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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Melvincz on February 01, 2010, 08:48:34 PM

Title: UPSET with the Avast! 5 Firewall
Post by: Melvincz on February 01, 2010, 08:48:34 PM
I've tried nearly anything to make the firewall starting:
but the thing has not started yet!
I'm running Windows 7 Ultimate 64 bit on Intel i7.
Avast! Firewall service installed but stopped. Starting that will immediately shows a messagebox similar to "Service has been started but stopped immediately ... bla bla".
Is there anyone who can help me?

Regards,

Radek
Title: Re: UPSET with the Avast! 5 Firewall
Post by: Melvincz on February 01, 2010, 10:52:44 PM
Dear Evangelists and Avast! guys,
may you please try to help me solving my Firewall issue instead of commenting the "Flash-not-being-an-issue" or "I-have-no-idea-about-behavioral-shield-please-give-me-an-explanation" threads?
Don't take that wrong  ;), I'm trying to solve the issue whole day and I'm feeling not happy about that.

THANK YOU VERY MUCH!

Radek
Title: Re: UPSET with the Avast! 5 Firewall
Post by: ArtemisF0wl on February 01, 2010, 10:54:56 PM
Im pretty sure Vlk said windows firewall should stay ON.
Title: Re: UPSET with the Avast! 5 Firewall
Post by: Melvincz on February 01, 2010, 10:58:52 PM
Windows Firewall was on during many attempts and then off during many other attempts. No combination of mentioned factors is working for me  :-\
Title: Re: UPSET with the Avast! 5 Firewall
Post by: ArtemisF0wl on February 01, 2010, 11:11:15 PM
im sure there's many people more qualified here to help you, but since you seem to have removed all other possible conflicting software maybe you could check the windows event log for more information as to why its not starting??
Title: Re: UPSET with the Avast! 5 Firewall
Post by: Melvincz on February 01, 2010, 11:19:53 PM
There's no single information related to service failures in the event log. I've already checked that.
Title: Re: UPSET with the Avast! 5 Firewall
Post by: Hermite15 on February 02, 2010, 12:14:14 AM
Quote from: Melvincz on February 01, 2010, 10:52:44 PM
Dear Evangelists and Avast! guys,
may you please try to help me solving my Firewall issue instead of commenting the "Flash-not-being-an-issue" or "I-have-no-idea-about-behavioral-shield-please-give-me-an-explanation" threads?
Don't take that wrong  ;), I'm trying to solve the issue whole day and I'm feeling not happy about that.

THANK YOU VERY MUCH!

Radek

this forum is rolling Melvincz, there are other members, other threads, other preoccupations  ::) if someone had a clue about your firewall issue, he would probably post here...This said I admit you're a bit out of luck because the number of users running this firewall here is rather restricted. More than 80% of people posting here are concerned with AV issues and the AV components. You might have noticed that Avast 5 firewall is the first firewall ever released by avast, so be patient, or file a support request on Avast main web site, contact the development team, they should know about that bug as you're not even the first one who experienced this same issue with the firewall not starting at all. Others got more lucky may be, generally a reboot or a reinstall solved their problem. You mentioned very late that you had virtual box and PC on board; these programs don't just use "protocols" as you said, but drivers, and those drivers can interfere. Just a guess, I have no idea why this firewall won't run on your system, it runs on mine (Win7/64)
Title: Re: UPSET with the Avast! 5 Firewall
Post by: Hermite15 on February 02, 2010, 12:45:20 AM
see here too : http://forum.avast.com/index.php?topic=54913.msg464502#msg464502
Title: Re: UPSET with the Avast! 5 Firewall
Post by: Melvincz on February 02, 2010, 07:59:45 AM
Thank you, Logos. I do understand I'm not the only one here solving any issues.
I've already raised a ticket, no response until now.

Regards,

Radek
Title: Re: UPSET with the Avast! 5 Firewall
Post by: atif on February 02, 2010, 11:24:33 AM
i am facing the problem that my system getting stuck and my internet connection also blocked....i dont know what is the problem...there is any solution for this
Title: Re: UPSET with the Avast! 5 Firewall
Post by: Hermite15 on February 02, 2010, 11:30:18 AM
@ Melvincz: I was just thinking, you live in the Czech Republic, the country where Avast is, why don't you either call them ( speaking the same language might be a plus  ;) ), or pay them a visit  ??? might be faster than wait for an official reaction to your issue on the forums...