Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: TSRI on February 10, 2010, 05:55:52 AM
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Excluding Microsoft, I don't think I've ever been more disappointed in a software upgrade than I am with Avast 5.
I'm a computer technician whose been raving about Avast for several years. I've regularly installed and recommended Avast for home and business users and have purchased numerous licenses for home, business & server installations. While the old version had a poor design and could be a pain for novices to get registered, it worked well and wasn't a resource hog like Norton or McAfee. However, Avast 5 and your updated website are a complete disaster and I'm searching for alternative antivirus software to recommend to clients. Frankly, I didn't believe some of the issues clients were having with Avast until I saw them myself. For the last week I've had to do no-charge service calls to uninstall this debacle or straighten out the mess it left behind.
The new website layout is hideous. I always thought the first rule of web design was to make your content easy to find and navigate for the average user. Should I really have to spend a half hour digging through it to find out which version I need for a client's platform? Is it too much to ask you to list which operating systems are supported without having to click 10 different combinations of tabs for each version? You can't just list your business product's pricing on the web page? Do I really have to click *Buy Now* for each product and get a calculator to figure out a client's cost for AV software? Also, your prices have always been reasonable, but $400 to protect a Windows 2K Server for a small business owner prices you out of the market.
Here's a short list of errors I've run across in the last month - and this is just during installation!! These errors have been encountered on multiple computers, the majority of which are running Windows XP and are virus free.
-Accurately entered license keys for Avast 4.8 would prompt *invalid license*
-system lockups during download and/or running of installaiton file. Yes, just downloading the file would crash a system.
-installations that were missing any interface to scan a system: NO buttons, NO way to initiate a scan while under the *Scan Now* tab.
-Impossible to register!! I have yet to be able to register Avast 5 on ANY system. Once all info is completed in the registration tab, clicking *register for free license* does absolutely nothing!
-Clicking the *Offline Registration form* brings me to a web page (http://www.avast.com/program/home-registration.php) that has nothing on it other than:
F8BF98F0-8F80-4C2D-8B9A-3B40064CDE10
1265765758
1297301758
Sorry to sound so harsh, but I've gone from a big Avast fan and salesman to someone who will never recommend it again, all in one easy upgrade.
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Have you contacted Avast support at all during your troubles, tirades, and complaints?
Bottom of each product page on first tab:
For system requirements and detailed information about key technologies, please click here.
Under Technology tab (second tab) at very top.
System requirements
* Processor Pentium 3, 128 MB RAM, 100 MB of free hard disk space
* Microsoft Windows 2000, Microsoft Windows XP/Vista/7 (32/64 bit)
Pricing for servers haven't changed.
avast! 4 Server Edition
Licenses 1 Year 2 Years 3 Years
1 $ 399.00 $ 578.00 $ 739.00
2 - 4 $ 339.00 $ 492.00 $ 630.00
5 - 9 $ 289.00 $ 419.00 $ 536.00
10 - 19 $ 249.00 $ 359.00 $ 458.00
20 - 49 $ 209.00 $ 303.00 $ 388.00
Yes there are some issues. I am sure your clients can still use 4.8 if needed and support will help you.
They have been very helpful and patient in resolving these issues along with dealing with other upset customers.
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Excluding Microsoft, I don't think I've ever been more disappointed in a software upgrade than I am with Avast 5.
I'm a computer technician whose been raving about Avast for several years. I've regularly installed and recommended Avast for home and business users and have purchased numerous licenses for home, business & server installations. While the old version had a poor design and could be a pain for novices to get registered, it worked well and wasn't a resource hog like Norton or McAfee. However, Avast 5 and your updated website are a complete disaster and I'm searching for alternative antivirus software to recommend to clients. Frankly, I didn't believe some of the issues clients were having with Avast until I saw them myself. For the last week I've had to do no-charge service calls to uninstall this debacle or straighten out the mess it left behind.
The new website layout is hideous. I always thought the first rule of web design was to make your content easy to find and navigate for the average user. Should I really have to spend a half hour digging through it to find out which version I need for a client's platform? Is it too much to ask you to list which operating systems are supported without having to click 10 different combinations of tabs for each version? You can't just list your business product's pricing on the web page? Do I really have to click *Buy Now* for each product and get a calculator to figure out a client's cost for AV software? Also, your prices have always been reasonable, but $400 to protect a Windows 2K Server for a small business owner prices you out of the market.
Here's a short list of errors I've run across in the last month - and this is just during installation!! These errors have been encountered on multiple computers, the majority of which are running Windows XP and are virus free.
-Accurately entered license keys for Avast 4.8 would prompt *invalid license*
-system lockups during download and/or running of installaiton file. Yes, just downloading the file would crash a system.
-installations that were missing any interface to scan a system: NO buttons, NO way to initiate a scan while under the *Scan Now* tab.
-Impossible to register!! I have yet to be able to register Avast 5 on ANY system. Once all info is completed in the registration tab, clicking *register for free license* does absolutely nothing!
-Clicking the *Offline Registration form* brings me to a web page (http://www.avast.com/program/home-registration.php) that has nothing on it other than:
F8BF98F0-8F80-4C2D-8B9A-3B40064CDE10
1265765758
1297301758
Sorry to sound so harsh, but I've gone from a big Avast fan and salesman to someone who will never recommend it again, all in one easy upgrade.
Wow. What a tragedy, he he he, you check that the licenses are legal?
If you look at the forum, still not a 100% final version, and if you could wait to sign up, remember you get 30 day trial, so what's the problem?
Furthermore, as "technical" should know that this is a beta product and as all beta, or pre-release still have difficulties, and instead of complaining brings something useful to the forum so they can avoid such problems.
Everyone believes it is technical because he knows computers to format and install "windows xp ue" and use any antivirus cracked
If you put in a "Windows SP3 legitimate" good date, you'll see that many problems are solved.
Finally, as a "technician" do not recommend you to anyone. Because nothing, the world will close and you throw the towel.
I do not want silly discussions, try what I say to review the license and use original xp sp3, vista or w7.
Greetings.
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Avast 5 is a fully released product.
The issues are being resolved and tested through a beta/pre-release process.
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yeah, the beta testing is over... no need to use such arguments, Avast 5 is final, with a few things still being worked at (normal for a new product), but it's final. On the other hand all that bashing from the OP here cannot be taken seriously ::)
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abnesaba007 - Maybe you misunderstood TSRI or didn't realize that 5 is out of beta and is on the site for download as the mainstream product (free). Or maybe I should assume by your "he he he" that you are only 15 years old and don't get it.
That said, I assume you really don't represent Avast in any way, or I hope not. Specifically if you are alluding that TSRI is running cracked XP software and that would be the reason he is not able to register with the GUI. I too have several machines running Avast, as well as friends/family/clients. The register button only works on a few machines and there is no apparent reason why some work and others do not.
I too attempted to navigate to the register offline page and was presented with a similar set of numerals like those posted by TSRI. If Avast or you are assuming that the code page being presented is an indicator that there is a problem with a Windows license code, then I guess I had better contact Dell about this machine that I *just* pulled out of the box and activated with XP Pro installed.
Furthermore, we all accept that when something is in Beta there will be inherent problems, but time is money, period. It's not about throwing in the towel (I think that's is what you were trying to say), it's about cutting your losses and moving on, that's just how business works. I think that I can speak for a lot of small business owners and consultants when I say that if we didn't sign up to Beta test a product and it is being touted as a fully qualified product, then we expect it to work as stated.
Bottom line, you like other forum trolls offered nothing to rectify the situation and made allegations. I don't know TSRI and I think "he" may have been a little angry when posting, but the facts are the facts - period.
Any admins out there that can explain any of this, I am all ears and you should be able to access my email address if you prefer to just shoot off an email VS a post.
Thanks in advance, you still have a great product but I think the ball was dropped on this release.
MT.
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To anyone interested:
After downloading and installing the .415 pre-release update (from one of the top posts in the forum), upgrading from the site's public download version - .316?, the problems with the registration have been cleared. The update appeared to have installed (correctly) over the previous version.
I assume that something was being read incorrectly since "free" software cannot really be pirated - now assuming that the code information was for Avast, not MS products.
Thanks to the people behind the scenes that corrected the issues.
MT.
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On the other hand all that bashing from the OP here cannot be taken seriously ::)
It should if you want to stay in business!
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On the other hand all that bashing from the OP here cannot be taken seriously ::)
It should if you want to stay in business!
whose business ??? I'm a user here, I don't work with/for Avast :D ... and on a side note, there has been quite a few "top techies" threatening Avast recently, talking about their own customers and the impact etc...etc...LOL :)
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Maybe the OP should have done a bit more extensive testing before recommending it to his clients?
I've used version 5 on 2 different machines and 3 operating systems, through beta and release, and I haven't seen any of these problems. I'm not saying that they don't exist, otherwise there wouldn't be any need for these forums!
I've recommended version 4.8 to many people, but I'm still scanning and testing version 5 myself, so not recommending version 5 just yet.
Still not seeing any problems so far, and seems to be pretty stable to me.
Think OP has already made his mind up about Avast, as he's not been back to reply to others' comments.
regards, Gizbar.
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Think OP has already made his mind up about Avast, as he's not been back to reply to others' comments
yeah, this too has happened a few times since V5 was released, I guess they feel better afterward ;)
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The OP only made a post with complaints and his decision to move on. He never asked for any help/support here. Such people are not worth our time ;)
Greetz, Red.
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Yep Red, you just can't help some people! ;D
They complain about something and then disappear before anybody can help them to a solution...
Best regards, Gizbar.
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Coolsilver, I normally carry version 4.8 on a USB drive for installation. The original problems started with 4.8 not accepting valid license keys or new free keys after various system reformats/Windows re-installations. When I went to the website, I noticed the new version (which is NOT listed as a BETA) and figured myself or my clients were installing an outdated version of Avast.
abnesaba007 I can't understand half of what you said, but none of the problems stem from using illegal licenses. And why the hell would I do that when Avast offers a free version??
mtaylor, you seem to be the only one who *got* it.
Logos, your comprehension isn't too hot. Nowhere did I threaten Avast. I simply pointed out that technicians like myself are responsible for many more installations and purchases of Avast than the average user.
Gizbar, the OP DID do extensive testing before recommending Avast to his clients - more than 5 years worth. Avast has been one of a handful of products I could legitimately rave about on its merits alone - up until a few months ago. After searching the knowledgebase, it appears others have had similar problems with no real fix.
Yes, my OP was a big ass complaint. And a legitimate one. For the life of me, I can't see how a company who previously produced such a solid piece of software could release a version with so many apparent bugs. If the problems I encountered were on one or 2 systems, I might call it a fluke. But that's not the case. This is on par with Symantec or Cisco acquisitions.
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On the other hand all that bashing from the OP here cannot be taken seriously ::)
It should if you want to stay in business!
I agree 100%.
Some people just can't take criticism.
Are we not allowed to express our opinions of a product?
I realize this is a "help" forum, but I think opinions should be welcomed.
Just my "opinion"........................
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On the other hand all that bashing from the OP here cannot be taken seriously ::)
It should if you want to stay in business!
I agree 100%.
Some people just can't take criticism.
Are we not allowed to express our opinions of a product?
I realize this is a "help" forum, but I think opinions should be welcomed.
Just my "opinion"........................
you agree with what ??? read this first http://forum.avast.com/index.php?topic=55395.msg468350#msg468350 ::)
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Logos,
Here is what I agree with.
A poster should be able to post his or her opinion on the board, without another poster saying something like you said, about the OP.
So if I express my disapproval or state all the problems with a product, I am, in your words "bashing" the product. I think not!
And just why can't the OP be taken seriously?
Only Fanboys allowed?
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Why do you call us fanboys ???
Our issue is that the OP could have acted in a more decent, cooperative way.
Greetz, Red.
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Only Fanboys allowed?
no, but people posting with serious arguments, expecting replies, discussing these replies etc... YES, the rest can go to hell afaic ::) and don't call me a fanboy >:(
I'm a computer technician
... allow me to raise a smile, I've read this a hundred times from one post users/bashers since the release of V5
The new website layout is hideous
...how interesting :D
people not browsing the threads, not seeing that many issues have been answered and solved for many etc...and all this purposely serving as a pretext to post a ....one time and useless post :D
edit, I missed that ;D
Logos, your comprehension isn't too hot. Nowhere did I threaten Avast. I simply pointed out that technicians like myself are responsible for many more installations and purchases of Avast than the average user
surprising post from someone who doesn't seem good at solving anything at all, Mr Technician ;D careful not to contaminate your customers' systems with your brain locks ;)
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i agree i hate forums that get off onto matter not releated to the issue at heart. when the threads start going way off track and nothing gets resolved etc. imo this is a support forum and should be kept that way. maybe there could be a place for off topic or rants then those can go there and if people dont want to read them they dont have to. just my 2 cents
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Yes, my OP was a big ass complaint. And a legitimate one. For the life of me, I can't see how a company who previously produced such a solid piece of software could release a version with so many apparent bugs. If the problems I encountered were on one or 2 systems, I might call it a fluke. But that's not the case. This is on par with Symantec or Cisco acquisitions.
Hey TSRI, I read your post carefully. It was well-thoughtout and well presented. Alwil should embrace your form of criticism with open arms, for it is the criticsms, not the accolades, that make a company better.
As for your reference to Symantec, I am betting that you know well that Vince Steckler joined Alwil last summer as its new CEO. Previously, Vince served as senior vice-president of consumer sales at Symantec. (For some reason, most of the press release links alluding to this have been taken off the web, but here (http://www.securityinfowatch.com/Computer+%2526+Network+Security/vince-steckler-named-ceo-alwil-software) is one still left.) To be honest, I was quite put off by the news that Alwil operations were handed over to Steckler, as I am not a fan of Symantec. My fear now is that while you can take the boy out of Symantec, you can't take the Symantec out of the boy. Most of the criticisms you wrote about reminded me too much of the nightmare days of Symantec.
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Snagglegrain, I was really thinking more of Ghost software years ago and how it was a fantastic product until bought out by Symantec to become a Norton brand. And how Linksys routers have suffered in quality and service since being acquired by Cisco.
I wasn't aware of the management issue and can't say I've ever heard Vince's name. My comments really weren't directed at a particular person.
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The reason I said I was betting you knew that Steckler was brought on as CEO last summer is because a lot of folks who pay attention to computer security also read the press releases issued by the software developers whose products they use and recommend. Let's just say, it wasn't a well-kept secret when they hired Steckler. Alwil was quite pleased. Maybe he is doing good things for this company. Man, I hope so, because like you, I have used avast for a long time and I tout its merits to everyone who will listen. But I see glimpses of things that look unsettling. Some good mixed in with some bad. I think Alwil is at a crossroads.
Sorry to sound so harsh, but I've gone from a big Avast fan and salesman to someone who will never recommend it again, all in one easy upgrade.
Only thing about your post that I want to comment more on is the above. I would think that as a long time satisfired user, you might cut avast a little more slack. Give them a bit longer to make things right. If they have been your AV of choice these last few years, maybe (just maybe) you owe them the benefit of the doubt on this one. :)
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I see a lot more positive then negative input on Avast 5.
I went ahead on my own with the free Avast 4.8 (30 day to register) an even before I tried to register within the first week of having it on my system I saw update to Avast 5 was available. So updated and used it a couple more days and was pleased with. I had the glitch with registering but got it taken care of and had help offered here by others.
Sure this forum is a community where you can speak even with displeasure of but maybe cut them at Avast more slack because they are here like I think the people here on this forum are to Help.
Myself I'm more then Happy with Avast 5 and would like to thank them for their efforts.
Cheers
Walt Moose
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Hmm, to be honest I'm not sure why your 4.8 installations had issues with registration. I did mention the issues this release has been put through a beta-like test phase as the issues are resolved. The current test version is 5.0.415 as others mentioned.
Yes this is a full released product and NOT an actual beta. The public released version is 5.0.396 on the site.
I am also not an Avast employee but a user. I am unaware of any issues with licenses being a problem with 4.8. However, new licenses from the site are for version 5. I'm sure if needed Avast Support can get you a correct key for the 4.8 to use your paid professional licenses until you feel comfortable to try version 5 again.
When you are ready simply install 5 over 4.8 and those licenses will migrate so you get the full time of the licenses.
I agree it has some issues that probably should have kept it from being released so soon. I feel confident in saying the issues Avast had seen at the time were of small enough scale or unknown issues until a large enough sample group made it a reoccurring problem.
I apologize for any ill-spoken words. I understand your frustration as during the actual beta phase there were many times I had switched back to 4.8 until the next build. Some of the issues were Blue Screens and hard freezes. I even had one system needed a full format recovery due to firewall driver issues that since been fixed.
If I can give any assistance, I will be happy to give some advice.
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WoW coolsilver I am very impressed.........you may have only 148 posts, but I bet you have helped a lot of people. You sound very professional and I am sure Avast is glad to have you hanging around here. I will look for you if I have anymore questions. I won`t mention any names but I think you could advise a few others here on how to be helpfull. These people who seem to have a huge amount of posts just seem to be bashing and criticizing posters who are mad because of problems, who are not praising Avast or just have legitimate issues that they would like Avast techs to see. Do they have this large amount of posts because they are helping people...or just because they think they are the forum police. Keep up the good work coolsilver........
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WoW coolsilver I am very impressed.........you may have only 148 posts, but I bet you have helped a lot of people. You sound very professional and I am sure Avast is glad to have you hanging around here. I will look for you if I have anymore questions. I won`t mention any names but I think you could advise a few others here on how to be helpfull. These people who seem to have a huge amount of posts just seem to be bashing and criticizing posters who are mad because of problems, who are not praising Avast or just have legitimate issues that they would like Avast techs to see. Do they have this large amount of posts because they are helping people...or just because they think they are the forum police. Keep up the good work coolsilver........
PAL10, well said! Especially the part about one of the more prolific posters who I see here on this thread making a fool of himself. I don't visit this forum all that often, but guys like DavidR and Tech and Tarq57 (to name but a few!) are a pleasure to interact with and are extremely knowledgable and helpful. Not so much with this other individual, and everyone knows who we are talking about. And I agree with you, coolsilver appears to be another one this forum can be proud of. :)
To the other guy: chill out. You should take some time off. You're not helping. You are a detriment.
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I have seen some of the problems that have been on version 5. I started using it on .377 version. With that version I ran into the problem that it would install, but after a reboot, the computer would constantly reboot and even get blue screens of death. XP would do the rebooting while vista got the blue screens. It worked fine before the reboot, it only happened after the reboot. I also noticed that this mainly happened on installs that were updated from 4.8. This problem was fixed with the newer versions or updates to version 5.
As for not receiving registration info. Don't ask me why but my one computer had the problem that it accepted the registration code and even said that it was goo until 2011, but it also said that it was not registered. How it excepted the registration code and good till next year and not be registered is beyond me. What I did find was that there was a glitch somewhere between the BIOS and the OS and the antivirus. I reset the BIOS and then did my normal changes to it and then it started working fine. What started the whole thing was i took out one of my ram chips to lower the ram to 512MB to load 98 SE on it for a minute, after i put the chip back in and put XP back up, that was when the problem started. I have a duel boot drive and removable hard drive racks.. PS. RAM tested fine and there has been no problems since the BIOS has been reset.
Another problem that i have noticed is with the new release or update to the program, after installing it, the AV would glitch out and even the main screen info would disappear. I am talking about the info that tells what things are in areas like the scans. custom scan, scan removable media, scan hard drives, etc. The pictures were there but all writing was gone. This happened right after version 5 was installed. I also found that rebooting the PC 2 times instead of 1 time seemed to clear everything up and everything started working properly.
As for the web site.. I agree about one thing. If you are going to put up a new site, then that is fine, but make sure that the site is done in full. I found some invalid links on pages 2 weeks after they changed the site and released the final release of version 5.
Another thing that I did not like that they did in version 5 was removing some of the abilities to ask the user for input about what to do with a file when a virus is found.. it is now down to more like just delete or move to chest. If something is not a virus when found on your own computer, but registers as a virus, the program automatically moves it to the chest or deletes it. Even if it is a false positive. I like the option to say ignore like they had in version 4.8
As for the remark about telling people about it and recommending it and then having trouble. Well, yes you do recommend it.. that is good, but you can still install and still download version 4.8 If you are not 100% sure that a version is up to standards yet, then it is partly your fault for not checking the software out before you recommended it. I work computers everyday and fix them too. when version 5 first came out as a final release, I did some testing to make sure it was stable and that it was not going to cause major problems for the end user before i ever recommended anyone installing version 5. In fact I told people not to install it just yet after i found out that there was the whole rebooting problem because of the behavior shield glitch thing. and as such, if you are a good tech, then you should know about these thing before you ever recommend any piece of software to any person. If you don't know the common basic problems or try to find out basics, then you should never recommend that software until you do. and recommending that software and then it causing problems because of ones own ignorance of the software is ones own fault.
The remark was made that there was system lockups during the download of the file.. downloading the file is just like any other and if there is system lockups just downloading the file, then that means there is problems with the PC, not the program that is being downloaded as the program being downloaded has yet to be run or installed in any way.. You might want to take that into consideration before blaming a program for being poorly written when it has not even been installed so there is no way that it could be causing the problem. once the install is started, that is a different story, but not before.
Another small thing that I do not like. If you register by the built in form in version 5, it automatically put the code right on the PC, which is good, but does not give it to you in a email too. You have do a request to have it sent to you by email. that should be done automatically.
Personally, I am patient and avast is no different then any other program. There will be glitches just like any other program has and you have to give them time to get them all out. It is a new program and completely re written so of course there is going to be some problems. The fact of the matter is if no one says anything, then the company can not fix the problems that they do not know about, but on the same note, a user should not be crude about problems that they have and should tell the company in a nice way.
I believe that i covered all the main complaints that were initially complained about plus some new ones..
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Avast Free registration really doesn't need an email to send to you. It's free. If you need to ever fully reinstall after just register again and you will get another full year from that date.
Avast Pro and AIS you get a license file via email to load into your avast. The process is a bit different as the code is now a license file. Overall the same license file can be used to reactivate the product if need to reinstall avast after a system format.
A lot of those bugs were in beta and some after release. I know a lot of the BSOD bugs were resolved. Some most recently discovered have been partially or fully fixed. Only Avast team knows which bugs are still valid unless confirmed by other users with like system config (OS, Service Pack, Other software that may conflict)
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kudos kaniki
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TSRI, Snagglegrain and others who are still having problems with avast 5: we're very sorry to hear that! It's always very difficult to asses when a software product is ready to be shipped. Fortunately, we're not the type of company that absolutely needs to follow fixed deadlines (and release half-baked products), but on the other hand, you can't keep the product unreleased forever. The beta program was running for over 6 months. Before we launched, we even did a satisfaction survey, and the vast majority of those who responded thought it was good to go. At that time, the beta build was installed on almost 1 million systems worldwide.
Now, after the initial launch (especially with the help of people like you), we identified quite a few problems and worked hard on fixing them. We will be releasing another program update today, which will hopefully fix the remaining known issues (there's a pre-release build of this new version available for download - 5.0.415; check out the other sticky thread for details).
We take the customer feedback very seriously (good or bad).
Logos, I'm frustrated (or should I say disappointed?) by the way you have been handling some of the communication here lately. I mean, you have been very helpful (especially during the beta testing), and we appreciate that. But there's really no need to post to threads to which you have really nothing to add (such as this). I mean, just read some of your posts: you do feel like a true fanboy. And fanboyism is definitely not the style we want to follow. Just refrain from posting anything non-technical, and everything will be fine. OK?
Thanks
Vlk
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@ Vlk: I understand you let go here to avoid losing customers; as to the "fanboy" comment, does it really help ? I mean does that make people who offended Avast (in this thread) feel better about Avast and the ex-symantec employee because you call me a fanboy? You're disappointed? What do you think I'm thinking about you right now? what's better, a fan boy or an hypocrite panicking and adding what to this thread, a few words to save a sinking boat?
ps:I helped just during the beta testing? you should read the threads here a bit more, and count the number of times when your crew is not there and some of us users are helping your customers and users.
edit: as to the content of my posts I'll judge this myself. Feel free to delete or ban, you got the admin keys... ;D
edit: satisfactory survey was good about the "free" version only. Surveys about "pro" and "AIS" were not good at all >>> unfinished components, interesting, but work in progress imo and a few others' too. I stopped the testing of AIS very early, and came back to it after the official release, which unfortunately confirmed my first impressions.
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Never managed to register any? I think youve had bad luck there.
Ive upgraded, fresh installed both Pro and home editions without any problems
Im not too keen on the new colour scheme or the website either I must admit but I stil lfeel its a more complete product than before.
The old engine was slippign a bit int he vb100 averages, im hoping to see some improvement.
At the end of the day you have two options, go paid (nod32) or go MSE.
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We take the customer feedback very seriously (good or bad).
Hi Vlk. I can see that you do. Thanks for the excellent post and the much-needed words of guidance.
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Vlk :)
With all respect, but where did TSRI helped you, or anyone else here ? His first post is just one big complaint about almost everything, and his reaction to for example Gizbar, who gave him a good advise for the future, makes no sense at all. I think TSRI could have been a bit more polite too, don't you think ?
Greetz, Red. ( Also a paying customer )
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kudos kaniki
well, i guess that means that either i did not get everyone mad over my statement or since almost no one responded, most people skipped my statement. oh well, i guess it was kinda long but wanted to cover things in full, not half baked statements that miss meaning..
as for the "Avast Free registration really doesn't need an email to send to you. It's free. If you need to ever fully reinstall after just register again and you will get another full year from that date." remark from coolsilver.
well, i partly agree. Yes it is free, but there are different situations. I have a computer that uses in a way, 4 different OS's. I have removable hard drive racks and use 2 different drives with duel partitions and OS's on each. One is for everyday use with duel XP and 7 and the other is mainly used for games with duel 98SE and XP. Instead of registering 3 and 4 times, i would prefer to just use the same code for all installs since it is all on the same computer. In instances like that, I do not want to have my name down 4 and 5 times on their system just to activate all versions on all drives and OS's. that is also why i made the remark about it is good and bad. It makes it easy putting it in automatically and much more user friendly. but in cases like mine, copy and paste is easier then filling out the same form 4 times.
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I suppose that makes sense. But why bother printing out a key that you type 4 times when you could your email address you don't need any effort to remember or lose track of?
Alwil I suppose may have a better response. I know a home user with 4 OSs on the same pc isn't typical. But I use VMware so possible.
I am sure it can be added in for 5.1
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Sorry if I misunderstood or poorly explained, I've also repaired equipment customers, and in many cases they use cracked systems, in which I have had most problems with some software, and frankly it made me angry that "I will not recommend anyone using avast "as TSR said, many students here do that installing antivirus systems and cracked, which Ovbio generate problems for customers.
I apologize to all those who bother with my post.
I knew I might not express it more clearly, and now with the 5.0.418 version should be solved many problems, so to try and comment on the faults (if any) to be resolved.
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I suppose that makes sense. But why bother printing out a key that you type 4 times when you could your email address you don't need any effort to remember or lose track of?
Alwil I suppose may have a better response. I know a home user with 4 OSs on the same pc isn't typical. But I use VMware so possible.
I am sure it can be added in for 5.1
Type?? copy and paste my friend.. and i agree, 4 on the same PC is unusual. I do that because i do a duel boot on one drive that i keep just for games, the other drive is for regular use. This way when my system starts getting glitchy from regular use, I can just reinstall and not loose my games, not to mention that the games are not slowed down by other things that run (Instant messengers, printer software, etc.) which makes for a better gaming experience too.
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Software companies are always forcing people to do a hardware upgrade......but avast doesn't follow that rule and tries its best to be compatible with any hardware....
I like Avast and I saw some blue screens when I was testing the beta but the final versions didn't do any harm and it ran smoothly....
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The so called problems with AVast is nothing compared to the problems with other AVs like AVG
Just browse over to their forum and see all the complaints and the rudeness of the moderators
;D ;D
And keep in mind that AVG stable was released long time ago
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With the best will in the world, a completely re-written version of a program is going to have bugs.
It's perhaps not the best idea to install such software on critical production machines important work computers and a good idea to let other suckers find the bugs wait a month or three for any issues to settle, perhaps testing on a non-critical machine.