Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pcblues on February 20, 2010, 11:49:42 AM

Title: Avast Internet Security Problem
Post by: pcblues on February 20, 2010, 11:49:42 AM

Hi,

I decided to take Avast up on their discount offer on Avast 5 Internet Security program. I have been using Avast free for years with no problems.
Real Time Shields - Antispam=OFF & Mail Shield =OFF.
If I click on "Turn on" or "FIX NOW" nothing happens.
I am running Windows 7.

Cheers

pcblues

Title: Re: Avast Internet Security Problem
Post by: hpguru on February 20, 2010, 02:26:08 PM

Do you try reboot?

Title: Re: Avast Internet Security Problem
Post by: Zyndstoff (aka Steven Gail) on February 20, 2010, 02:33:34 PM

What is the mailclient you are using? Outlook, Thunderbird, Windows Mail...?

Title: Re: Avast Internet Security Problem
Post by: pcblues on February 20, 2010, 06:29:37 PM

Yep, tried re-booting, no difference.

The mail client is windows mail.

Title: Re: Avast Internet Security Problem
Post by: Lisandro on February 20, 2010, 06:34:40 PM

Any other antivirus before avast? (specially AVG)
The antispam module works only into MS Outlook as far I know (I'm not sure).

Title: Re: Avast Internet Security Problem
Post by: hpguru on February 20, 2010, 06:54:19 PM

Antispam works good with Windows Live Mail ("itself hosted" on my pc). I put a condition that, if the title have the word ***SPAM***, e-mail application move spam to the spam folder.

Title: Re: Avast Internet Security Problem
Post by: Zyndstoff (aka Steven Gail) on February 20, 2010, 07:38:43 PM

The next try would be a repair installation...

Title: Re: Avast Internet Security Problem
Post by: pcblues on February 20, 2010, 07:43:05 PM

I have been using Avast for years so no other anti-virus.

Quote

Real Time Shields - Antispam=OFF & Mail Shield =OFF.

Glad it works for you but that doesn't really help me.

Repair installation was one of the first things I tried.

Having used Avast Free & Pro for years without ANY problems & then seeing the amount of people having the problems with the new version makes me think it needed more testing.

I have had to switch to another anti-virus program until this is resolved.

pcblues

Title: Re: Avast Internet Security Problem
Post by: YoKenny on February 20, 2010, 08:50:31 PM

@ pcblues

There are many people using avast! with Windows Live Mail without problems however it does require correct settings in both avast! and Windows Live Mail.

Title: Re: Avast Internet Security Problem
Post by: catweezel on February 20, 2010, 11:34:07 PM

Quote

I have had to switch to another anti-virus program until this is resolved.

you can continue using the old version 4.8
This is supported for a while

Title: Re: Avast Internet Security Problem
Post by: pcblues on February 20, 2010, 11:43:35 PM

Quote from: YoKenny on February 20, 2010, 08:50:31 PM

@ pcblues

There are many people using avast! with Windows Live Mail without problems however it does require correct settings in both avast! and Windows Live Mail.

really!! do you want to share this info?

Title: Re: Avast Internet Security Problem
Post by: pcblues on February 20, 2010, 11:45:21 PM

Quote from: catweezel on February 20, 2010, 11:34:07 PM

Quote

I have had to switch to another anti-virus program until this is resolved.

you can continue using the old version 4.8
This is supported for a while

thanks catweezel, thats good to know.

Title: Re: Avast Internet Security Problem
Post by: YoKenny on February 21, 2010, 12:09:19 AM

Quote from: pcblues on February 20, 2010, 11:43:35 PM

Quote from: YoKenny on February 20, 2010, 08:50:31 PM

@ pcblues

There are many people using avast! with Windows Live Mail without problems however it does require correct settings in both avast! and Windows Live Mail.

really!! do you want to share this info?

Use Search:
http://forum.avast.com/index.php?topic=55559.0
http://forum.avast.com/index.php?topic=53984.0

I do not have Mail Shield installed as it interferes with my ISP POP3 SSL transfer for Windows Live Mail for me.