Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Alien on June 29, 2004, 09:00:16 AM
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Yes, the problem is that i get the blue box with the msg avast something something then a version number, i forgot which
After that i get a window with the news of avast? I guess this is new, but when i close that, another window appears which says the computer needs to restart. So i did that, but after the restart the same window (for restart) appears???
What's wrong?
i have the newest update 4.1.418 and VPS 0426-1
Thx 4 reading, i'm of the school.
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What operating system do you have?
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win 98
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I have the exact same problem with win 98.
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When the restart message appears again (and before you restart), check the file wininit.ini in your Windows directory. What's inside?
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Also, you can post the contents of the file <avast>\setup\setup.log (or attach it to your post - but you'd first rename it to give it the .txt extension otherwise the forum will refuse your post).
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This is the wininit
[rename]
nul=C:\PROGRA~1\ALWILS~1\AVAST4\SETUP\REBOOT.TXT
c:\progra~1\alwils~1\avast4\aswnWCNgIz=c:\progra~1\alwils~1\avast4\asw6180.tmp
nul=c:\windows\tempor~1\content.ie5\index.dat
nul=
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Ad: this_is_the_setup.txt
Sorry, this is not the setup.log, this is the setup.ini (useless here...) :)
BTW I'm curious because the wininet.ini contents is really interesting.
Thanks
Vlk
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since that setup.log is 745kb, i placed it on my site
http://users.pandora.be/ilja_waege (http://users.pandora.be/ilja_waege)
It's called setupLOG.txt
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Please open the wininit.ini file, and change the line that says
c:\progra~1\alwils~1\avast4\aswnWCNgIz=c:\progra~1\alwils~1\avast4\asw6180.tmp
to
c:\progra~1\alwils~1\avast4\aswres.dll=c:\progra~1\alwils~1\avast4\asw6180.tmp
Then restart the machine. That should do the trick.
Thanks
Vlk
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i'm sorry to tell you, but it doesn't do the trick :-\
This time the line says c:\progra~1\alwils~1\avast4\aswvtJkLeK=c:\progra~1\alwils~1\avast4\asw3203.tmp
Before i had to changee the line it said already something else. So i guess the line is everytime different.
I don't know if this helps, but i have a winint.ini, a .bak, a .tmp, a .sav and a .exe (all with wininit in front offcourse)
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anyone?
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anyone?
Alien, if even Vlk could not help you, who of us can?
I'm reading your thread since the beggining but I do not know what can you do...
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Not sure on what to do either. But you could as a last resort, to uninstal and reinstal again. Also, make sure your completely AV free from other sources. Sorry I cant be of more Help. Im sure Vik is lookign into it for you, be patient if you can.
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Hi, just go back to this. Here is my wininit.ini file. Any ideas?
Thanks
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LordDragon, in your case it's simple:
1. Quit avast (if running)
2. Go to the <avast>\english\help folder.
3. Rename the file che90f4.tmp to checklistsimple.chm (overwrite the existing version).
That will do it.
Alien, something's gotta be wrong with your setup. Can you resend the latest version of the setup.log to my e-mail? I'll check it once more...
Thx!
Vlk
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Ty all, i'll try reinstalling when i got some spare time. No need to spend all your time looking 4 an answer, it's not that annoying.
I just though noone (i think that wrote it wrong) :-\ read my last post, or something like that.
It will be gone with the next update i guess. Anyway, it's a sign of very good support.
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HaHa :) Well Vlk I did as you said, I renamed the the temp file to checklistsimple.chm. It didn't work of course. Hears the current content of the \english\help folder.
che6165.tmp
checklis.chm
checklistsimple.chm
help.chm
Now seriously. How do I fix this?
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So what's in the wininit.ini NOW?
Maybe the checklist was not the only file that was causing it (although that would be very strange).
So now all the three files
che6165.tmp
checklis.chm
checklistsimple.chm
are identical, right?
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yep all three the same!
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Sorry forgot to include this:
Wininit.ini
[rename]
nul=C:\PROGRA~1\ALWILS~1\AVAST4\SETUP\REBOOT.TXT
c:\progra~1\alwils~1\avast4\english\help\checklistsimple.chm=c:\progra~1\alwils~1\avast4\english\help\chef303.tmp
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Strange, strange...
Try to delete the the checklistsimple.chm file (or even all the files in C:\Program Files\ALWIL Software\avast4\English\Help folder). Then, invoke an avast! update (Program or iAVS, it shouldn't make any difference). The deleted files should be restored... would this help?
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Hi,
Problem is solved. I tried deleting the files and ran into a problem. I had deleting files blocked on the control panel options. I unchecked the box and have left it that way. Do you think that may have had something to do with it?
Anyhow, the problem is finally solved. Thanks
dan
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I had deleting files blocked on the control panel options.
Uhh, which Control Panel options...?
Can you e.g. post a screen shot?
I'm not familiar with any such feature built-in to Windows. Or is this a third-party app?
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What exactly do you mean by "control panel options"? avast! Behavior Blocker? That would be rather strange (for .chm files)... but even if it was the case, I doubt that could be the reason.
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Sorry for the lack of clarity. On the resident task setting, blocker tab of the on access protection control panel. One of the file extensions is ch?
Hope that helps. Thanks
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Ah, you are right. But to enable the feature, you would have to check some of the checkboxes below ("Opening the file for writing", "Renaming file", "Deleting file", "Formatting") - did you? If none of them is checked, the feature is turned off.
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"Renaming file" and "Formatting" are still checked, "Deleating file" I unchecked.