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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: BTHOMSON2 on February 23, 2010, 06:45:26 PM

Title: Update Errors with a valid license
Post by: BTHOMSON2 on February 23, 2010, 06:45:26 PM
I cannot update Avast v4.8.1091 on a SBS 2003 server.  I should state that we have been using AVAST! without problems on this server for 4+ years. 

I am receiving the following error: Function setifaceUpdatePackages() has failed. Return code is 0x2000000A, dwRes is 2000000A. 

It is reporting the following after attempting to force an update (by right-clicking on the icon and choosing update): The license key for this product is invalid or expired.  License is valid until: Tuesday, February 23, 2010.  Current date is Tuesday, February 23,2010.  It began doing this on February 19. 

The license is valid!  Here are the lines from the license area:
Avast SBS Edition - Standard    Release     14    Unlimited     October 25, 2008      August 25, 2006
Avast SBS Edition - Premium     Release     20    Unlimited     December 24, 2010    October 24, 2008
Avast Network Client               Release     34    Unlimited     December 24, 2010    October 24, 2008
Avast Professional Edition         Release     34    Unlimited     December 24, 2010    October 24, 2008

I have attached the last 50 or so lines of the setup.log file. 

Can anyone offer some assistance here?  Please let me know if you need more information. 

Brenda Thomson
Geeks IT Services, LLC