Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: balane78 on March 11, 2010, 10:38:30 PM
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I did use Avast Free version 4.8 for two year without any problem then decided to go to version 5.
Now this is hell ! No way to get damn thing updated.
The sole answer from Alwil is to reboot and update in "safe mode". Comfortable isn't it ?
Even uninstalling completely (in safe mode ::)) is not improving thing so I only have two option :
- change to another tool
- un-install version 5 and return to version 4.8
Considering this last option I would like to know where I could get this version ?
Any idea somebody ?
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Go to filehippo dot com and in the search box enter "avast free". That should bring up a screen showing the latest version, and down the right side you will see older versions including 4.8 versions.
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Got it thanks a lot !
I will try tomorrow to scratch this bloody new version and return to good ole' thing ;)
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I would ask why it can't update, e.g. what errors, etc. ?
When you update there is a chance that your firewall would be blocking the new program modules.
What is your firewall ?
Does it allow avast.setup internet access ?
- If it does delete the entry for it and do a manual update, this should force the firewall to ask permission again.
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I would ask why it can't update, e.g. what errors, etc. ?
When you update there is a chance that your firewall would be blocking the new program modules.
What is your firewall ?
Does it allow avast.setup internet access ?
- If it does delete the entry for it and do a manual update, this should force the firewall to ask permission again.
Standard Avast shity message : "Cannot connect to server"
My firewall is set up to allow Avast to connect to everything.
By the way I already raised the question to Avast assistance answer of which was that it is known bug and there is no, solution for time being.
In the meantime I discovered that somebody played fool with my BIOS time which may have ruined something in Avast registry entries but ....
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I suggest you uninstall avast 4,8 reboot remove registry keys with ccleaner and install avast 5 that usually be the best solution for now when updating from 4.8 to 5. but its up to you of course I only give you some tips how to get avast 5 installed.
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I suggest an installation from the scratch:
1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
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Yup maybe you used the wrong uninstaller :)
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Here is one that worked
http://forum.avast.com/index.php?topic=56744.0
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Yup maybe you used the wrong uninstaller :)
Most probably because I used the official one ::) ::) ::)
All your suggestions are very nice but I did it already without any effect (including doing everything in safe mode).
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After three new attempts to un-install/re-install version 5 with every possible method (including manually remove registry key a.s.o) I finally re-installed version 4.8 and everything works.
Thanks to all.
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Avast 4.8 is only supported till end of 2010
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Avast 4.8 is only supported till end of 2010
That let me some time to choose another antivirus.
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RE Bios time altered! bios battery may be dying as it will cause date and time to go innaccurate found on motherboard coin cell 3volt. Time and date needs to be correct for avast to work correctly with servers at avast!
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RE Bios time altered! bios battery may be dying as it will cause date and time to go innaccurate found on motherboard coin cell 3volt. Time and date needs to be correct for avast to work correctly with servers at avast!
Sorry for not being more specific.
BIOS was altered intentionally (no relation with battery). I did reset date/time manually but I can still have a look again.
Anyway, after un-instal, clearing everything and re-install and I do not consider this behaviour as standard.
Additionally, I can see that this is a new feature with this version which prevent me to use it. ::)
Oh, by the way, I am a project manager for a technical software and should I deliver such version and not bother at all about trouble that prevent user to update they would roll me in tar and feather.
And they will be right !