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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: pstolp on March 23, 2010, 02:45:24 PM

Title: ASWServ.exe using 100% of a CPU
Post by: pstolp on March 23, 2010, 02:45:24 PM

I am using Avast server edition on a Windows SBS server 2003 machine, but the problem is that the Avast process ASWServ.exe is using 100% cpu sometimes, this will make the server extremely instable. Please help!

Title: Re: ASWServ.exe using 100% of a CPU
Post by: wpn on March 23, 2010, 03:38:52 PM

are you running scans on that moment?
planned scans
manual scans

if so what kind of scans?
what are the hardware specs?

Title: Re: ASWServ.exe using 100% of a CPU
Post by: pstolp on March 23, 2010, 03:47:14 PM

I am running no scans at the moment, I even disabled the on access protection and still massive cpu load & I/O activity...
DELL XEON 3.0 ghz
1gb ram

Title: Re: ASWServ.exe using 100% of a CPU
Post by: pstolp on March 23, 2010, 03:51:13 PM

Well sometimes the cpu is 100% now its about 50% because 2 out of 4 processor kernels are running 100%. And still lot's of disk activity

Title: Re: ASWServ.exe using 100% of a CPU
Post by: Vlk on March 23, 2010, 05:50:19 PM

Please create a memory dump of the aswServ.exe process.
The process is described e.g. here:
http://forum.avast.com/index.php?topic=56551.msg477260#msg477260

(obviously replacing AvastUi by aswServ)

Thanks
Vlk

Title: Re: ASWServ.exe using 100% of a CPU
Post by: pstolp on March 24, 2010, 10:09:45 AM

Yesterday the performance got so bad that I uninstalled avast!, now the server is working fine... This morning I reinstalled avast! and after an hour or 5 it hung, at least 50% cpu usage, I am using multicore processor... I tried to create a memory dump but there is no process aswServ.exe visible, only aswDisp.exe probably because aswServ.exe is a system process. Is there another way to create a memory dump?

Title: Re: ASWServ.exe using 100% of a CPU
Post by: wpn on March 24, 2010, 08:30:34 PM

*nevermind this remark*

Title: Re: ASWServ.exe using 100% of a CPU
Post by: pstolp on March 25, 2010, 10:41:15 PM

Can anyone help?

Title: Re: ASWServ.exe using 100% of a CPU
Post by: pstolp on March 30, 2010, 09:54:15 AM

I would appreciate it when someone from Avast will respond to my call, I need help. I have no antivirus protection at this moment because Avast fails. I allready called the support devision in NL and explained the problem.. but after 1 week still no respons....

Title: Re: ASWServ.exe using 100% of a CPU
Post by: wpn on March 30, 2010, 08:17:05 PM

call again to the dutch support devision.....

Title: Re: ASWServ.exe using 100% of a CPU
Post by: zhuweiping on April 12, 2010, 07:06:51 PM

Quote from: laoyu on April 02, 2010, 05:06:17 AM

读起来真费劲!还是上中文论团自在!

The feeling is mutual