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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: NON on March 24, 2010, 04:19:54 PM

Title: [Solved] "Submit" check-box in virus found window does not appear
Post by: NON on March 24, 2010, 04:19:54 PM
I notice that "Submit the file to avast! virus lab" check-box does not appear on my PC.
avast!'s settings -> Community -> Participate in the avast! community is enabled.

Does there need for another procedure to show this option in "virus found" window? Not a big problem, but just a question.
Title: Re: "Submit" check-box in virus found window does not appear
Post by: Pondus on March 24, 2010, 04:27:37 PM
Have you tried to right click the file when in chest, to see if " submit to avast " is there ?
Title: Re: "Submit" check-box in virus found window does not appear
Post by: NON on March 24, 2010, 04:33:42 PM
Have you tried to right click the file when in chest, to see if " submit to avast " is there ?

Yes, there is the option you mentioned.
But sorry, I mean "how to show that option in `virus found` window", not "how to submit files to avast!"...
Sorry for my bad English.
Title: Re: "Submit" check-box in virus found window does not appear
Post by: Pondus on March 24, 2010, 05:58:08 PM
I don`t think you can do that, you can only send it after it is moved to chest !
Title: Re: "Submit" check-box in virus found window does not appear
Post by: NON on March 24, 2010, 06:14:41 PM
http://forum.avast.com/index.php?topic=57508.msg484877#msg484877
The window in this second image has the option. ??? I doubt why it has such.

But anyway, I will use virus chest instead... :)

Thanks
Title: Re: "Submit" check-box in virus found window does not appear
Post by: Pondus on March 24, 2010, 06:18:04 PM
jepp i see, did not know this  :o
Title: Re: "Submit" check-box in virus found window does not appear
Post by: DavidR on March 24, 2010, 06:54:46 PM
Have you opted in to the avast! Community in avast! Settings, Community section (see image) ?

If not I don't know if the additional options may or may not be on your alert window.
Title: Re: "Submit" check-box in virus found window does not appear
Post by: NON on March 25, 2010, 12:43:33 AM
Have you opted in to the avast! Community in avast! Settings, Community section (see image) ?

Yes, I enabled that option.
I do repair avast! for confirmation, but no effect.

Has it something to do with the answer of register forms (PC skills question)? ???
Title: Re: "Submit" check-box in virus found window does not appear
Post by: DavidR on March 25, 2010, 01:21:10 AM
I believe it is because you have your settings to do what mine do, in the File System Shield, Actions, my first action is set to Ask. Is that correct ?

With that setting it would appear that since you have it set to Ask and are in control of what action is taken you don't get these Report as false positive. See image example of a sample I captured earlier today.

Se image 2 where I have set the Action to Move to chest.
Title: Re: "Submit" check-box in virus found window does not appear
Post by: NON on March 25, 2010, 01:58:05 AM
I believe it is because you have your settings to do what mine do, in the File System Shield, Actions, my first action is set to Ask. Is that correct ?

With that setting it would appear that since you have it set to Ask and are in control of what action is taken you don't get these Report as false positive. See image example of a sample I captured earlier today.

Se image 2 where I have set the Action to Move to chest.

Yes, it's correct. I set File-system shield to ask both first and second action.
And I have same window with Move to Chest action setting.
Title: Re: "Submit" check-box in virus found window does not appear
Post by: DavidR on March 25, 2010, 02:59:27 AM
So there you have it nothing wrong with your alert window image you posted when it is set to Ask.
Title: Re: "Submit" check-box in virus found window does not appear
Post by: NON on March 25, 2010, 03:18:00 AM
Thank you for clarification. :) I got it.
Title: Re: [Solved] "Submit" check-box in virus found window does not appear
Post by: DavidR on March 25, 2010, 04:09:32 AM
You're welcome.