Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Rescue Disc => Topic started by: crusadr57 on April 08, 2010, 05:48:16 PM

Title: No help from AVAST
Post by: crusadr57 on April 08, 2010, 05:48:16 PM

I purchased AVAST PRO for $49 so I could put it on 3 computers. I got a new computer and now AVAST says they have no record of my email address. I even sent them the key proving I was legitimate and I got the same canned response....you are not in our database. I think this is wrong and unprofessional of AVAST. I am not happy with the lack of  help I have received and I intend to write to the CEO and see if he/she is any more professional. Good luck with AVAST if you have problems out of the ordinary!

Roy

Title: Re: No help from AVAST
Post by: Hermite15 on April 08, 2010, 05:50:14 PM

Hi,

you got "an avast! 4 BART CD" issue?

Title: Re: No help from AVAST
Post by: quecentric on May 06, 2010, 02:50:57 AM

Did you purchase Internet Security or Professional? The 3 seat of Professional should have been $55.

Title: Re: No help from AVAST
Post by: Lisandro on May 06, 2010, 03:07:04 PM

Where did you buy (I mean, which site and/or reseller)?