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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Chim on April 13, 2010, 07:18:52 PM

Title: 4.8 Registration Renewal
Post by: Chim on April 13, 2010, 07:18:52 PM
My avast 4.8 Registration will expire in 18 days as per the Red Popup this morning.

I think I vaguely recall how I used to do it in the Pre-5.0 days to renew the Registration.
But, with the avast site having changed now in the 5.0 era, I can't quite find the area for simply renewing a Registration.  I believe I am only seeing where one gets a NEW Registration.

Should I just do that?  Should I just simply get a NEW Registration?
Title: Re: 4.8 Registration Renewal
Post by: Asyn on April 13, 2010, 07:24:17 PM
Should I just do that?  Should I just simply get a NEW Registration?

Maybe a dumb question, but why don't you go for the 5.0??
asyn
Title: Re: 4.8 Registration Renewal
Post by: SimonG on April 13, 2010, 07:40:50 PM
On the bottom of the Avast! home page there's a "Quick links" box.
The first option here is "Register your license for avast!Home Edition 4.8"
This'll take you in to the familiar registration screen.
Title: Re: 4.8 Registration Renewal
Post by: wraith2 on April 13, 2010, 08:02:43 PM
I've tried using that form and it doesn't work. It'll take the details and tell me that it has sent a license but if i wait 24 hours it doesn't turn up, it isn't caught in a spam filter and if i request a resend it tells me that the email addresses i've tried aren't known to the system.

I may update to 5.0 but only after i've had chance to evaluate the alternatives. Not being able to continue using 4.8 when i apparently should be able to is a push in the wrong direction. I hope this is only a website error that can be quickly fixed.
Title: Re: 4.8 Registration Renewal
Post by: Chim on April 14, 2010, 05:30:41 AM
On the bottom of the Avast! home page there's a "Quick links" box.
The first option here is "Register your license for avast!Home Edition 4.8"
This'll take you in to the familiar registration screen.
Thanks, SimonG!  I went there and supposedly the Registration was successful.
I'll find out when I go to my other Screen Name, probably in the morning.
Title: Re: 4.8 Registration Renewal
Post by: Chim on April 14, 2010, 05:36:00 AM
Should I just do that?  Should I just simply get a NEW Registration?

Maybe a dumb question, but why don't you go for the 5.0??
asyn
From checking out the Forums, Nnnnggg, I just don't feel 5.0 is stable enough for my liking YET.
Maybe 4.8 spoiled me in that it works everyday, every week, every month ... it just works PERIOD!
Without any BSODs, Freezes, Random Reboots, Shield deactivating by themselves and whatever other issues I read about here.

I was hoping this next Program Update would give me the feeling that any lingering BSOD remnants would have been addressed and squashed.  That doesn't appear to be the case from what I read.
Title: Re: 4.8 Registration Renewal
Post by: Chim on April 14, 2010, 05:39:14 AM
I've tried using that form and it doesn't work. It'll take the details and tell me that it has sent a license but if i wait 24 hours it doesn't turn up, it isn't caught in a spam filter and if i request a resend it tells me that the email addresses i've tried aren't known to the system.

I think I remember that the last time around that I tried to renew my Registration, it didn't want to go through.  As per a suggestion here in the Forums, I created a Yahoo E-mail account and used that as my E-mail Address instead of my AOL one.  This time it went through.
Title: Re: 4.8 Registration Renewal
Post by: ronsch98 on April 14, 2010, 12:14:51 PM
Hi there,

I'm having the very same problem with renewal of 4.8. But, allthough I would not necessarly mind moving to 5.0, many of my customers are stil using 4.8 as well. Therefore it would come handy if I can tell them how to continue in 4.8 for some time. I can't afford having troubles with an unstable program at my customers sites.
I followed the Quick Links tip from this post, but then landed on the very same New Registration page. How to?

Greetings, Ronald
(Sorry for bad English, I'm Dutch)
Title: Re: 4.8 Registration Renewal
Post by: Zyndstoff (aka Steven Gail) on April 14, 2010, 12:46:11 PM
That's the correct page. Go ahead, fill it in. The license key will be submitted via email. I just tested it: takes about 10 minutes.
The email contains information on how to insert in 4.8 and in 5.
Title: Re: 4.8 Registration Renewal
Post by: ronsch98 on April 14, 2010, 03:26:04 PM
Tnx Zyndstoff,

I got the license key allright and was able to insert it into the Avastclient, as I was used to do for years now. Got to wait some days to see if it is a renewal key indeed, or merely a reactivation (which I didn't need). So far so good and thanks again.

Ronald
Title: Re: 4.8 Registration Renewal
Post by: Avasterix on April 15, 2010, 11:10:11 AM


Maybe a dumb question, but why don't you go for the 5.0??
asyn

A potential answer could be:
Occasionally I'm using an older notebook (CeleronIII-1000) with a Win98 License.
Title: Re: 4.8 Registration Renewal
Post by: Avasterix on April 15, 2010, 01:26:07 PM
That's the correct page. Go ahead, fill it in. The license key will be submitted via email. I just tested it: takes about 10 minutes.
The email contains information on how to insert in 4.8 and in 5.
I've done so, but within 2 hours I haven't got any email.
Title: Re: 4.8 Registration Renewal
Post by: Zyndstoff (aka Steven Gail) on April 15, 2010, 09:58:17 PM
It says "within 24 hrs" - so, be a little patient.
And check your junk folder - some providers sort it out as junk, some don't even let it through, maybe.