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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Herbal T on April 19, 2010, 05:42:57 PM

Title: Registration Key not accepted
Post by: Herbal T on April 19, 2010, 05:42:57 PM

Hi i am trying to install Avast free on a freinds computer but it will not accept the registration key.

I have reregistered twice, reinstalled the program 3 times, checked for registry issues, nothing works it keeps saying the the registration key is invalid even though i have copy pasted it from the email and tried 2 seperate keys...

HALP!

Title: Re: Registration Key not accepted
Post by: Lisandro on April 19, 2010, 05:44:06 PM

Are you trying to register version 4 or 5?
Which is the operational system?
Are your system time and date correct?

Title: Re: Registration Key not accepted
Post by: Herbal T on April 19, 2010, 05:44:52 PM

Quote from: Tech on April 19, 2010, 05:44:06 PM

Are you trying to register version 4 or 5?
Which is the operational system?
Are your system time and date correct?

v5
XP sp3
Yes

Title: Re: Registration Key not accepted
Post by: Herbal T on April 19, 2010, 06:16:09 PM

Also avast cannot connect to its web server to update or use the online registration tool...  ???

(Internet is working fine otherwise)

Title: Re: Registration Key not accepted
Post by: Lisandro on April 21, 2010, 04:34:45 AM

Try again, maybe just a temporary glitch on the servers...

Title: Re: Registration Key not accepted
Post by: Rickochet on April 21, 2010, 11:41:16 AM

Quote from: Herbal T on April 19, 2010, 05:42:57 PM

Hi i am trying to install Avast free on a freinds computer but it will not accept the registration key.

I have reregistered twice, reinstalled the program 3 times, checked for registry issues, nothing works it keeps saying the the registration key is invalid even though i have copy pasted it from the email and tried 2 seperate keys...

HALP!

I have been trying to get a new registration key 4.8 for three days with no success.  I tried a key for a renewal I got a few weeks ago for my desktop and it won't take it.  I am not sure if this has any bearing on your situation but thought I would share the info.