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Other => General Topics => Topic started by: olddude on April 25, 2010, 02:14:21 PM

Title: Need to manually start realtime shields
Post by: olddude on April 25, 2010, 02:14:21 PM

Hi all,

I'm new to this forum, and I need some help.  I've downloaded and installed Free Avast 5.0.  The program is running fine, but I think I may have a problem.  Whenever I start or restart my computer, I'm using Vista Home Premium, I have to manually start the Real-Time shields.  I never had this problem before the upgrade.  Is this a normal requirement for the free version of Avast 5.0?  Any help/solution someone can provide would be appreciated.

Thanks

Title: Re: Need to manually start realtime shields
Post by: Pondus on April 25, 2010, 02:42:12 PM

Try avast repair

For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.

Title: Re: Need to manually start realtime shields
Post by: DavidR on April 25, 2010, 03:06:24 PM

It is not the normal requirement to have to manually start the shields.

Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?

Title: Re: Need to manually start realtime shields
Post by: Stu_the_elder on May 03, 2010, 10:36:55 AM

Hello there folks,

I'm having the same problem as the poster who started this thread.  I'm running XP Professional, and up until recently I had Norton Antivirus installed; I uninstalled that through add/remove programs in Control Panel.

I have run a repair on Avast, but that's not shifted the problem, unfortunately.


Thanks in advance for any and all replies.

Title: Re: Need to manually start realtime shields
Post by: Lisandro on May 03, 2010, 02:27:20 PM

Stu_the_elder:


The Norton Removal Tool uninstalls all Norton 2003-2010 products from your computer.

1) (If possible) Remove Symantec products through Add/Remove programs from Control Panel. Boot.
2) Use Norton Removal Tool for Windows 2000/XP/Vista/7 (http://fileforum.betanews.com/detail/Norton_Removal_Tool_for_Windows_2000XPVista/1169144666/1) or Norton Removal Tool for Windows 98/Me (http://fileforum.betanews.com/detail/Norton_Removal_Tool_for_Windows_98Me/1169144666/2). Boot.
3) Install avast! (or repair the installation) and boot.

Title: Re: Need to manually start realtime shields
Post by: CharleyO on May 03, 2010, 07:18:51 PM

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And, you must use the Norton removal tool. Ad/remove Programs is not good enough to remove all the crap left behind by Norton.


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Title: Re: Need to manually start realtime shields
Post by: Stu_the_elder on May 04, 2010, 02:48:54 AM

Thank you all - that appears to have cleared it!
 ;)

Title: Re: Need to manually start realtime shields
Post by: CharleyO on May 04, 2010, 10:42:50 AM

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It is good to know that all is cleared up for you, Stu ... and welcome to the forums.   :)

Please come back often and learn more.


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Title: Re: Need to manually start realtime shields
Post by: CharleyO on May 04, 2010, 10:45:45 AM

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Welcome to the forums, olddude   :)

We have not heard back from you. Has any of the above information helped you?


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