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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Subbie on July 13, 2004, 02:39:03 PM

Title: I need help!
Post by: Subbie on July 13, 2004, 02:39:03 PM
I've run avast at work and it moved all my outlook .dbx (and some other files it could not acces) to one big file called C:\Documents and Settings\Administrador\Local settings\Temp\_avast4_\unp163544433 (no extension).
In the log screen, I select the files that i want moved into a folder so i can import back into Outlook, but it says the files are password protected???
What should i do to restore my files from the unp163544433 file??

Thanks!
Title: Re:I need help!
Post by: Subbie on July 13, 2004, 02:44:22 PM
Ok, just figured it out.
Renamed the unp file to .zip, and found out it was a password protected zip file. The password was the one i set for avast so no one else could change its settings.
That was bad, if i wasnt computer savvy, i'd have lost all my outlook info.
well there goes avast, shift+del...

bye.
Title: Re:I need help!
Post by: igor on July 13, 2004, 03:04:33 PM
I think you should describe better what you have done...
The unp... file in Temp\_avast_ is a temporary file created by avast! when it's inspecting the content of some archives - it certainly doesn't move any files there. These files can be freely deleted.
avast! doesn't store its data in archive protected zip files; in fact, even when you set the avast! password, it's not stored anywhere- so it certainly doesn't create any zips protected using this password.
avast! certainly doesn't move any files "randomly". It's possible that a virus-infected file was discovered and you instructed avast! to move it to its folder (but it's not the Temp\_avast4_ one, but rather "Program Files\ALWIL Software\avast4\data\moved).
Title: Re:I need help!
Post by: Subbie on July 13, 2004, 03:09:52 PM
Sorry to tell you, but that is EXACTLY what happened. It moved the files it could not read into a zipped file with a password. I know what i am saying. I jsut moved everything back into outlook only to find out my sent email folder is missing every email from 2004.... outstanding...
Title: Re:I need help!
Post by: igor on July 13, 2004, 03:15:08 PM
Well, I understood your first post such that avast! moved your files into password-protected ZIP archive.
avast! doesn't contain any code to create password-protected ZIP archives, so it's simply not possible.

If you moved the files yourself (as your last post implies) using some compression tool(?), then I don't understand the rest, I'm afraid.
Title: Re:I need help!
Post by: Subbie on July 13, 2004, 03:45:13 PM
It moved the files it could not read into a zipped file with a password.

IT. not ME. You still dont believe me... yeah, i must have compressed all outlook's dbx and some random files (which by the way where logged as "cannot read, file in use" in avast) all by myself to a file named unp163544433 in C:\Documents and Settings\Administrador\Local settings\Temp\_avast4_. I probably did it while sleeping even! and put on a password! incredible! I think i'd remember wouldn't I?

And now i found out, fantastically enough, it only moved half the sent emails folders. how awesome.
Title: Re:I need help!
Post by: bob3160 on July 14, 2004, 03:41:23 PM
Subbie
Are you having a problem? Do you need a cup of coffee? Maybe a cigarrette? Or, are you looking for a fight? If you are, your at the wrong place. Here you'll only find help. To argue with igor wouln't win any points. Besides, he's one of the people that made this wonderful AV program.
Calm down, cool off and join us. If you have a problem, there are lots of people her eager and willing to help. But only in a calm cool respectful way.
Welcome to the Forums become one of us. :)