Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jimb11 on July 14, 2004, 08:38:00 AM
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I went into avast settings and checked that I used a dial up modem but everytime I restart my computer it sets to never dial a connection. Why is this happening and how can I fix it?
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please check the avast.ini in your C:\Program Files\Alwil Software\Avast4\DATA folder
refer to this thread for avast.ini config
http://forum.avast.com/index.php?board=2;action=display;threadid=1647
look at the last post on page 1
hope this helps a little
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I checked my avast.ini file but the settings are correct. Now what do I do?
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Did you check if into avast Connection settings (Advanced) you mark that use dial-up?
If so, maybe it will be better 'Exit' avast, make the changes by Notepad into avast4.ini file, save, boot and see what you get...
What is your configuration into your browser? (generally, Tools > Options > Connection) ::)
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I think Avast 4 needs to come out with a new version of their software to fix this internet connection problem. I have used other anti-virus software and never had this problem.
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Well, it's an honest hope... All users deserve it. But, right now, the majority of them have passed away from this kind of problem. Are you using the last avast! version? Do you use a proxy filter? Let's try to have another happy avast! user 8)
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the following topic was similar, might help. I have heard of this problem on pc's without avast aswell.
http://forum.avast.com/index.php?board=2;action=display;threadid=3514;start=msg25293#msg25293
you might need to copy it to address bar, doesnt seem to link here
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Try this
http://forum.avast.com/index.php?board=2;action=display;threadid=3514;start=msg25293#msg25293 (http://forum.avast.com/index.php?board=2;action=display;threadid=3514;start=msg25293#msg25293)
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jimb,
Never dial a connection is only present in the IE Tools Options menu not in Avast.
Avast only asks if you have a dialup or permanent connection to the internet.
Never dial a connection is fine if you are referring to the IE settings.
You can check either of the Avast choices depending on how you connect. The choice you make SHOULD NOT change with reboot.
Let me know if it does.
Thanks
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After I installed Avast and rebooted that's when my problem started. I never had this problem before. Avast resets my IE 6 to never dial a connection and everytime I change it back to dial my default connection and restart my computer it's back to never dial a connection. I hope they fix this in the next version!
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jimb,
As I said, Never dial a connection in IE is of no problem unless you are not connecting at all.
Are you only disturbed because it will not stay on "Dial up" or whatever?
IE detects the default connection and will use dialup unless another more prevalent connection method is available and one that you configure it to use such as DSL.
Whether I use my dialup system or the one with DSL, both are set to Never dial a connection......
and they work just dandy.
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Once avast resets my IE 6 setting to never dial a connection I can't connect to the internet so this is a major problem. This has messed up my computer big time and I can't seem to fix it.
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I just checked my IE6 settings and it is set to never dial a connection. I am having no problems connecting to the internet. It is not needed that IE6 be set to dial the internet in order to access the internet.
Did you read the posts in the link that Bob gave above? ???
Read Technical's post and Stevejrc's 2 post. One of those should cure your problem. :)
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Once avast resets my IE 6 setting to never dial a connection I can't connect to the internet so this is a major problem. This has messed up my computer big time and I can't seem to fix it.
How do you set avast to connect? (tab Connections (Advanced) at avast settings)
Can you try download the avast External Control (see link on my signature: Control), run it and choose stop avast completely, change IE options, boot... and see what you get?
This is strange, I use avast for almost one year in a dial-up :'( (both XP and 98), no troubles at all ::)
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I have it set to dial up. I went in to C:\Program Files\Alwil Software\Avast4\DATA folder and opened avast 4 configuration file and opened it with notepad but the setting was set to 1 which was correct.
Also when i dial in I have my password saved so when I click on the ie icon it connects me to the internet automatically. Now if the setting in IE 6 is set to never dial a connection the browser will show the page cannot be displayed. If the setting is set to dial my default connection I can connect fine. This is where the problem is.
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I have it set to dial up. I went in to C:\Program Files\Alwil Software\Avast4\DATA folder and opened avast 4 configuration file and opened it with notepad but the setting was set to 1 which was correct.
Can you see 'Settings' on my signature?
Is section [InetWD] all well configurated?
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Yes, that was the one I was talking about. Read my last post before you replyed I added some more info.
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jimb11,
Are you sure that your Networking (tcp/ip) settings are not corrupted? If they are that could possibly be a problem for you. :D
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neal62:
How can I tell if they are corrupted?
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You can't really tell that tcp/ip is corrupted by looking in Network which is located in control panel. If under "configuration" you see that there is a tcp/ip entry ok but it doesn't mean that its any good. What a person has to do is un-install the tcp/ip entry, then re-install it. The only problem with that is: 1. You have to know how to do it because if you don't your computer will not be able to connect to the internet. 2. When trying to re-install it the persons computer may be set up where it asks for a particular Wins CD Rom to effect the new installation. So, in general it's not something you should try unless you know what your doing. I just was pointing out that your problem could stem from this. Hope this helps. :D
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How can I tell if they are corrupted?
Are you in a LAN (personal network) or not (you have just one computer)?
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I doubt it has anything to do with Corrupt TCP/ICP stack
WINME, Ie5.5Sp1
I have the same prob,
I dial using a dialup modem (ticked)
RAS =1, Always connected =0
I removed and reinstalled my network --
Dialup adapter, Dsl modem Adapter ,Client, Protocol(TCP/ICP)
No change, my internet explorer setting, and my dial up network setting was still set to "Never dial a connection"
I then disabled Avast in Msconfig
ASHWEBSV.EXE
ASHSERV.EXE
Guess what!
The problem was gone.
It is a bug in Avast, I have reported it to Avast, hopefully they will fix it in the next build.
So please lets stop sending people on wild goose chases.
dont give out any info, if you dont know what the problem is
Seb
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It is a bug in Avast, I have reported it to Avast, hopefully they will fix it in the next build.
Well I'll take a lot of care of calling this a bug...
Most probably it's a problem in your computer as other users aren't experiencing this problem.
Maybe a conflict/problem with other software or firewall... ::)
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Did you use the Mail protection Wizard to set-up your email accounts to work with avast's proxy ?
Did you manually set-up your browser to use the web shield proxy ?
What errors are or were you getting ?
What is your firewall ?
This sounds like it is blocking ashWebSv.exe and ashMaiSv.exe ?
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I believe this is the setting in question. I used to have the same problem when I was on dial up. It only happened once in a long while and I found it to be a minor annoyance. When I clicked on the ie icon or oe icon I usually got the dialup connection box, clicked connect. If the box got checked to "never dial a connection", all I got was a browser error. I had to recheck the proper box and refresh the page.
I was using ie5.5 sp2 at the time. Something was definatly resetting the check mark. I can't honestly say if it was after a vps update or just randomly. I used avast! on dial up for about nine month and it reset maybe half a dozen or so times. Like I said, I found it to be minor and not really worth a mention,(not to say it is trival to others). I had also had it happen a few times when I had mcafee.
The only thing i can say for certain is, if the box "never dial a connection" is ticked, then that is exaclty what will happen. ;D
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It is a bug in Avast, I have reported it to Avast, hopefully they will fix it in the next build.
Well I'll take a lot of care of calling this a bug...
Most probably it's a problem in your computer as other users aren't experiencing this problem.
Maybe a conflict/problem with other software or firewall... ::)
I have no other security software running.
Ie no firewalls, intrusion detection/prevention software.
What I have done is disabled netbios;file and printer sharing.
as per http://www.grc.com/su-bondage.htm
Hardened IE5.5, all the zones but in particular
my computer zone(zone o)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
my computer zone (zone3)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
Disabled ActiveX
Disabled Java
Disabled Javascript
like I said when I disabled Avast in Msconfig the problem was gone.
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Did you use the Mail protection Wizard to set-up your email accounts to work with avast's proxy ?
Did you manually set-up your browser to use the web shield proxy ?
What errors are or were you getting ?
What is your firewall ?
This sounds like it is blocking ashWebSv.exe and ashMaiSv.exe ?
I dont use a firewall see my answer above to Tech
When I installed Avast, I did a custom install. Installed the Standard and web servers only
>Did you manually set-up your browser to use the >web shield proxy ?
yes 127.0.0.1:12080 Http only
What errors are or were you getting ?
none
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####i haven't heard from anyone recently so I am assuming that they are stumped on this one.
I was reading in Google groups and found the the registry key that sets "to always dial a connection"
Regedit 4
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
EnableAutodial
1 = always dial a connection
0 = Never dial a connection
A registry Watcher that will detect the program making the change will nail the culprit.
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I have the same prob,
I dial using a dialup modem (ticked)
RAS =1, Always connected =0
I removed and reinstalled my network --
Dialup adapter, Dsl modem Adapter ,Client, Protocol(TCP/ICP)
I don't know if this isn't an incorrect setting.
UseRAS=1 is for dial-up connections, but I assume for dial-up modems only and I don't know if a DSL modem would fall into that category.
Even if it did these settings relate to auto update connections so shouldn't have any effect on your standard internet connection. avast doesn't influence the ability to connect or change the internet connection setting in IE.
I'm a dial-up modem user (not DSL modem) and my setting is for always dial my default connection, however your best option would be to try Dial whenever a network connection is not present. Since I have never had broadband and clearly you have, I would have thought that 'Dial-up and virtual private Network settings' would be used ?
Have you tried it with a different browser like firefox, not only is it more secure than IE5.5 those IE internet options wouldn't apply.
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Hi David
Thanks for your reply
I don't know if this isn't an incorrect setting.
UseRAS=1 is for dial-up connections, but I assume for dial-up modems only and I don't know if a DSL modem would fall into that category
I tried both ways; first I used always connected, then dialup
I have a DSL LINE which is always on
I have a Dsl modem which connects to ISP
I bought the modem seperately - Dynamode[Hardware/software]
( ie My ISP doesnt use connection software - It just provides you with your user name and PW to connect to them)
Dynamode emulates a Dialup modem,
The connection it installs is called wiptech
The connection phone number is p0,38
To connect to my ISP I doubleclick the wiptech icon and it dials into my ISP
Avast used to run alright although it would connect to the internet when I rebooted, rather than using my internet settings like my previous Antivirus did "AntiVir classic"
I googled and the solution was to set my dialup networking To Never Dial a connection
It worked okay.Avast only connected to the update server when I connected to the internet with IExplorer.
then there was an Avast Program Update.
After that I noticed that my other Apps were no longer able to automatically initiate a connection when I launched the App.
Such as Bit torrent. News reader, IExplorer. etc or when my internet connection became disconnected.
Setting my Dialup connection and internet connection to Always dial my default connection was to no avail as on reboot they both returned to never dial a connection
I Disabled AVAST in MSCONFIG and the setting stayed correct
ie always dial my connection.
Some observations:
Changing the connection settings in IE changes the connection settings in Dialup networking and VICE VERSA
My situation mirrors this
http://forum.avast.com/index.php?topic=656.msg3162#msg3162
I'm wondering whether this is a conflict between Avast and Win9x OS's
Vlk The Moderator gave a reason why this behaviour was occurring!
It is still necessary to use the UseRAS setting.
Let me explain this little more. By default, avast uses the PING command to find out whether the computer is online (or, to be more specific, whether it can access at least one of its update servers). The problem with PING is that is causes the 'Dial a connection' dialog to appear under Win9x, forcing the user to take an action. That is of course unacceptable, so avast tries to always disable this feature before performing the PING. The problem is, however that unsuccessful PINGs take a lot of time, so in result the 'never dial a connection' setting effectively gets activated too often (and for too long time) - in fact almost all the time... Basically, this is caused by the poor design of the dial-up support in Win9x where the 'never dial a connection' setting is system-wide, whether it should actually be process-wide (as is almost everything else).
So we added the UseRAS feature that uses a different approach. Instead of the PINGs, it periodically queries the status of the modem. Of course, this only works if you have a dial-up modem (so this setting should never be used if the connection is implemented by other means). In addition, there was a bug in build 229 that caused the modem status query to always succeed... Version 235 should have it right, I believe, but from your post, I'm starting to doubt it...
Vlk[/shadow]
I alo notice that Avast uses:
RPCSS.exe which is the RPC(Remote Procdure Call) API handler
What does Avast need RPCSS for?
Is it linked in with this problem?
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Sorry for the delay in replying, but I'm at a bit of a loss to see how avast can have this interaction.
Avast used to run alright although it would connect to the internet when I rebooted, rather than using my internet settings like my previous Antivirus did "AntiVir classic"
Again, avast doesn't initiate a connection, dial-up or broadband, it only checks for the presence if a conection. So some program is trying to establish a connection and avast merely detects that connection and uses it to check for updates and or monitor http traffic in the web shield provider.
Or as mentioned in your quote from Vlk, a Ping test would pop-up the dial-up dialogue, not establish a connection. However, with the later updates of avast > 4.x.235, the change not to use Ping but the UseRAS feature should have stopped even that from happening.
You have to find the program responsibe for establishing the connection because it isn't avast, it has no mechanism to establish a connection. I don't know if you have a firewall that monitors and logs outbound connections as that may reveal the initiating program.
Avast used to run alright although it would connect to the internet when I rebooted, rather than using my internet settings like my previous Antivirus did "AntiVir classic"
And nothing has changed in the avast program to make this change.
Well you clearly have your answer from Vlk.
And there are several point in it that are relevant and should also show why avast shouldn't be establishing (or rather win98 displaying a dial-up dialogue window) since avast no longer uses the Ping method of checking the status of the modem.
Dynamode emulates a Dialup modem,
The connection it installs is called wiptech
The connection phone number is p0,38
To connect to my ISP I doubleclick the wiptech icon and it dials into my ISP
Your Dynamode DSL modem and dial-up adapter in my opinion may be doing a good job of impersonation a non-broadband dial-up modem, in that it is confusing the UseRAS checking modem status it believe an connection already exists.
I still don't know if you should be using the UseRAS setting under this circumstance, but I'm unable to test this as I don't have broadband or the equipment to try.
Would it help to add the wiptech to the startup folder so it connects on or shortly after boot ?
You may need to also delay the avast auto update to allow time for the boot to complete and allow the connection to be established.
Use a text editor and edit the avast4.ini file, the default installation location is C:\Program Files\Alwil Software\Avast4\DATA\avast4.ini (I would advise you copy avast4.ini before editing it, just in case).
Add the following lines to the [InetWD] section or edit them if they exist. This is a bit of belt and braces to delat bot dial-up or Always connected to wait 120 seconds before checking for an update.
[InetWD]
RASWaitSeconds=120
AlwaysConnectedWaitSeconds=120
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DavidR
will have to disagree, In my previous posts I mentioned that
I tested it by
disabling Avast in Msconfig
ASHWEBSV.EXE
ASHSERV.EXE
http://forum.avast.com/index.php?topic=5942.msg204626#msg204626
When Avast is disabled from starting up
on reboot,the settings(dialup & internet) stick
Ie Always dial my connection is on
When I renable Avast the problem returns
ie Never dial a connection is on
What more proof do I have to provide?
To reiterate:
when Avast is disabled from startup, Nothing tries to open my dialup connection nor get access to the internet.
The only other thing I can think of is this!
AME_CSA
which Loads ADSL modem Control Panel applet
I will disable that in Startup
set Update to dialup
If that doesnt work I will set it to always on
I dont use a firewall
see my setup here
http://forum.avast.com/index.php?topic=5942.msg204760#msg204760
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You can disagree if you like I'm only stating my own personal dial-up experiences and others in the forums avast doesn't establish a connection it monitors traffic.
If you don't have a firewall you should (as I have probably mentioned), not only would it provide you with outbound protection it could also provide useful connection information.
As I said I haven't a broadband connection or equipment (nor OS) to check furthes, so I have to say I'm done.
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When you have DSl or cable, your setting in avast should reflect "always connected"
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It is a bug in Avast, I have reported it to Avast, hopefully they will fix it in the next build.
This has been an interesting conversation, but just out of curiosity, did you know you reopened a thread that was almost 2 1/2 years old, and that Vlk's comment you referenced was from 2003?
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Orangecrate, are you talking about this (http://forum.avast.com/index.php?topic=1611.0) thread?
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Orangecrate, are you talking about this (http://forum.avast.com/index.php?topic=1611.0) thread?
Yes.
The last reply on the original thread (#20) is dated 7/17/04.
Reply #21, Sebon's first, which reopened this thread, is dated 11/19/06.
Vlk's comment, that Sebon quoted, is dated 7/21/03.