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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: thacap on May 10, 2010, 11:44:59 PM

Title: New Version is Horrible, I’m dumping it.
Post by: thacap on May 10, 2010, 11:44:59 PM
This New Version is Horrible, I’m dumping it.
I liked Avast for it’s simplicity and function. This new version 5 is as bad as a Trojan itself. I have sent many hundreds of people and businesses to Avast over the years, now time to move them to someone else.

Offer a simpler “classic” version. This ver 5 avast now falls into the category of all the other bloated troublesome virus programs.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Hermite15 on May 10, 2010, 11:49:19 PM
This New Version is Horrible, I’m dumping it.
I liked Avast for it’s simplicity and function. This new version 5 is as bad as a Trojan itself. I have sent many hundreds of people and businesses to Avast over the years, now time to move them to someone else.

Offer a simpler “classic” version. This ver 5 avast now falls into the category of all the other bloated troublesome virus programs.


 oh yeah? ::) what did you come to post here for then ??? do you seriously expect Avast to offer a "simpler" version just because you're comparing the current one to a "virus program"? do you expect them to change everything just because you asked? would you describe your post as an interesting or positive contribution? you've come here to help? thanks ;D
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Gargamel360 on May 11, 2010, 12:00:17 AM
This New Version is Horrible, I’m dumping it.
I liked Avast for it’s simplicity and function. This new version 5 is as bad as a Trojan itself. I have sent many hundreds of people and businesses to Avast over the years, now time to move them to someone else.

Offer a simpler “classic” version. This ver 5 avast now falls into the category of all the other bloated troublesome virus programs.

...and you will really call these 100's of people/businesses? And convince them to switch? And succeed at this?  Your recommendations must carry serious weight! :D
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Dch48 on May 11, 2010, 12:32:18 AM
I see very little difference in Avast!5 from 4.8 except for the greatly improved gui. It has no noticeable effect on performance in the same way that 4.8 didn't either. What exactly is so horrible?
Title: Re: New Version is Horrible, I’m dumping it.
Post by: thacap on May 11, 2010, 01:36:54 AM
"What exactly is so horrible? "

Without me adding to the list,
Just scan these forums for the multiple problems and complaints people are stating.
Too many complaints to waste the time listing. Many companies find their demise with stunts like this.

Some of us like simple things, not a gaudy troublesome bloated "stuff" like this. I have already received many calls from users with problems that we directed to Avast. It also makes me look bad when we recommend a program that goes south.

If Avast “dumps” a troublesome program like this on their customers without warning, I doubt Avast is smart enough to see their mistakes so that’s why I say it’s time to move on.

It was a good ride while it lasted, but I guess all good things come to an end eventually.



Title: Re: New Version is Horrible, I’m dumping it.
Post by: jdhatpha on May 11, 2010, 01:50:30 AM
I Avast is so horrible, then what is so much better - McAfee, Norton, AVG, ....? Go check the forums of other anti virus software, you'll find they all get many complaints.

No software is perfect, but they all protect you from viruses (at least they try ;)) They all have their good and their bad, no difference compared to Avast. If you have a legit issue with Avast let the developers know the specifics. If it is a reasonable suggestion they might fix it in Avast, saves you an uninstall!

One thing they certainly won't do and that is have sleepless nights because of some generic "this is horrible, I'm going to tell everyone not to buy it" statement.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: st4rdog on May 11, 2010, 02:19:43 AM
I have to agree here.

I've been using avast for 5+ years and I've just upgraded to 5 after getting a red expiration message.

I did a custom install and had to choose from far too many scanners - I had no idea which ones counted as the old "Standard Scanner" so I ended up installing 3 different scanners. I only wanted Standard and Web. And the UI is a lot bigger and takes up a process space under my username. I never liked the old blue skin, but at least the scanner selection box was small and simple enough.

And now none of the 3 scanners will even start, leaving me with no protection.

If I was to be nitpicky I'd also say the the taskbar icon is too bright compared to the blue.

Is there a way to stay at 4.X and get scanner updates for the next few years?
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Gargamel360 on May 11, 2010, 02:32:16 AM
Change is offensive to many people, no?  Thats the 3rd time I've seen "the orange icon is too bright" or something similar on these forums (its even been called "offensive"....... ???). Granted, you did say "If I was to be nit-picky."
Title: Re: New Version is Horrible, I’m dumping it.
Post by: sded on May 11, 2010, 02:38:58 AM
Surprised that you are having such reactions to Avast!  Mine on 2 machines is running a bit lighter than 4.8, and definitely faster.  Shields are actually mostly the same, but the controls have been consolidated in the GUI-which has been almost universally praised as a breakthrough, but apparently not for you.  There is still problem workoff for some issues that were not caught during beta testing or early operations, but certainly the vast majority of users are very pleased with it-as are the critics.  I even like the new icon as bright and cheerful and have been using Avast! longer than either of you.  So you have a couple of choices after presenting your opinions:
Ask specific questions here that will help resolve the issues with your system
Go enjoy some other AV that better suits your needs
Whinging doesn't do anything but raise your blood pressure and antagonize the unpaid help here who don't work for Alwil anyway
Title: Re: New Version is Horrible, I’m dumping it.
Post by: jadinolf on May 11, 2010, 03:15:46 AM
Most of us love it--- but we loved 4.x also
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Mongol on May 11, 2010, 03:17:40 AM
"What exactly is so horrible? "

Without me adding to the list,
Just scan these forums for the multiple problems and complaints people are stating.
Too many complaints to waste the time listing. Many companies find their demise with stunts like this.

Some of us like simple things, not a gaudy troublesome bloated "stuff" like this. I have already received many calls from users with problems that we directed to Avast. It also makes me look bad when we recommend a program that goes south.

If Avast “dumps” a troublesome program like this on their customers without warning, I doubt Avast is smart enough to see their mistakes so that’s why I say it’s time to move on.

It was a good ride while it lasted, but I guess all good things come to an end eventually.



Remember that this is a support forum. Do you expect to only see people singing praises here? Consider the hundreds of thousands who are having no problems at all, like me... :o ;D
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Le Boule on May 11, 2010, 03:28:01 AM
st4rdog,

Your post might have gotten lost in this thread.  If you cannot resolve your problem why not open a separate thread and describe in detail your issues?   :)

Good luck...

Title: Re: New Version is Horrible, I’m dumping it.
Post by: norel on May 11, 2010, 07:44:21 AM
Computers are interactive by nature. You can't just turn it on like a television set and let it do it all for you. Sure, avast!5 takes some getting used to but there's absolutely nothing wrong with it. In my experience it's just as good or better than 4.8. If you don't want to be bothered with changes, sell you computer and go watch TV.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Vladimyr on May 11, 2010, 08:26:15 AM
This New Version is Horrible, I’m dumping it.
I liked Avast for it’s simplicity and function. This new version 5 is as bad as a Trojan itself. I have sent many hundreds of people and businesses to Avast over the years, now time to move them to someone else.

Offer a simpler “classic” version. This ver 5 avast now falls into the category of all the other bloated troublesome virus programs.


"What exactly is so horrible? "

Without me adding to the list,
Just scan these forums for the multiple problems and complaints people are stating.
Too many complaints to waste the time listing. Many companies find their demise with stunts like this.

Some of us like simple things, not a gaudy troublesome bloated "stuff" like this. I have already received many calls from users with problems that we directed to Avast. It also makes me look bad when we recommend a program that goes south.

If Avast “dumps” a troublesome program like this on their customers without warning, I doubt Avast is smart enough to see their mistakes so that’s why I say it’s time to move on.

It was a good ride while it lasted, but I guess all good things come to an end eventually.


Thanks for generously "brightening up" the forum with your contributions.
Please let us all know which non "bloated "stuff"" you have moved on to so we can all benefit from your doubtlessly empirical research and finally clamber out of this cesspool of delusion.

Title: Re: New Version is Horrible, I’m dumping it.
Post by: RejZoR on May 11, 2010, 09:20:56 AM
First ppl whine about media player looking interface. And then you give them a nice designed interface and they complain it's bloated.
Ppl don't even know what bloated is anymore. They just yell bloated at anything they don't like.
avast! is certainly not bloated. Even the IS package. It's what it is, no less, no more. Unlike others where they stuff in bunch of useless functions that just make program fat. That's what bloat really is.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: st4rdog on May 11, 2010, 11:49:58 AM
I got the scanners working eventually, but I'm still not sure if File/Web/Networks gives me the same protection as Standard/Web...

Quote
I even like the new icon as bright and cheerful and have been using Avast! longer than either of you.

I didn't realise until now that it also spins everytime I visit a website. You must be kidding that you like it, yes? If that's the kind of decisions they're making you do wonder what's next...

And on the point of the UI - it's more organised, but that's about it. Who even looked there for more than 30 seconds anyway? I'd open it, right-click, choose where to scan and be done, or choose quick scan. Now, technically, it requires more clicks, depending on what tab's selected, regardless of how good it looks visually. Visuals improve, usability lessens - see the new Steam update for an example.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Hermite15 on May 11, 2010, 12:00:32 PM
Quote
Is there a way to stay at 4.X and get scanner updates for the next few years?

sure, just like Windows XP, until 2014 :) ...with optional extended support 'til 2114.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: mkis on May 11, 2010, 12:54:00 PM
If you so unsure of a program st4rdog, why dont you run default for an while as best case scenario and see how you go
Title: Re: New Version is Horrible, I’m dumping it.
Post by: sded on May 11, 2010, 03:29:12 PM
The spinning ball has actually found unexpected activity going on in the background, even though it has just been erroneous, not malicious.  And, of course, it does verify that Avast! is actually checking your mail and websites.  You can even turn it off if it offends you, but it has been a strong feature for me, whether blue or orange.  But perhaps the new Avast! doesn't suit you as well as something else, so give them a try.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Asyn on May 11, 2010, 03:45:56 PM
Is there a way to stay at 4.X and get scanner updates for the next few years?

No to scanner updates..!!
I think VPS updates will be supported until autumn or end of 2010...
asyn
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Asyn on May 11, 2010, 03:49:18 PM
I didn't realise until now that it also spins everytime I visit a website. You must be kidding that you like it, yes? If that's the kind of decisions they're making you do wonder what's next...

??? What do you mean..??
You can turn the spinnig off, if it bothers you that much.
And if you don't like the icon, you can even hide it. ;)
asyn
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Dch48 on May 11, 2010, 08:12:34 PM
I got the scanners working eventually, but I'm still not sure if File/Web/Networks gives me the same protection as Standard/Web...

Quote
I even like the new icon as bright and cheerful and have been using Avast! longer than either of you.

I didn't realise until now that it also spins everytime I visit a website. You must be kidding that you like it, yes? If that's the kind of decisions they're making you do wonder what's next...

And on the point of the UI - it's more organised, but that's about it. Who even looked there for more than 30 seconds anyway? I'd open it, right-click, choose where to scan and be done, or choose quick scan. Now, technically, it requires more clicks, depending on what tab's selected, regardless of how good it looks visually. Visuals improve, usability lessens - see the new Steam update for an example.
I like the new icon much better than the old blue one and I find the new UI to be vastly improved for usability and information provided, not to mention they finally got rid of the ridiculous DVD player look.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Hermite15 on May 11, 2010, 08:46:07 PM
Quote
the ridiculous DVD player look

 ;D got to admit it was...hum...a bit ridiculous yes, but you could use other skins, and some were good.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Cassy on May 11, 2010, 09:24:37 PM
I Avast is so horrible, then what is so much better - McAfee, Norton, AVG, ....?

They are all getting worserfuller and worserfuller, in the sense that they are now so complex and sophisticated that they work well in fewerfuller and fewerfuller circumstances.  Ask any engineer about added complexity and sophistication.  Look at what the well known Fred Langa writes about the AV-complexity problem and a possible (and free) solution at http://windowssecrets.com/comp/100506#story1 .

I give the AV techies only about 40% of the blame for this.  The AV marketing people get another 50%, and 10% is left over for the people who write and distribute malware.

By the way, the newest free version of Avira is still a plain ole AV program, although the paid versions seem to have the community participation gadgets, webshields, and all of the other disastrous complexities.

Good luck.
C.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: rickt on May 11, 2010, 09:37:52 PM
I found a glitch that is a big problem. Avast 5.0 won't allow Mailwasher to check mail during a session. I had to turn off Scan Inbound Messages in the Mail Shield to get MW to show my email.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: Dch48 on May 11, 2010, 09:42:47 PM
Exclude Mailwasher from being scanned by Avast! and that may help.
Title: Re: New Version is Horrible, I’m dumping it.
Post by: DavidR on May 11, 2010, 09:54:55 PM
I found a glitch that is a big problem. Avast 5.0 won't allow Mailwasher to check mail during a session. I had to turn off Scan Inbound Messages in the Mail Shield to get MW to show my email.

The mail shield intercepts all the email calls including mailwasher so you either need to change the account setting in MW unchecking any SSL requirements or opt out (IgnoreProcess) mailwasher.

- Personally as a mailwasher pro user I have avast IgnoreProcess for mailwasher.exe. Since MailWasher doesn't download the complete email to do its analysis, it only downloads the headers, a small part of the body, it doesn't download images or attachments and it views what is downloaded in text only. Based on this I personally don't feel that any negligible risk worth scanning duplication, but the choice is yours.

By editing the EmailShield.ini file, [MailScanner] section using notepad. C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\EmailShield.ini

[MailScanner]
IgnoreProcess=MailWasher.exe add this line if you don't already have an IgnoreProcess line.

Save the changes to EmailShield.ini and exit, the avast self-defence module will ask are you sure about the changes, etc. answer Yes.

The above file location is for XP so you might need to find it on Vista, etc.