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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MAG on May 17, 2010, 08:06:11 PM

Title: Can two boots be better than one?
Post by: MAG on May 17, 2010, 08:06:11 PM
I've been having problems for some time with AIS firewall stopping (discussed in another thread).

I had formed the view that a clash with a broswer security plug-in called Rapport may be implicated.

To test this I uninstalled Rapport and rebooted. The firewall problem reappeared fairly soon after.

I rebooted again and I have had no further firewall problems since.

So my question for you helpful people is whether the reappearance of the firewall problem after Rapport was uninstalled (+1 reboot) proves that Rapport is not the culprit?

Alternatively, can a second reboot after uninstall achieve something that the first one doesn't, meaning that the fact that everything has been running fine since the second reboot can imply that Rapport may have been responsible after all? (of course it doesn't prove that it definitely was).

(Sorry this explanation is a bit complicated - but I know there are a lot of clever people out there!)
Thanks
mag
Title: Re: Can two boots be better than one?
Post by: Pondus on May 17, 2010, 08:25:57 PM
Quote
Can two boots be better than one?
It may......here is a recomended two uninstall / boots from one in Alwil team
http://forum.avast.com/index.php?topic=59832.msg504471#msg504471
Title: Re: Can two boots be better than one?
Post by: MAG on May 17, 2010, 09:40:24 PM
Thanks for the link Pondus - I guess if something can fail in an uninstall then something could fail in the reboot phase post uninstall too?
Title: Re: Can two boots be better than one?
Post by: ALIV on May 17, 2010, 10:51:02 PM
You want to reboot twice after uninstalling anything that had drivers on your system.
Hope this helps.
Title: Re: Can two boots be better than one?
Post by: doktornotor on May 17, 2010, 11:46:47 PM
Well, you need to ask M$ why one reboot isn't enough and why any reboot is required to uninstall an application for that matter. Maybe they need some proper OS design lectures from Linux guys.  ::)
Title: Re: Can two boots be better than one?
Post by: MAG on May 18, 2010, 06:47:20 PM
@ALIV,
Thanks for the info - would a web browser plug-in have any drivers?

@doktornotor
What do you think my chances of getting a reply from MS are!?
Title: Re: Can two boots be better than one?
Post by: ALIV on May 18, 2010, 09:59:24 PM
@ALIV,
Thanks for the info - would a web browser plug-in have any drivers?

It's quite possible, yes.
I reboot twice after uninstalling any security application or even just browser add-ons such as KeyScrambler.
Title: Re: Can two boots be better than one?
Post by: doktornotor on May 18, 2010, 11:09:54 PM
@doktornotor
What do you think my chances of getting a reply from MS are!?

Well, depends on how much are you willing to pay to them...  :P