Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: anycall_2046 on May 18, 2010, 09:53:22 AM

Title: help!!!!!! i can't view the page when i open the webguard
Post by: anycall_2046 on May 18, 2010, 09:53:22 AM

my os is win7, and i must use the drcom to connect the internet, after i installed the avast 5 free ,i found i can't any web page, untill i close the web guard.

so , what can i do next ? i don't want to del the web guard

the drcom's website :www.doctorcom.com.cn

Title: Re: help!!!!!! i can't view the page when i open the webguard
Post by: Lisandro on May 20, 2010, 08:04:51 PM

Can you post a link to the Web Guard product?
http://www.doctorcom.com/en/product.php does not list it (apparently).

Title: Re: help!!!!!! i can't view the page when i open the webguard
Post by: anycall_2046 on May 26, 2010, 01:53:58 AM

Quote from: Tech on May 20, 2010, 08:04:51 PM

Can you post a link to the Web Guard product?
http://www.doctorcom.com/en/product.php does not list it (apparently).

sorry, i don't understand clearly. in fact, i receive the software(drcom) from my college, as the software didn't afford itself apparently in its website,thus i can't afford the exactly address about the software
 i can give u the setup package, but how can i upload it?

Title: Re: help!!!!!! i can't view the page when i open the webguard
Post by: mathboyx215 on May 26, 2010, 03:05:53 AM

I think the op means that he/she can't browse the web while the web shield is running.

Title: Re: help!!!!!! i can't view the page when i open the webguard
Post by: Lisandro on May 26, 2010, 03:18:20 AM

We need much more info to follow: operational system, firewall, old antivirus (before avast), what happens if she disable the firewall or WebShield, etc.

Title: Re: help!!!!!! i can't view the page when i open the webguard
Post by: anycall_2046 on May 26, 2010, 07:09:09 AM

Quote from: Tech on May 26, 2010, 03:18:20 AM

We need much more info to follow: operational system, firewall, old antivirus (before avast), what happens if she disable the firewall or WebShield, etc.

os: win7 professor
firewall: win7 firewall
old antivirus: n/a
as i have said, when the web guard is running, i can't view any pages in the wan

Title: Re: help!!!!!! i can't view the page when i open the webguard
Post by: Gargamel360 on May 26, 2010, 07:16:58 AM

http://forum.avast.com/index.php?topic=57443.0. (http://forum.avast.com/index.php?topic=57443.0.)  
Try this thread, maybe?
http://forum.avast.com/index.php?topic=56522.0 (http://forum.avast.com/index.php?topic=56522.0)
or perhaps here.