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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: emblue2010 on May 27, 2010, 02:09:10 PM

Title: POP errors with Thunderbird
Post by: emblue2010 on May 27, 2010, 02:09:10 PM: I'm suddenly getting errors when I attempt to check POP email via Thunderbird (not for all of my email accounts, just the ones hosted at GoDaddy). If I turn off Avast, it works just fine.

Outgoing mail is okay -- it's just incoming that's the problem.

Thunderbird version 3.0.4
Avast Program 5.0.545
Avast Engine & Definitions 100527-0 (just updated overnight, so maybe that caused the issue?)

Email settings are pop.secureserver.net and Port: 110

Help? Thanks.
Title: Re: POP errors with Thunderbird
Post by: Pondus on May 27, 2010, 02:11:04 PM: and what is the error message ?
Title: Re: POP errors with Thunderbird
Post by: emblue2010 on May 27, 2010, 02:13:10 PM: The error message has "Alert" in the title bar, and then a message of:

An error occurred with the POP3 mail server. Mail server pop.secureserver.net responded:

(There's nothing else after that -- it's blank underneath.)
Title: Re: POP errors with Thunderbird
Post by: Pondus on May 27, 2010, 02:20:20 PM: and are you sure that the mailserver is up and running ? no work going on...
Title: Re: POP errors with Thunderbird
Post by: emblue2010 on May 27, 2010, 02:55:44 PM: Yes, as I said, if I turn off Avast, incoming mail works just fine.
Title: Re: POP errors with Thunderbird
Post by: emblue2010 on May 28, 2010, 12:04:04 AM: I removed all entries from the Real-Time Shields...Mail Shield...Expert Settings...SSL Accounts screen, and then checked email and it worked. So problem solved. (Just posting in case anyone else has a similar problem.)
Title: Re: POP errors with Thunderbird
Post by: Magnum on May 28, 2010, 04:43:58 PM: This problem realization until the relevance! When the ekrene checking mail, get the mail can be, but does not send offers!
We have to turn off the screen to check email while posting =) Before you could just uncheck the options to check outgoing messages but now it is not helpful for = (Hopefully that will correct this mistake, because it is a mistake avast and its developers!
Title: Re: POP errors with Thunderbird
Post by: Hermite15 on May 28, 2010, 05:50:50 PM: Quote from: Magnum on May 28, 2010, 04:43:58 PM
This problem realization until the relevance! When the ekrene checking mail, get the mail can be, but does not send offers!
We have to turn off the screen to check email while posting =) Before you could just uncheck the options to check outgoing messages but now it is not helpful for = (Hopefully that will correct this mistake, because it is a mistake avast and its developers!

what the hell are you talking about ??? ;D >>> may be use another translate utility ???
Title: Re: POP errors with Thunderbird
Post by: Magnum on May 28, 2010, 08:52:36 PM: Quote from: Logos on May 28, 2010, 05:50:50 PM
what the hell are you talking about ??? ;D >>> may be use another translate utility ???

So Sorry that this office does not support the Russian speaking users!
Title: Re: POP errors with Thunderbird
Post by: De Hollander on May 28, 2010, 09:16:02 PM: Let me see if I get this ;D , You're are able to receive mail but unable to send mail if the mail shield is enabled. To get around this problem, in the past you just uncheck scanning for outgoing mail, but that doesn't work anymore.
Title: Re: POP errors with Thunderbird
Post by: Giraffe on May 28, 2010, 10:16:34 PM: Ah, had the same here yesterday and wondered why, as POP had been OK the day before.

Opened Avast, Mail Shield, SSL Accounts and found non-secure POP connections in there. Deleted them and POP was OK again.
Today, after another VPS update, 1 of the POPs was back in!