Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Lisandro on May 27, 2010, 10:41:05 PM

Title: [Solved] avast is NOT updating automatically
Post by: Lisandro on May 27, 2010, 10:41:05 PM
What is going on?
First I notice that the virus definitions were 5 days old  :o
Now I notice that the last update attempt was in this morning?
What is going on?  :(
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 27, 2010, 10:46:12 PM
Manual updates are working...
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 28, 2010, 02:36:27 PM
C'mon!
avast is "restoring" the 22th of May database? ???
Is there some GUI problem?
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 28, 2010, 02:37:07 PM
Also, in the XP virtual machine, avast is NOT updating automatically...
Title: Re: avast is NOT updating automatically
Post by: DavidR on May 28, 2010, 03:25:21 PM
No problem here with XP auto updates are working fine, had one a short while ago.
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 28, 2010, 09:49:51 PM
Last line of setup.log file...
28.05.2010   09:32:31.000   1275049951   (null)   Stopped: 28.05.2010, 09:32:31
The time is today morning...
Title: Re: avast is NOT updating automatically
Post by: CommonUser101 on May 29, 2010, 08:08:12 PM
It won't update automatically or manually.

This is what I got one time but it had a different address the previous time:

Last encountered error: Other HTTP error (404), while trying 174.133.198.138:80//iavs5x/servers.def
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 29, 2010, 08:37:50 PM
avast continues to NOT update automatically  >:(
Title: Re: avast is NOT updating automatically
Post by: Light Archangel on May 30, 2010, 12:01:16 AM
avast is updating automatically in my machine.

I had one automatic update one minute ago.  ::)

maybe the problem is in the update interval of 15 minutes  :-\

I have the VPS 100529-1
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 30, 2010, 12:02:46 AM
maybe the problem is in the update interval of 15 minutes  :-\
I have changed to 30 minutes.
But if it is so short, avast should block "one" update, not all of them...
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 30, 2010, 12:05:07 AM
Again, manually it works. Automatic not.
Title: Re: avast is NOT updating automatically
Post by: Light Archangel on May 30, 2010, 12:07:40 AM
You're Right.  ::)

If you use the default settings on updates settings you have this problem?

Have you tried?
Title: Re: avast is NOT updating automatically
Post by: hayc59 on May 30, 2010, 02:37:32 AM
either of mine was not updating today
until just now...all is good
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 30, 2010, 08:32:30 PM
If you use the default settings on updates settings you have this problem?
Have you tried?
What are the "default" settings?

Last line in the setup.log:
Code: [Select]
29.05.2010 19:03:27.000 1275170607 (null) Stopped: 29.05.2010, 19:03:27Nothing automatically is working :P
Title: Re: avast is NOT updating automatically
Post by: DavidR on May 30, 2010, 09:19:48 PM
If you use the default settings on updates settings you have this problem?
Have you tried?
What are the "default" settings?
<snip>

The default Update, Proxy setting is Auto detect (use the IE settings), so change to No proxy if you don't already have that set and don't use a proxy.
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 30, 2010, 09:21:28 PM
The default Update, Proxy setting is Auto detect (use the IE settings), so change to No proxy if you don't already have that set and don't use a proxy.
1st situation: auto detect. Result: no automatic updates.
Actual situation: no proxy. Result: the same, no automatic updates.
Title: Re: avast is NOT updating automatically
Post by: DavidR on May 30, 2010, 09:26:36 PM
I was just conforming what the default was really. I have no idea why this is happening as the No Proxy seting usually resolves this problem.
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 30, 2010, 09:32:58 PM
I was just conforming what the default was really. I have no idea why this is happening as the No Proxy seting usually resolves this problem.
Any other suggestion?
I hate when we do not receive help when we can't do it by ourselves.
Title: Re: avast is NOT updating automatically
Post by: DavidR on May 30, 2010, 09:43:02 PM
Well having gone over the topic again opening the images, I didn't before, I see a glaring error (depends on your connection method) in your second image, you have the Update Parameters set to Dial-up. If you have broadband, which I think is the case then this would likely fail auto updates.
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 30, 2010, 09:52:15 PM
Well having gone over the topic again opening the images, I didn't before, I see a glaring error (depends on your connection method) in your second image, you have the Update Parameters set to Dial-up. If you have broadband, which I think is the case then this would likely fail auto updates.
Good. I'll test it. I've missed it.
But the update period should work regardless the connection type.
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 30, 2010, 09:55:36 PM
David. You've saved my day.
It was that precisely. avast auto updated automatically now.
Title: Re: avast is NOT updating automatically
Post by: DavidR on May 30, 2010, 10:55:35 PM
You're welcome, sometimes it is the obvious that gets missed.

The update period would probably still be hunting for a dial-up connection and I don't know if it would ignore the fact that you have a broadband connection.
Title: Re: avast is NOT updating automatically
Post by: Lisandro on May 31, 2010, 03:19:05 PM
Confirmed. It's working.
Title: Re: [Solved] avast is NOT updating automatically
Post by: DavidR on May 31, 2010, 03:41:00 PM
Good news for a change then ;D
Title: Re: [Solved] avast is NOT updating automatically
Post by: Archibald on June 03, 2010, 09:34:12 PM
Hi I'm using Avast from some time and I really like it. Unfortunately it stopped automatic updates since I went to the latest version. It was last updated on 21 of May, when I did the last manual update.
I tried reinstalling and it didn't help. There is no error, it just won't update it automatically, even thought all automatic updates are scheduled. Computer is running for many hours a day so there shouldn't a problem with that.
Title: Re: [Solved] avast is NOT updating automatically
Post by: Lisandro on June 04, 2010, 04:15:42 AM
Archibald, can you post screenshots of all your update settings?
Proxy, update period, way you connect the Internet...
And also your system configuration? (firewall, operational system...).