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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: normski- on June 14, 2010, 08:07:33 PM

Title: av5 - shields off on startup
Post by: normski- on June 14, 2010, 08:07:33 PM

On startup, Avast warns me that the web & mail shields are not switched on. If I try to switch them on manually, nothing happens. After about 20 minutes the shields come on and only at that point do I access the internet.

Can anyone give a likely explanation for this?

- thanks

Title: Re: av5 - shields off on startup
Post by: Lisandro on June 14, 2010, 08:25:00 PM

Difficult to guess. It could be:
1. Bad avast installation > Repair it.
2. Other software (antivirus) conflicting > Uninstall the other software.
3. Infection > Run a full scan.

Title: Re: av5 - shields off on startup
Post by: Asyn on June 14, 2010, 10:26:31 PM

Quote from: normski- on June 14, 2010, 08:07:33 PM

On startup, Avast warns me that the web & mail shields are not switched on. If I try to switch them on manually, nothing happens. After about 20 minutes the shields come on and only at that point do I access the internet.

Can anyone give a likely explanation for this?

- thanks

Which other security related software is installed on this system..??
asyn