Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jpChris on July 01, 2010, 08:03:57 PM
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Hi all,
I had v.5.0.545 and when I went to manually update I kept getting "Last encountered error: Invalid signature file. Setup will terminate." Updating the virsig file or program resulted in the same message.
I followed all instructions for uninstalling (three times) and installed the newest version, registered, etc.
Installation went OK and the virsig is up to date. However, I now have a yellow exclamation mark on the tray icon telling me that "... my system is not fully protected."
Yet when I check, it says everything is up to date. Plus, all shields are checked and active\running.
How do I get rid of the yellow "!"?
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Try pausing all shields and then restarting them. Or just restart the system. Sometimes this happens on clean installs. Doing the above usually fixes that. If not, report back and we'll see what we can do to fix it...
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Hi RejZoR,
Two reboots, a hard shutdown of the 'puter overnight, and it's still there. Paused all shields, too — no joy.
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Did you already update to 5.0.594...??
asyn
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Hi Asyn,
Yes.
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Hi Asyn,
Yes.
Go to: Settings - Status Bar - check your settings here...!
asyn
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I did. The settings are the same as v.5.0.545.
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Did you set updates to manually..?
Or did you deactivate some shields..?
If so, you have to uncheck the corresponding boxes..!
asyn
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Did you set updates to manually..?
Yes.
Or did you deactivate some shields..?
Nope.
If so, you have to uncheck the corresponding boxes..!
Did that.
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Did that.
Restart and report back.
asyn
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I've already rebooted 4 times today trying different things other that what you suggested (which I did yesterday) and still the yellow "!".
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Go to: Settings - Status Bar - check your settings here...!
asyn
So, what are your settings here..??
Can you attach a screenshot.?
asyn
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All Status Bar settings are "running".
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All Status Bar settings are "running".
Please uncheck: automatic updates box there...!
Fixed now..??
asyn
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Already unchecked.
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Already unchecked.
And got still the exclamation mark..?
Did you restart..?
asyn
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And got still the exclamation mark..? Did you restart..?
Yes, several times.
At this point I'll try doing a scan and a hard shutdown. If "it's" still there, I'll post back tomorrow (or yesterday, or today — depending on your time zone ;D )
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And got still the exclamation mark..? Did you restart..?
Yes, several times.
Ok, let's dig deeper.
Did you run the uninstall utility before the reinstall(s)..?
asyn
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Did you run the uninstall utility before the reinstall(s)..?
Yes. As in my original post I mentioned I did it 3 times.
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Did you run the uninstall utility before the reinstall(s)..?
Yes. As in my original post I mentioned I did it 3 times.
Sure, but did you run this in safe mode..?
http://www.avast.com/uninstall-utility
asyn
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OK, which Updates are set to Manual (Program only or Both) ?
Next which of these have Status Bar monitoring options have you unchecked (see image), 1, 2, 3, all ?
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@Asyn,
Sure, but did you run this in safe mode..?
Of course. I followed directions; three times.
@DavidR,
OK, which Updates are set to Manual (Program only or Both) ?
Both.
Anyway, after checking and unchecking a number of items it's finally behaving like the previous version. ;D
I read in another post about including a "user settings" utility in the next release and I hope Alwil will do this as it will simplify any program update.
So, it's working and I'm happy!
Thanks for your help, guys. Is there any way to mark this thread a Resolved?
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1. So, it's working and I'm happy!
2. Thanks for your help, guys.
3. Is there any way to mark this thread a Resolved?
1. Good it's solved now.. ;)
2. You're welcome..!
3. Yes. Go to your OP. Click on 'Modify' there. Insert something like (Solved) in the subject/topic there.
asyn
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You're welcome.
You can go back to the open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the end of the title.
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Thanks for helping the OP. :)
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Done! (and thanks, again)
By the by, is there a place to write to Alwil to suggest a "User Settings" .ini file or something so I don't have to go through this again with the next program update? I know I'm going to lose the paper it's written on now. ::)
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avast5.ini and the other shield ini files generally already contain the default and users settings, they aren't contained in one single location/file as in the old avast4.ini file. So it is possibly to save these files periodically.