Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Lisandro on July 03, 2010, 04:40:57 PM

Title: [5.0.594] Sandbox BSOD
Post by: Lisandro on July 03, 2010, 04:40:57 PM

Well... It's there.
PAGE_FAULT_IN_NONPAGED_AREA
0x00000050 (0xCE8D4AF4, 0x00000000, 0x8B8CC512, 0X00000000)
aswSnx.sys driver.

I'm using Firefox sandoxed.
I also do not have the dump (I know pk will ask for it...) as I'm using Comodo Time Machine that will prevent the dump to be saved.

Any way to troubleshoot?

Title: Re: [5.0.590] Sandbox BSOD
Post by: Mr.Agent on July 03, 2010, 04:43:36 PM

.590 or .594 ? As .594 is out you know ?

Title: Re: [5.0.590] Sandbox BSOD
Post by: Asyn on July 03, 2010, 04:46:28 PM

Quote from: Mr.Agent on July 03, 2010, 04:43:36 PM

.590 or .594 ? As .594 is out you know ?

+1
Are you still on 5.0.590, Tech..?
asyn

Title: Re: [5.0.594] Sandbox BSOD
Post by: Lisandro on July 03, 2010, 05:36:19 PM

Sorry 594 (latest).

Title: Re: [5.0.594] Sandbox BSOD
Post by: SafeSurf on July 04, 2010, 08:38:16 AM

Igor responded to a different crash on another thread with a slightly different problem http://forum.avast.com/index.php?topic=61216.0 (http://forum.avast.com/index.php?topic=61216.0), but of course asked for a log, which you say you can't do.  Perhaps you need to do a clean install, but this won't tell you the cause of the problem.  Something in FF or vice versa obviously conflicted with an Avast driver causing avast to crash, but it would be nice to know more details to prevent it in the future.

Title: Re: [5.0.594] Sandbox BSOD
Post by: Lisandro on July 04, 2010, 08:23:01 PM

Well, they could say something, how to troubleshoot in this situation...
The BSOD is not there (anymore) and I'm using the computer since yesterday with FF sandboxed.