Avast WEBforum

Other => General Topics => Topic started by: Elmo1869 on July 30, 2010, 08:54:22 PM

Title: Virus Not Found
Post by: Elmo1869 on July 30, 2010, 08:54:22 PM

I think my PC has a virus but Avast doen't find one. E-mail loads slow and Web looses connection sometimes out of nowhere, then just the top two lights on the modem communicating. Modem won't let me turn it off so I unplug ethernet cord from it till lights straighten out... What shall I do... Elmo 1869

Title: Re: Virus Not Found
Post by: DavidR on July 30, 2010, 09:13:40 PM

Well you could try some other tools:
If you haven't already got this software (freeware), download, install, update and run it and report the findings (it should product a log file).

• 1.  MalwareBytes Anti-Malware (MBAM), On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe), right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.
• 2. SUPERantispyware (http://www.superantispyware.com) (SAS). On-Demand only in free version.

Don't worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See http://en.wikipedia.org/wiki/HTTP_cookie (http://en.wikipedia.org/wiki/HTTP_cookie).
Also available a portable version of SAS, http://www.superantispyware.com/portablescanner.html (http://www.superantispyware.com/portablescanner.html), no installation required.