Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Audiojack on August 01, 2010, 05:19:15 PM
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Hello. My avast Free doesn't work.
From startup it says "WARNING, your system is UNSECURED" and the taskbar logo has a red ball with a white X on it. Occasionally that changes to a yellow triangle with a ! on it.
If I try "Fix Now", the program just freezes and if I remember correctly crashes at some point.
This computer has a lot of problems on its own but I'm not sure what causes this one.
Now after many hours using the computer, I (being lazy) have been relying on the firewall, but I decided to write here now since I got a rather odd error message pop up from nowhere.
It says this (The first line is the windows header)
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\Alwil Software\Avast5\Avast\Svc.exe
R6025
- pure virtual function call
I just pressed "OK" since there were no other buttons, and nothing happened.
So what's the problem?
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Other security related software installed..??
Info about your system..?? (OS, etc..)
Run free Mbam and report your results..! http://www.malwarebytes.org/mbam.php
asyn
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The OS on this computer is Windows XP Home (32bit)
No other security software except for Sygate Firewall.
Can't be arsed to finish a Mbam scan at the moment, I tried twice and the program froze
(First time because I was using something else and the program was in the background = Instant freeze,
second time because I left it be and the screensaver went on = Freeze)
I'll do it later maybe. This computer is my dads and its rather a problematic one...
But the main thing is I would like to have the antivirus working so I could maybe then start fixing the other ones.. ;)
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The OS on this computer is Windows XP Home (32bit)
Run a boot time scan with avast..!!
If that works, report back here, if not try this.
1. Run this in safe mode. http://www.avast.com/uninstall-utility
2. Restart.
3. Reinstall the latest version. (5.0.594)
asyn