Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MEC2 on August 11, 2010, 11:04:07 PM

Title: Package Is Broken
Post by: MEC2 on August 11, 2010, 11:04:07 PM

We started getting these failures on several machines today. It says The package is broken.

It says it updated the VPS from 100811-0 to 100811-1
Download 5 files 75.25KB in size

Servers listed were different, same result on multiple machines.

Anyone else getting this?

MEC2

Title: Re: Package Is Broken
Post by: Dewg on August 11, 2010, 11:07:46 PM

You and I posted at the same time.  :-)

I'm getting it for many of my 4.8 Pro users this afternoon.

Title: Re: Package Is Broken
Post by: DavidR on August 11, 2010, 11:21:03 PM

@ MEC2
What avast version and OS are you using ?

If you haven't already done this - try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.

Title: Re: Package Is Broken
Post by: GlynH on August 11, 2010, 11:27:58 PM

I'm also seeing 'The package is broken' all across my network although I don't understand why it is advised that I repair the many installations of Avast! when it looks like it is the latest downloadable definition package that is hosed?

-=Glyn=-

Title: Re: Package Is Broken
Post by: DavidR on August 12, 2010, 12:23:14 AM

Well I have just had 100811-1 update and no issues, though that is on avast5, which is why the question about what version of avast as there are effectively two virus signature streams.

Title: Re: Package Is Broken
Post by: davexnet on August 12, 2010, 12:38:52 AM

I just received it on two different boxes, Windows 200 & Win XP.
Version 4.8.1368

Title: Re: Package Is Broken
Post by: Dewg on August 12, 2010, 12:40:02 AM

Dave,

I think everyone here is on 4.8 that's reporting the problem.

Title: Re: Package Is Broken
Post by: cindytng on August 12, 2010, 12:48:26 AM

Getting the same with most of my clients and my systems too

Title: Re: Package Is Broken
Post by: Spline64 on August 12, 2010, 12:51:46 AM

All of our systems with version 4.8.1335.
Is there any fix besides update to 5.0?

Spline64

Title: Re: Package Is Broken
Post by: chrisg307 on August 12, 2010, 01:11:54 AM

i'm a newbie.
I also got 'package broken' today. I have now downloaded v.5 and wonder why I didn't get alert that an updated version was available. Guess I should have checked. I'm a free home user and Avast has kept me trouble free until last nite. I visited a website that I often frequent, a forum, clicked on one of the forum topics and a video jumped in which I could not end. I had to shut down firefox, then uninstall it the next day and reinstall. Right after I got the Avast package problem, so I kinda figured whatever that virus video was, it had also attacked Avast. Especially as it had sneaked by Avast. So now I've downloaded v5 and am running a thorough scan, which is creating it's own problem, but I'll check the rest of this forum to see if there's already a topic on it. Just fyi: it's taking about an hour and claims it's checked 12GB  so far. i don't have that big a system! So I'm not sure what's going on.

Title: Re: Package Is Broken
Post by: Dewg on August 12, 2010, 01:45:22 AM

Versions are showing 4.8.1368 for my clients.

Title: Re: Package Is Broken
Post by: jsejtko on August 12, 2010, 01:49:47 AM

Hello,

I'm sorry about the problems caused with the previous update (1101), currently release update fixes this issue so please update to 1102.

Best Regards

Title: Re: Package Is Broken
Post by: Spline64 on August 12, 2010, 01:59:15 AM

fixed now (a different post) download again.

Spline64

Title: Re: Package Is Broken
Post by: Spline64 on August 12, 2010, 02:00:23 AM

sorry post is "vps 100811-2 fix"