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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Lisandro on August 21, 2010, 03:13:53 PM

Title: Behavior blocker stop working on Windows 7
Post by: Lisandro on August 21, 2010, 03:13:53 PM
Hmmm...  I had traffic for all over the year.
Last week, it stop working unadvertised.
Today, nothing was scanned.
What's up?
How to troubleshoot?
Title: Re: Behavior blocker stop working
Post by: DavidR on August 21, 2010, 03:37:14 PM
Appears to be working for me, but my activity appears much less than your monthly screenshot.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 21, 2010, 03:43:00 PM
It should work... for sure.
What is happening is the question...
Title: Re: Behavior blocker stop working
Post by: Asyn on August 21, 2010, 03:45:16 PM
Hmmm...  I had traffic for all over the year.
Last week, it stop working unadvertised.
Today, nothing was scanned.
What's up?
How to troubleshoot?

Just checked it, works fine here...
Did you install something new when this started..??
Does the shield start up..? (BehaviorShield.txt)
Is it enabled..??
asyn
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 21, 2010, 04:17:53 PM
Did you install something new when this started..??
A lot of things ;D

Does the shield start up..? (BehaviorShield.txt)
Is it enabled..??
The GUI shows it's running...
Title: Re: Behavior blocker stop working
Post by: Asyn on August 21, 2010, 04:24:21 PM
Did you install something new when this started..??
1. A lot of things ;D

Does the shield start up..? (BehaviorShield.txt)
Is it enabled..??
2. The GUI shows it's running...

1. Well, you have to check then, which new program could interfere...! You can narrow it down, if you look at the date of the last entry and which proggies where installed on this day.
2. Either the 'running' is false or it's still running, but only the logging/statistics is/are blocked...
asyn
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 21, 2010, 04:36:45 PM
1. Well, you have to check then, which new program could interfere...! You can narrow it down, if you look at the date of the last entry and which proggies where installed on this day.
Repair did not help.

Either the 'running' is false or it's still running, but only the logging/statistics is/are blocked...
How would I know?
Title: Re: Behavior blocker stop working
Post by: Asyn on August 21, 2010, 04:44:28 PM
1. Well, you have to check then, which new program could interfere...! You can narrow it down, if you look at the date of the last entry and which proggies where installed on this day.
Repair did not help.

Either the 'running' is false or it's still running, but only the logging/statistics is/are blocked...
2. How would I know?

1. Has nothing to do with the repair, as it isn't displaying any error at all.
Again, I would look at the log.
- When was the last entry?
- As you can say on which day it started, you can look, what was installed afterwards....
2. A question for the devs...!!
asyn
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 21, 2010, 04:49:46 PM
BehaviorShield.txt
Path please... I'm not finding it...
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 21, 2010, 04:53:56 PM
Code: [Select]
* avast! Real-time Shield Scan Report
* This file is generated automatically
*
* Started on: Saturday, August 21, 2010 9:11:07 AM

* avast! Real-time Shield Scan Report
* This file is generated automatically
*
* Started on: sábado, 21 de agosto de 2010 11:52:17
A boot in between...
It should be working...
Title: Re: Behavior blocker stop working
Post by: Asyn on August 21, 2010, 05:01:10 PM
BehaviorShield.txt
Path please... I'm not finding it...

Seems you already found it...
asyn
Title: Re: Behavior blocker stop working
Post by: SafeSurf on August 22, 2010, 07:42:12 AM
The report Tech posted is the regular Behavioral Shield report (notepad)...correct Tech?  It appears that it is working according to the date, but you still show no (graph) activity if you click on Show Traffic History?
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 22, 2010, 05:41:47 PM
The report Tech posted is the regular Behavioral Shield report (notepad)...correct Tech?
Yes.

It appears that it is working according to the date, but you still show no (graph) activity if you click on Show Traffic History?
Yes.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 22, 2010, 07:49:29 PM
Hi there people's, im new here to posting but been following forum for last year or abouts so please forgive me if i put something where i shouldn't. In reading this thread that "tech" has started i noticed that i have the exact same senario whereas everything shows it's working fine but iv had no activity registered in the behavior statistic's for the last week either and im sure iv noticed it working prior to this.       Nothing has changed recently on my cpu other than windows updates so iv know idea either as to what has happened.
I must say though that im really impressed with this av  :)

acer 8920g 2duo t8300, windows 7 home premium 32 bit 4 gig ram, nvidia gforce 9500m gs, avast 5.0.594 free, malwarebytes pro,spywareblaster, windows firewall.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 22, 2010, 08:48:27 PM
I continue without activity in the Behavior Shield.
Is there a problem with the latest virus definitions?
Any word from avast team? Why do you not answer to my threads? :'(
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 22, 2010, 09:58:54 PM
No activity in Behavior Shield for me but that's in Windows 7.
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 22, 2010, 10:16:43 PM
From my XP Pro system.

Why do I have infections and I can't find them?
Title: Re: Behavior blocker stop working
Post by: Rednose on August 22, 2010, 10:26:01 PM
No problems here on XP SP3 and Vista SP2. But now reading YoKenny's post it seems to be a problem with Avast! and Win 7 ???

Greetz, Red.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 22, 2010, 10:30:16 PM
I need to wait for avast team judgment.
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 22, 2010, 10:31:01 PM
No problems here on XP SP3 and Vista SP2. But now reading YoKenny's post it seems to be a problem with Avast! and Win 7 ???

Greetz, Red.
Its a 32bit vs 64bit thing!

Let's hope the 5.1 update due later this year will fix many things.  ???
Title: Re: Behavior blocker stop working
Post by: Rednose on August 22, 2010, 10:35:06 PM
Its a 32bit vs 64bit thing!

I don't think so. Tech is using Win 7 32bit :-\

Greetz, Red.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 22, 2010, 10:35:58 PM
Its a 32bit vs 64bit thing!
What? You have 64 bits and I have 32 bits...
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 22, 2010, 10:45:40 PM
Its a 32bit vs 64bit thing!
What? You have 64 bits and I have 32 bits...
As they say:
You Got It Pontiac 1985  
http://www.youtube.com/watch?v=sFf0Lq_k19Q
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 23, 2010, 01:42:45 PM
I need to wait for avast team judgment.
Anybody?
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 23, 2010, 02:38:26 PM
I do not see any activity in Behavior Shield on my Windows 7 system. :(
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 23, 2010, 02:48:26 PM
13 days without Behavior Shield... What's going on?
Title: Re: Behavior blocker stop working
Post by: DavidR on August 23, 2010, 03:09:12 PM
I do not see any activity in Behavior Shield on my Windows 7 system. :(

Yes, that is no different for your system is it, being 64bit OS there are currently no behaviour shield rules defined ?

@ Tech
Mine is still working on XP Pro SP3, why it isn't working on win7 32bit is somewhat strange. Hopefully someone with win7 32bit can contribute to the topic.
Title: Re: Behavior blocker stop working
Post by: superhacker on August 23, 2010, 03:19:54 PM
Also mine on win xp sp3 still work but there is no infected items.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 23, 2010, 03:21:24 PM
I also still have no activity in behavior shields.


windows 7 premium 32 bit 4 gig ram, avast 5.0.594,malwarebytes pro, spywareblaster, windows firewall.
Title: Re: Behavior blocker stop working
Post by: disPlay on August 23, 2010, 03:22:14 PM
I do not see any activity in Behavior Shield on my Windows 7 system. :(

Yes, that is no different for your system is it, being 64bit OS there are currently no behaviour shield rules defined ?

@ Tech
Mine is still working on XP Pro SP3, why it isn't working on win7 32bit is somewhat strange. Hopefully someone with win7 32bit can contribute to the topic.

Like you said I'm also on windows 7 64bit and I never saw any activity.
Title: Re: Behavior blocker stop working
Post by: jrukim on August 23, 2010, 04:10:45 PM
Here with Windows 7 / 64 and behavior seems not working too. Reports open dailly but no actions/activity  on it or on the statistics.
Title: Re: Behavior blocker stop working
Post by: jrukim on August 23, 2010, 04:14:51 PM
Forget to say that is happening on two computors one on win7/32 and other win7/64
Title: Re: Behavior blocker stop working
Post by: Vlk on August 23, 2010, 04:22:56 PM
Tech, maybe you switched your default browser or something?
The Behav Shield is also sensitive to loading of drivers - maybe you (or some of your apps) stopped loading drivers recently...
Title: Re: Behavior blocker stop working
Post by: jrukim on August 23, 2010, 04:56:52 PM
That happen with me ... Now what can be done to put it working again ?
Title: Re: Behavior blocker stop working
Post by: superhacker on August 23, 2010, 05:02:13 PM
Tech, maybe you switched your default browser or something?
The Behav Shield is also sensitive to loading of drivers - maybe you (or some of your apps) stopped loading drivers recently...
but sorry vlk Tech has a comodo fw and d+ and both load drivers on each startup ??? ???
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 23, 2010, 05:47:00 PM
Tech, maybe you switched your default browser or something?
Default browser is Firefox since ~4 years...
I've installed Chrome, Iron, Comodo browsers once... but Firefox is the default for a long time.

The Behav Shield is also sensitive to loading of drivers - maybe you (or some of your apps) stopped loading drivers recently...
Please, elaborate.
An application that is not loading its own drivers? Do you mean, a crashing application? A problematic one?
I'm having no BSODs or crashes (besides avast sandbox + CTM).
Which drivers must be loaded in order to Behav Shield to work?

I'll uninstall/install Behavior Shield to test.
Title: Re: Behavior blocker stop working
Post by: superhacker on August 23, 2010, 05:52:21 PM
Hey tech any anti rootkit work on win7 must change the status of behavior shield,download any anti rootkit work on win7 and run it to see.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 23, 2010, 05:57:28 PM
Hey tech any anti rootkit work on win7 must change the status of behavior shield,download any anti rootkit work on win7 and run it to see.
Well... I've installed CIS firewall and Defense+ (but this was ~4 days ago, not since avast Behav stop working...
Title: Re: Behavior blocker stop working
Post by: CraigB on August 23, 2010, 06:52:54 PM
Finally checked my other laptop which is running xp and behavior usage shows up in statistic's on that one but definately nothing is happening on my win 7 laptop. Both are 32 bit and almost running identical programs. Asked a few friend's to check there's and they are working on xp vista win 7, all are working bar the windows 7  one's. Something has definately gone wrong in the last couple of week's.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 24, 2010, 03:03:35 AM
I've uninstalled Behav Shield and boot.
Install again.
The statistics are crazy... nothing for today or this week, a lot for the month, nothing for the year.

Can anybody from avast team acknowledge that there is a problem in Behav Shield? ???
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 24, 2010, 03:05:41 AM
Continued
Title: Re: Behavior blocker stop working
Post by: jrukim on August 24, 2010, 01:33:33 PM
Checked another computer with Windows 7 Starter and behavior not working.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 24, 2010, 01:36:30 PM
Should we start a poll? ???
Title: Re: Behavior blocker stop working
Post by: CraigB on August 24, 2010, 01:55:00 PM
Sound's like a good idea.
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 24, 2010, 01:57:01 PM
Default browser is Firefox since ~4 years...
I've installed Chrome, Iron, Comodo browsers once... but Firefox is the default for a long time.

The Behav Shield is also sensitive to loading of drivers - maybe you (or some of your apps) stopped loading drivers recently...
Please, elaborate.
An application that is not loading its own drivers? Do you mean, a crashing application? A problematic one?
I'm having no BSODs or crashes (besides avast sandbox + CTM).
Which drivers must be loaded in order to Behav Shield to work?

I'll uninstall/install Behavior Shield to test.
No problem with IE8 on XP Pro but no Browser Shield activity on Windows 7 though.
Title: Re: Behavior blocker stop working
Post by: NON on August 24, 2010, 02:54:31 PM
I confirm Behavior Shield stops scanning on my friend's Windows 7 Pro computer (maybe 32bit) with avast 5 Free latest.

Exact same as Tech said, Monthly statistics shows some activity until about two weeks ago (sorry I don't remember exactly), Yearly / Weekly / Daily statistics doesn't show any activity.

BS works properly on my Vista computer.


... Does this symptom have some relation with AMD CPU / ATI graphic-card + Windows 7 ? I can see this happens only with either hardware ???
My friend's has AMD Sempron CPU.

Mistake, sorry :-X
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 24, 2010, 02:56:00 PM
Can anybody from avast team acknowledge that there is a problem in Behav Shield? ???
Acknowledgment please!
Title: Re: Behavior blocker stop working
Post by: DavidR on August 24, 2010, 03:04:49 PM
Should we start a poll? ???

I don't see what a poll would achieve that 47 posts (so far) in this topic hasn't.

You would have to be asking more than a simple question in the poll:
1. is the Behaviour Shield working for you.
2. what OS are you using (especially important for those where it isn't working)
3. if 32/64bit OS version.

Since this forums software doesn't have the ability for multiple/complex questions, a poll won't give all the answers.

It already looks like win7 32&64bit versions is the OS effected from the posts in this topic. That said, I would have though that there would be lots of win7 systems at Avast which would have been showing this issue.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 24, 2010, 05:34:18 PM
I don't see what a poll would achieve that 47 posts (so far) in this topic hasn't.
Thanks David. You've understood me. I think a thread is enough... It was a rhetorical question.

It already looks like win7 32&64bit versions is the OS effected from the posts in this topic. That said, I would have though that there would be lots of win7 systems at Avast which would have been showing this issue.
No "looks like", please. We need an acknowledgment. It's enough.
Title: Re: Behavior blocker stop working
Post by: CharleyO on August 24, 2010, 06:04:02 PM
***

Behavior Shield is working for me.

As of just a minute or 2 ago, 3 items had been scanned today.


***
Title: Re: Behavior blocker stop working
Post by: CraigB on August 24, 2010, 06:15:49 PM
CharleyO" are you saying that your's was not previously working? as i noticed that your on xp and the problem has currently only show'n in windows 7 systems.
Title: Re: Behavior blocker stop working
Post by: CharleyO on August 24, 2010, 06:23:30 PM
***

No, Behavior Shield has always worked for me.

Sorry, about the confusion, but Craig is right. I forgot this was a W7 problem from reading too many posts, I guess.   :o

Thanks for noticing that, Craig.    :)


***

Title: Re: Behavior blocker stop working
Post by: CraigB on August 24, 2010, 07:29:17 PM
Not to worrie CharleyO, iv been staring at this square box for so long today i sometime's get confused with what iv just read myself  :)
Title: Re: Behavior blocker stop working
Post by: GloobyGoob on August 24, 2010, 11:41:29 PM
Hey Tech, try installing the new pre release build and see if it fixes your problems with the Behavior Shield, and BSODS (If it really is a problem with avast).
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 25, 2010, 04:08:10 AM
Nothing was done in version 5.0.656 to correct this  >:( >:(
Title: Re: Behavior blocker stop working
Post by: CraigB on August 25, 2010, 08:26:55 AM
I to can confirm that nothing has changed in the showing of behavior statistic's for me either in new version 5.0.565.
Title: Re: Behavior blocker stop working
Post by: Dch48 on August 25, 2010, 11:39:18 AM
Nothing was done in version 5.0.656 to correct this  >:( >:(
You have to click on "show traffic history". Then the activity shows or click on statistics at the top under Summary and choose the Behavior Shield..
Title: Re: Behavior blocker stop working
Post by: CraigB on August 25, 2010, 01:01:21 PM
Dch48 the problem is not that we can't find the statistic's it's more to the fact there is no behavioral statistic's to be seen, all other stat's work just not this one. Would be hard for you to view this problem as it is only happening on windows 7 as it seem's so far.
Title: Re: Behavior blocker stop working
Post by: bob3160 on August 25, 2010, 04:31:49 PM
I have the same problem on my Windows 7 system.  :'(
An acknowledgement from staff that they are aware of the problem and that it's being worked on would be nice. :)
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 25, 2010, 04:43:03 PM
An acknowledgement from staff that they are aware of the problem and that it's being worked on would be nice. :)
+1000
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 25, 2010, 05:57:34 PM
What I can say is that the acknowledgment does not imply in any commercial reasons...
The problem is technical, not commercial. Please... What's up?
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 25, 2010, 08:15:39 PM
@ Tech

Its broken on Windows 7 :'(

http://www.youtube.com/watch?v=CITOH770wLE
Title: Re: Behavior blocker stop working
Post by: Dch48 on August 26, 2010, 01:51:19 AM
Dch48 the problem is not that we can't find the statistic's it's more to the fact there is no behavioral statistic's to be seen, all other stat's work just not this one. Would be hard for you to view this problem as it is only happening on windows 7 as it seem's so far.
I said what I did because if I click on Behavior Shield in Real Time Shields, I get the same blank box. When I click on show traffic history, then I see the data. In the screenshot that Tech posted, he was looking in the Real Time Shields and show traffic hadn't been checked. In real time shields, it only shows what has been scanned within the last few minutes and gives data accrued since startup in text at the bottom.. I'm on XP and Behavior Shield shows nothing in the box nor under events analyzed or blocked. When I click on Show Traffic History and look at the data for Today, it shows the figures. In Real Time Shields, the other Shields show data at the bottom even if nothing shows in the large white box. Apparently there is also somewhat of a problem in XP.
Title: Re: Behavior blocker stop working
Post by: DavidR on August 26, 2010, 02:36:28 AM
I think that may have more to do with the fact that the Behaviour Shield doesn't record anything relating to scanned/infected data in the log file, where presumably what would be displayed in the GUI would be retrieved.

So I think this is an omission in the Behaviour Shield UI as it doesn't even have the boilerplate/place-holder text (Last file scanned: Last file infected:) next to which the data would be displayed, like the other Shield UIs.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 26, 2010, 09:57:38 AM
Dch48, The behavior shield under real time shield's has never shown any activity as i don't think this part has been implemented yet but it is only recently that the statistic's for behavior shield in show traffic history have not been working.
Title: Re: Behavior blocker stop working
Post by: SafeSurf on August 26, 2010, 10:05:57 AM
@ craigb,

If you read the various threads on the Behavior Shield, it has been implemented in 5.0.  I've had activity for over a year now, but there are still problems with the Shield that the devs. need to fix, which is what DavidR and I have been talking about.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 26, 2010, 11:15:36 AM
Sorry SafeSurf i probabley should have writen that a bit better, i know that the behavior shield is working because it has actually sprung up a few times to do it's job but iv never seen activity in the main gui real time shield only in the show traffic history screen until recently. Hopefully that is less confusing  :)
Title: Re: Behavior blocker stop working
Post by: SafeSurf on August 26, 2010, 11:18:30 AM
No problem.  I don't always write things well in here myself.  :P
Title: Re: Behavior blocker stop working
Post by: RejZoR on August 26, 2010, 12:57:05 PM
Sorry SafeSurf i probabley should have writen that a bit better, i know that the behavior shield is working because it has actually sprung up a few times to do it's job but iv never seen activity in the main gui real time shield only in the show traffic history screen until recently. Hopefully that is less confusing  :)

The real-time "log" only keeps track for like 1 minute back, so unless you catch it the very moment it happened, you won't see it there.
But you will see it in the main history log.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 26, 2010, 01:11:20 PM
RejZoR, its only the show traffic history graph that im saying has stopped working recently in windows 7.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 26, 2010, 01:58:26 PM
But you will see it in the main history log.
In Windows 7 ???
Is it your Behavior shield working?
It's scanning nothing for weeks!!!
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 26, 2010, 02:20:05 PM
But you will see it in the main history log.
In Windows 7 ???
Is it your Behavior shield working?
It's scanning nothing for weeks!!!
RejZoR does not indicate what operating system he is using and he does not mind his gmail.com email is visable to spammers and scammers!

Tech, Behavior Shield has NEVER worked on Windows 7 for me!
http://forum.avast.com/index.php?topic=63035.msg532753#msg532753
Title: Re: Behavior blocker stop working
Post by: superhacker on August 26, 2010, 02:34:47 PM
Quote
RejZoR does not indicate what operating system he is using and he does not mind his gmail.com email is visable to spammers and scammers!
1.May he just like me have four PC and it is not nice to put them all in signature
2.I dont know who infect the other but i am also show people my gmail e-mail and i love to read spam message and have some fun"from month to month to get a real spam"
Title: Re: Behavior blocker stop working
Post by: RejZoR on August 26, 2010, 02:55:41 PM
Since i can't remember the last time i've seen any spam message i couldn't care less for having my GMail address public.
I'm running 64bit Win7, so BB is not working for me by default. BB however works fine on my WinXP SP3 powered netbook.
Haven't checked my sister's Vista 32bit on laptop history though...
Title: Re: Behavior blocker stop working
Post by: Dch48 on August 27, 2010, 01:00:05 AM
Dch48, The behavior shield under real time shield's has never shown any activity as i don't think this part has been implemented yet but it is only recently that the statistic's for behavior shield in show traffic history have not been working.
I know it has never shown anything under the real time shields. It was just that the original screen shot about the issue showed that window to represent the problem.
Title: Re: Behavior blocker stop working
Post by: bob3160 on August 27, 2010, 01:19:49 AM
Quote
It was just that the original screen shot about the issue showed that window to represent the problem.
I guess that was your perception ???
Title: Re: Behavior blocker stop working
Post by: comicwm on August 27, 2010, 06:16:33 AM
 Like Tech,there is no Behavior for more than 1 week in my computer... :'(
and  nothing in Behavior Shield Statistics!!
maybe there is something wrong in Behavior Shield? ???

my OS: Windows 7
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 27, 2010, 01:26:33 PM
Something happened on August 11th  :'(
Title: Re: Behavior blocker stop working
Post by: comicwm on August 27, 2010, 01:56:25 PM
Something happened on August 11th  :'(
Maybe August 10th, :-[
Title: Re: Behavior blocker stop working
Post by: comicwm on August 27, 2010, 02:04:03 PM
Something happened on August 11th  :'(
August 11th,Microsoft posh a lot updates,I doublt maybe problem is that? >:(
I see,I got more than ten updates on that day.

now I don't know whether  the Behavior Shield  work or not, ???
Title: Re: Behavior blocker stop working
Post by: Dch48 on August 28, 2010, 04:19:44 AM
Still, the statistics should show at the bottom in RTS like they do for the others.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 28, 2010, 02:08:21 PM
Still, the statistics should show at the bottom in RTS like they do for the others.
??? Can't follow...
What's RTS?
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 28, 2010, 02:29:50 PM
Still, the statistics should show at the bottom in RTS like they do for the others.
??? Can't follow...
What's RTS?
REAL-TIME SHIELDS then Show traffic history
Title: Re: Behavior blocker stop working
Post by: CraigB on August 28, 2010, 03:28:37 PM
Still, the statistics should show at the bottom in RTS like they do for the others.
That part has not been showing any activity either for us window 7ers. The avast report file say's that the shield is starting everyday but we don't see any activity in either of the graph's.
Title: Re: Behavior blocker stop working
Post by: RejZoR on August 28, 2010, 03:48:55 PM
BS is working fine on my WinXP SP3 system and my sisters WinVista 32bit. Activity is there from yesterday...
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 28, 2010, 05:02:51 PM
BS is working fine on my WinXP SP3 system and my sisters WinVista 32bit. Activity is there from yesterday...
It is NOT WORKING in Windows 7...
Title: Re: Behavior blocker stop working
Post by: YoKenny on August 28, 2010, 07:59:52 PM
BS is working fine on my WinXP SP3 system and my sisters WinVista 32bit. Activity is there from yesterday...
It is NOT WORKING in Windows 7...
That's what I said back in Reply #61 on: August 25, 2010, 02:15:39 PM »
http://forum.avast.com/index.php?topic=63035.msg533813#msg533813
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 28, 2010, 09:04:42 PM
Yeah. Everybody is saying that but nothing from avast team regarding to this...
Title: Re: Behavior blocker stop working
Post by: RejZoR on August 29, 2010, 07:14:48 AM
Just installed Win7 32bit on my netbook. We'll see if there is any activity.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 29, 2010, 10:32:09 AM
Just installed Win7 32bit on my netbook. We'll see if there is any activity.
So what's the verdict RejZoR  ::)
Title: Re: Behavior blocker stop working
Post by: RejZoR on August 29, 2010, 11:18:38 AM
Nothing for now even though i've installed ThreatFire which installs few drivers.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 30, 2010, 06:16:59 PM
Does'nt seem like you have recieved any activity in your behavior shield yet RejZoR, not to worrie, our's dont work either  :)
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 31, 2010, 07:19:21 PM
Version 5.0.668 does NOT solve this.
Title: Re: Behavior blocker stop working
Post by: CraigB on August 31, 2010, 07:31:59 PM
Version 5.0.668 does NOT solve this.
Annoying isnt it, no response from the dev's yet  :(
Title: Re: Behavior blocker stop working
Post by: RejZoR on August 31, 2010, 07:32:21 PM
Makes me wonder why not a single person from ALWIL has responded to this issue :(
Title: Re: Behavior blocker stop working
Post by: CraigB on August 31, 2010, 07:37:29 PM
To busy with the prerelease  and the new forum look i think.
Title: Re: Behavior blocker stop working
Post by: Lisandro on August 31, 2010, 07:57:04 PM
To busy with the prerelease  and the new forum look i think.
NO. IT DOES NOT JUSTIFY!
Title: Re: Behavior blocker stop working
Post by: Gargamel360 on August 31, 2010, 08:37:03 PM
To busy with the prerelease  and the new forum look i think.
NO. IT DOES NOT JUSTIFY!

+1
To ask for a time frame on fix, or who/what is responsible, requires no real answer on their part, imo.

But it takes no time at all to simply say, "Acknowledged, we are working on it".

Absence of that makes this look much like the BART section of forum, etc., so perhaps this will turn into a "quiet discontinuation" of the behavior shield?  Given how little I have seen it do, that would not be totally tragic, even less so if they replace it with something better.   

Silver lining aside, I hope they are at least aware of this problem........



Title: Re: Behavior blocker stop working
Post by: YoKenny on August 31, 2010, 10:27:52 PM
Version 5.0.668 does NOT solve this.
Works fine on XP Pro but not on Windows 7!
Title: Re: Behavior blocker stop working
Post by: Lisandro on September 01, 2010, 12:26:21 AM
Since from the beginning, this is a Windows 7 issue.
Title: Re: Behavior blocker stop working
Post by: YoKenny on September 01, 2010, 12:33:54 AM
Since from the beginning, this is a Windows 7 issue.
Like I said in Reply #61 on: August 25, 2010, 02:15:39 PM »
http://forum.avast.com/index.php?topic=63035.msg533813#msg533813
Title: Re: Behavior blocker stop working
Post by: street_lethal on September 01, 2010, 03:19:01 AM
From my XP Pro system.

Why do I have infections and I can't find them?

Same issue here with XP SP3. The behavior shield traffic history shows infections on certain dates, when I check the behavior shield report file it doesn't show any infections or actions taken on those dates. The system is clean so I think something is messed up with the behavior shield. I have to check my Win 7 x64 system and see if the behavior shield is broken.
Title: Re: Behavior blocker stop working
Post by: Gargamel360 on September 01, 2010, 03:24:05 AM
From my XP Pro system.

Why do I have infections and I can't find them?

Same issue here with XP SP3. The behavior shield traffic history shows infections, when I check the behavior shield report file it doesn't show any infections or actions taken. The system is clean so I think something is messed up with the behavior shield. I have to check my Win 7 x64 system and see if the behavior shield is broken.

It is not broken for Win7 64.

It would have had to work to begin with to be broken. ;)
Title: Re: Behavior blocker stop working
Post by: street_lethal on September 01, 2010, 03:28:21 AM

It is not broken for Win7 64.

It would have had to work to begin with to be broken. ;)

Lol.

I never even checked it to begin with so maybe it hasn't been working since day one. I'll check it tomorrow when I go on that system, too tired to bother now.
Title: Re: Behavior blocker stop working
Post by: CraigB on September 01, 2010, 05:35:32 AM

It is not broken for Win7 64.

It would have had to work to begin with to be broken. ;)

Lol.

I never even checked it to begin with so maybe it hasn't been working since day one. I'll check it tomorrow when I go on that system, too tired to bother now.
It did used to work because i checked those shield graph's regularly.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Coolmario88 on September 01, 2010, 05:41:55 AM
why don't the Behavior Shield work on my windows 7 64-bit computer? is it a bug in avast!
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 01, 2010, 05:51:46 AM
If you read the post's prior to your own you will notice that it is a problem with windows 7 and avast  ::)
Title: Re: Behavior blocker stop working on Windows 7
Post by: RejZoR on September 01, 2010, 05:52:59 AM
Actually for a 64bit system, that's normal. But Behavior Shield isn't working anymore even for 32bit version of Windows 7.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Gargamel360 on September 01, 2010, 06:02:22 AM
It is a thing evolving with time.  How good it will become, and how....or if......it can work on 64bit I can't say.  

I read once on these forums that the flaws it is made to protect against don't yet exist on 64bit.  That was some months ago, right after I first installed AIS and noticed it idle, so it might or might not still be true.

The not working on 64bit is only a bug if they intended it to work on 64bit in the first place, a fact I am unsure of.
It is a separate, long standing issue, apart from the recent apparent Win7 32bit problem.
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 01, 2010, 06:41:10 AM
Actually for a 64bit system, that's normal. But Behavior Shield isn't working anymore even for 32bit version of Windows 7.
I was under the impression that boot time scanning was the only difference between 32/64 bit.
Title: Re: Behavior blocker stop working on Windows 7
Post by: RejZoR on September 01, 2010, 07:07:10 AM
Nope. Behavior Shield also doesn't have any rules fro 64bit systems. This is suppose to change though in avast! 5.1 where we'll get boot-time scan even for 64bit systems and supposedly also some rules for Behavior Shield. A bit more limited than on 32bit systems but still, at least some. I hope for a full set, but some is always better than nothing right?
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 01, 2010, 07:41:29 AM
Nope. Behavior Shield also doesn't have any rules fro 64bit systems. This is suppose to change though in avast! 5.1 where we'll get boot-time scan even for 64bit systems and supposedly also some rules for Behavior Shield. A bit more limited than on 32bit systems but still, at least some. I hope for a full set, but some is always better than nothing right?
Here's hoping  :)
Title: Re: Behavior blocker stop working on Windows 7
Post by: Lisandro on September 01, 2010, 01:26:23 PM
Some days ago, I've read that a rootkit for x64 bits systems got in the wild...
Can behavior block do anything on protecting from it or we really need a signature for that?
Also, MBR infectors of x64 systems seem to appear into the malware world. Can behavior shield protect from them?

By the way ;D, behavior blocker is NOT working yet.
We are without an acknowledgment!
Title: Re: Behavior blocker stop working on Windows 7
Post by: street_lethal on September 01, 2010, 03:16:54 PM
I was under the impression that boot time scanning was the only difference between 32/64 bit.

Same here. An official comment from a dev confirming the behavior shield is not supposed to work on 64bit would be nice...better than speculation.
Title: Re: Behavior blocker stop working on Windows 7
Post by: street_lethal on September 02, 2010, 05:34:11 PM
Checked my Win 7 x64 system today and looked at the behavior shield history logs, the behavior shield has never worked, 0 items scanned since I installed it.
Title: Re: Behavior blocker stop working on Windows 7
Post by: disPlay on September 02, 2010, 06:29:27 PM
Checked my Win 7 x64 system today and looked at the behavior shield history logs, the behavior shield has never worked, 0 items scanned since I installed it.

Just like RejZoR said that is normal since in x64 OS the behavior blocker don't have any rules set. The strange thing is the BB stooped working in x86 OS.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Diazruanova on September 02, 2010, 07:38:54 PM
I can confirm that it stopped working on my wife´s Lap-top w/Win7-32bit on August 10 date on which appeared the latest graph.  ???

On my Win XP desktop it shows fine (with eventual red peaks - malicious?-  that I do NOT know what the hell they are).
Title: Re: Behavior blocker stop working on Windows 7
Post by: RejZoR on September 02, 2010, 07:54:13 PM
Here is my theory. It's not avast! that stopped working, it was some Windows update that stopped it from doing its job. Look on calendar. 10th August is tuesday. And we all know what Microsoft is releasing on tuesdays.
But until avast! guys check it out, no one will know for sure. However you can check what updates were installed on 10th August in the Programs and Features panel (Former Add Remove Programs). You can even remove those updates and see if the BS will start working again. I'm using (testing) Kaspersky right now on all my systems so i can't check that...
Title: Re: Behavior blocker stop working on Windows 7
Post by: Diazruanova on September 02, 2010, 09:12:12 PM
yeah, you are probably right, but it is avast´s responsibility to take care of this issue because Microsoft is not going to do anything about it, so at least, they should acknowledge this problem and say if the Behaviour Shield is still working or not on W7 32 bit machines, because if it is only a graphic flaw, then it is not that bad, but what if it is not working at all?
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 03, 2010, 11:56:14 AM
Behavior shield still not working in new prerelease 5.0.673  ???
Title: Re: Behavior blocker stop working on Windows 7
Post by: Vlk on September 03, 2010, 12:19:53 PM
We'll be looking into this shortly.
BTW the Behav Shield is hosted in the VPS so it doesn't matter which build of the program you're using.

Thanks
Vlk
Title: Re: Behavior blocker stop working on Windows 7
Post by: bob3160 on September 03, 2010, 02:55:08 PM
We'll be looking into this shortly.
BTW the Behav Shield is hosted in the VPS so it doesn't matter which build of the program you're using.

Thanks
Vlk
Thanks for the reply Vlk.
We look forward to your announcement here once the problem has been resolved. :)
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 03, 2010, 03:35:58 PM
We'll be looking into this shortly.
BTW the Behav Shield is hosted in the VPS so it doesn't matter which build of the program you're using.

Thanks
Vlk
Thank's for the reply Vlk.
Title: Re: Behavior blocker stop working on Windows 7
Post by: warlock on September 03, 2010, 04:12:25 PM
Thanks for the reply. Like the others (from what I can see on the screenshots in this thread), I can also confirm it stopped working around 11.8. At least that's the date of last reported activity on my system.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Lisandro on September 06, 2010, 04:16:44 PM
With a very slow Internet connection in the mountains, here I am.
Thanks for the reply Vlk.
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 07, 2010, 04:14:02 PM
We'll be looking into this shortly.
BTW the Behav Shield is hosted in the VPS so it doesn't matter which build of the program you're using.

Thanks
Vlk
Was wondering if there has been any further development as to what had happened to the behavior shield ?
Title: Re: Behavior blocker stop working on Windows 7
Post by: YoKenny on September 07, 2010, 09:45:50 PM
Was wondering if there has been any further development as to what had happened to the behavior shield ?
Remember Patience is a virtue

It will be fixed in avast V5.1 due later this year.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Vlk on September 07, 2010, 09:57:02 PM
Should be solved in version 5.0.677 (http://forum.avast.com/index.php?topic=63621.0)
Title: Re: Behavior blocker stop working on Windows 7
Post by: YoKenny on September 07, 2010, 11:25:23 PM
Should be solved in version 5.0.677 (http://forum.avast.com/index.php?topic=63621.0)
Absolutely nothing on my Windows 7 system. ???
Title: Re: Behavior blocker stop working on Windows 7
Post by: Vlk on September 07, 2010, 11:37:11 PM
I'm talking 32-bit only.
Title: Re: Behavior blocker stop working on Windows 7
Post by: YoKenny on September 07, 2010, 11:42:25 PM
I'm talking 32-bit only.
Windows 7 32bit as well  ???

As Tech is off in the mountains we need to see if his system works.  ???
Title: Re: Behavior blocker stop working on Windows 7
Post by: Vlk on September 07, 2010, 11:45:34 PM
BTW the screenshot that you posted is from yearly stats, where the granularity is one day. I.e. you won't see data there before the end of the day.

Use the weekly stats instead...


Thanks
Vlk
Title: Re: Behavior blocker stop working on Windows 7
Post by: YoKenny on September 07, 2010, 11:53:57 PM
BTW the screenshot that you posted is from yearly stats, where the granularity is one day. I.e. you won't see data there before the end of the day.

Use the weekly stats instead...


Thanks
Vlk
Absolutly nothing in Last week, Last month and Today.  ???

No problem on my XP Pro system.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Pirate fin on September 08, 2010, 12:30:25 AM
Should be solved in version 5.0.677 (http://forum.avast.com/index.php?topic=63621.0)

Started working again here in Win7 32-bit.

Thanks for fixing it :)
Title: Re: Behavior blocker stop working on Windows 7
Post by: Lisandro on September 08, 2010, 12:33:36 AM
As Tech is off in the mountains we need to see if his system works.  ???
I'm back. Nice trip :)
Need to boot to test. I'm lazy :)
Title: Re: Behavior blocker stop working on Windows 7
Post by: bob3160 on September 08, 2010, 12:41:48 AM
Quote
Need to boot to test. I'm lazy
I'm not and it's working fine. :)   (Thanks for the speedy fix.)
Title: Re: Behavior blocker stop working on Windows 7
Post by: Coolmario88 on September 08, 2010, 03:03:38 AM
Should be solved in version 5.0.677 (http://forum.avast.com/index.php?topic=63621.0)

Avast Free Version the Behavior shield with the new Release (avast 5.0.677) is not showing any scanning done at all today for the shield.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Lisandro on September 08, 2010, 03:14:47 AM
Seems started to work for me.
Title: Re: Behavior blocker stop working on Windows 7
Post by: Coolmario88 on September 08, 2010, 03:19:27 AM
Seems started to work for me.
i stopped the shield and i turned it back on now so im going to see if the shield works for me now.  BTW what is the Behavior shield for anyways?
Title: Re: Behavior blocker stop working on Windows 7
Post by: Coolmario88 on September 08, 2010, 04:47:14 AM
 :( the Behavior shield is still not working on my computer :(
Title: Re: Behavior blocker stop working on Windows 7
Post by: NON on September 08, 2010, 04:54:54 AM
:( the Behavior shield is still not working on my computer :(

I'm talking 32-bit only.

You're on 64-bit  :)
Title: Re: Behavior blocker stop working on Windows 7
Post by: Coolmario88 on September 08, 2010, 04:59:13 AM
:( the Behavior shield is still not working on my computer :(

I'm talking 32-bit only.

You're on 64-bit  :)
so wait the Shield won't work on 64-bit? ???
Title: Re: Behavior blocker stop working on Windows 7
Post by: Gargamel360 on September 08, 2010, 05:12:35 AM
Have a little too much to drink last time you asked that question and got answered? ;)

Or is this some imposter of you previously posting on this thread?
http://forum.avast.com/index.php?topic=63035.105 (http://forum.avast.com/index.php?topic=63035.105)
Title: Re: Behavior blocker stop working on Windows 7
Post by: NON on September 08, 2010, 05:54:25 AM
:( the Behavior shield is still not working on my computer :(

I'm talking 32-bit only.

You're on 64-bit  :)
so wait the Shield won't work on 64-bit? ???

There is no Behavior Shield definitions for 64bit, so if you enable it, you can't see any activities on 64bit OSes.
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 08, 2010, 07:28:27 AM
Yeah it's working,thank's for the fix avast team, excellent job  :)
Title: Re: Behavior blocker stop working on Windows 7
Post by: Vlk on September 08, 2010, 07:37:54 AM
For your information, it was really one of the MS security updates released in August (namely, the fix for MS10-047) that caused this issue.

Interesting indeed, I guess that's what happens if you rely on undocumented stuff. At least it was written sufficiently defensively so that it didn't start crashing or something...  ;)
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 08, 2010, 07:55:54 AM
For your information, it was really one of the MS security updates released in August (namely, the fix for MS10-047) that caused this issue.

Interesting indeed, I guess that's what happens if you rely on undocumented stuff. At least it was written sufficiently defensively so that it didn't start crashing or something...  ;)
So should we be notifing microsoft about this or won't they do anything and pass the blame somewhere else?
Title: Re: Behavior blocker stop working on Windows 7
Post by: Vlk on September 08, 2010, 08:53:22 AM
So should we be notifing microsoft about this or won't they do anything and pass the blame somewhere else?

Naah, this is our problem, it was just a FYI.... :)
Title: Re: Behavior blocker stop working on Windows 7
Post by: CraigB on September 08, 2010, 09:14:31 AM
So should we be notifing microsoft about this or won't they do anything and pass the blame somewhere else?

Naah, this is our problem, it was just a FYI.... :)
Ok thank's.