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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: raging tempest on August 24, 2010, 07:54:34 AM

Title: [Resolved]can't enter youtube
Post by: raging tempest on August 24, 2010, 07:54:34 AM
i had this probem with other anti-viruses like kaspersky and eset but not with norton
i disabled web shield but no use
Title: Re: can't enter youtube
Post by: Pondus on August 24, 2010, 08:39:54 AM
i had this probem with other anti-viruses like kaspersky and eset but not with norton
i disabled web shield but no use
What antivirus do you have on your computer?.....and do you have more than one?
Title: Re: can't enter youtube
Post by: raging tempest on August 24, 2010, 09:42:10 AM
i only use 1 anti virus at once
Title: Re: can't enter youtube
Post by: CharleyO on August 24, 2010, 09:47:33 AM
***

Welcome to the forums, raging tempest   :)

So, which one are you using now?

Did you completely remove the other AVs using the appropriate removal tools?


***
Title: Re: can't enter youtube
Post by: raging tempest on August 24, 2010, 10:07:48 AM
removed them by unstall that comes with program
~~~
avast 5 internet security
Title: Re: can't enter youtube
Post by: SafeSurf on August 24, 2010, 10:18:27 AM
Did you use the Symantec/Norton and (Kaspersky)KAV uninstaller tools to remove all remnants?
Title: Re: can't enter youtube
Post by: raging tempest on August 24, 2010, 10:20:50 AM
yes
Title: Re: can't enter youtube
Post by: SafeSurf on August 24, 2010, 11:36:39 AM
1. What other security software do you have on your machine?
2. What is your OS, 32 or 64-bit?
3. What version of Avast are you using?  5.0.594 is the latest one.
4. What product of Avast are you using?  Free, Pro, or AIS?
5. Are you current with your Avast updates? 
6. Did you run any scans to see if you have malware?
Title: Re: can't enter youtube
Post by: Hermite15 on August 24, 2010, 11:56:36 AM
you're a hundred percent sure that YT is not blocked in your area, right?

edit: http://en.wikipedia.org/wiki/Censorship_of_YouTube
edit again: http://www.sauditechview.com/en/youtube-videos-blocked-in-saudi-arabia.html
Title: Re: can't enter youtube
Post by: raging tempest on August 25, 2010, 05:19:33 AM
Quote
1. What other security software do you have on your machine?
none
Quote
2. What is your OS, 32 or 64-bit?
32
Quote
3. What version of Avast are you using?  5.0.594 is the latest one.
5.0.594
Quote
4. What product of Avast are you using?  Free, Pro, or AIS?
ais
Quote
5. Are you current with your Avast updates?
yes(auto update)
Quote
6. Did you run any scans to see if you have malware?
yes
~~~
(i use firefox)
~~~
Quote
you're a hundred percent sure that YT is not blocked in your area, right?
yes when i was use eset i remove "www." and it may work
it don't say "blocked" and the problem only happen when use anti-virus
Title: Re: can't enter youtube
Post by: raging tempest on August 28, 2010, 06:13:54 AM
BUMP
B.ring U.p M.y P.ost
Title: Re: can't enter youtube
Post by: SafeSurf on August 29, 2010, 07:38:11 AM
you're a hundred percent sure that YT is not blocked in your area, right?
http://en.wikipedia.org/wiki/Censorship_of_YouTube (http://en.wikipedia.org/wiki/Censorship_of_YouTube)
http://www.sauditechview.com/en/youtube-videos-blocked-in-saudi-arabia.html (http://www.sauditechview.com/en/youtube-videos-blocked-in-saudi-arabia.html)
Did you view the links above?  This could be the reason why you are having problems.
Title: Re: can't enter youtube
Post by: raging tempest on August 30, 2010, 01:23:45 AM
i did
( changed my mff to english)
it say

"The connection was reset

The connection to the server was reset while the page was loading.

*The site could be temporarily unavailable or too busy. Try again in a few
moments.

*If you are unable to load any pages, check your computer's network
connection.

*If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web."




       
       
     


     
     
Title: Re: can't enter youtube
Post by: SafeSurf on August 30, 2010, 01:30:25 AM
If I understand correctly, you tried to access the site, but as of now because of the reasons in your last post you will need to try again later to see if your changes worked.  Correct?
Title: Re: can't enter youtube
Post by: raging tempest on August 30, 2010, 02:04:59 AM
fixed it by my luck
i tryed disable shield but avast frozen
*reboots* *disable real-time shields* oh worked!
*activate shields* it still works ^_^
thanks anyway
Title: Re: can't enter youtube
Post by: SafeSurf on August 30, 2010, 02:12:29 AM
Are all your shields up and working now?

Can you get into YT now?  Problem is fixed?
Title: Re: can't enter youtube
Post by: raging tempest on August 30, 2010, 02:44:35 AM
yes
Title: [RESOLVED] Re: can't enter youtube
Post by: SafeSurf on August 30, 2010, 04:33:05 AM
I'm very glad to hear that everything is work out fine now raging tempest.  :D

Now that your problem is resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.  :)