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Other => Viruses and worms => Topic started by: abratt on August 25, 2010, 01:55:26 PM

Title: Cant stop Internet Explorer 8 from opening with adverts
Post by: abratt on August 25, 2010, 01:55:26 PM
I cant stop Internet Explorer 8 opening websites with advertising, even when the program is not running, it opens and advertising pages come on the screen.

I have run a full avast scan and it found nothing. I have deleted Internet Explorer and then re-installed it. I have set block pop up to high (so blocks all). After all this I still have the problem

It seems like some kind of hidden advertising software has made it into my computer and avast can find it and get rid of it.

Can some one please help me?
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: Left123 on August 25, 2010, 01:56:51 PM
try malwarebytes, http://www.malwarebytes.org/

install,update,scan
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: Hermite15 on August 25, 2010, 01:59:32 PM
I cant stop Internet Explorer 8 opening websites with advertising, even when the program is not running, it opens and advertising pages come on the screen.

I have run a full avast scan and it found nothing. I have deleted Internet Explorer and then re-installed it. I have set block pop up to high (so blocks all). After all this I still have the problem

It seems like some kind of hidden advertising software has made it into my computer and avast can find it and get rid of it.

Can some one please help me?

check IE8 add-ons and plugins
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: mikaelrask on August 25, 2010, 02:09:48 PM
use a diffrent webbrowser like opera,chrome,firefox
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: YoKenny on August 25, 2010, 02:50:16 PM
use a diffrent webbrowser like opera,chrome,firefox
That won't fix abratt's problem with IE8.

abratt I also recommend MalwareBytes.
Download and install it then check for updates then run a Quick scan and have it remove whatever it finds and post its log here if you like.
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: Cassandra_IE_Team on August 25, 2010, 05:48:07 PM
Hi abratt,

This sounds like a virus to me. It won't hurt to try running another scan. You can also adjust your firewall settings - http://windows.microsoft.com/en-US/windows7/Understanding-Windows-Firewall-settings

Once your computer is virus-free, you can reset Internet settings to default by Opening IE > Clicking Tools > Choosing Internet Options > Clicking the Advanced Tab > and then choosing Reset. This will allow you to start with a clean Internet Explorer. If IE is still acting you, I'd recommend uninstalling and resinstalling.

Hope this helps!

Cheers,
Cassandra
IE Outreach Team
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: essexboy on August 25, 2010, 07:13:55 PM
Hi there two programmes for you to run

Please download MBRCheck.exe (http://ad13.geekstogo.com/MBRCheck.exe) to your desktop.
(http://i677.photobucket.com/albums/vv132/RPMcMurphy_album_photos/mbrcheck.png)


THEN

(http://www.geekstogo.com/misc/guide_icons/OTLI.gif) OTL - Download (http://oldtimer.geekstogo.com/OTL.exe) or alternative link here (http://www.itxassociates.com/OT-Tools/OTL.exe) and here (http://www.itxassociates.com/OT-Tools/OTL.com) to your desktop

netsvcs
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
/md5start
explorer.exe
winlogon.exe
/md5stop
%PROGRAMFILES%\Internet Explorer\*.dat
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%PROGRAMFILES%\Mozilla Firefox\firefox.exe /md5
%PROGRAMFILES%\Internet Explorer\iexplore.exe /md5
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: abratt on August 26, 2010, 05:04:37 PM
Thanks everyone for your tips to help me sort out my problem. I downloaded and used malwarebytes it found 12 things to be removed from my computer. After they were removed the problem was gone.

Leaves me wondering though, why didn't avast find and stop or find and get rid of these files in the first place. I pay for my annual subscription to avast and it seems like it is not good enough.
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: essexboy on August 26, 2010, 05:15:40 PM
Unfortunately malware changes so fast it is hard to keep track of it all
Title: Re: Cant stop Internet Explorer 8 from opening with adverts
Post by: YoKenny on August 26, 2010, 07:56:07 PM
Unfortunately malware changes so fast it is hard to keep track of it all
+1  ::)