Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: deckard on September 10, 2010, 09:05:04 PM

Title: Registration Information
Post by: deckard on September 10, 2010, 09:05:04 PM
I will need to reinstall the free version on a machine I want to rebuild, but I forgot which email I used to register.
I don't see the current registration info anywhere. I don't recall receiving a confirmation email after I registered through the program either.
Is there a way to retrieve the registration data? I'd like to use the same information when I reinstall.

Thank you!
Title: Re: Registration Information
Post by: Lisandro on September 10, 2010, 09:57:49 PM
Click on Maintenance, than Registration for online registering.
1) Open Avast.
2) Click on "Maintenance" then "Registration".
3) Fill out the form for your license key and click "Submit".

When the time is about to expire you will receive a popup notice to register it again.
Note that you will also need to do steps above if you ever need to reinstall the program.
Title: Re: Registration Information
Post by: deckard on September 10, 2010, 10:50:13 PM
Thank you for your reply. However, I know what I need to do to register, I am trying to see if there is a way to retrieve the previous registration info.
I will need to register again and I want to use the same email address I used previously (I have a few and can't remember which one I submitted).
Title: Re: Registration Information
Post by: DavidR on September 10, 2010, 11:19:33 PM
Can you not find the registration email you were sent by avast.com in your old emails.

Since this is the free version, personally I wouldn't spend time on it you don't have to remember the email you used, just re-register using another email address. That way you get a further 12 months and not what remained on the old registration.
Title: Re: Registration Information
Post by: deckard on September 10, 2010, 11:30:26 PM
I don't think you receive any confirmation email when you register the free edition "online" through the program.
I looked and did not find anything from avast within the time I registered previously.
It certainly makes sense to just use another email, only I would rather receive any further communication from avast via one address.
I think it would be nice to have a "This Program is Registered to" dialog on the About page or similar which displays your account info.
Title: Re: Registration Information
Post by: Lisandro on September 11, 2010, 03:58:24 AM
I don't think you receive any confirmation email when you register the free edition "online" through the program.
No, you do not receive anything.

I think it would be nice to have a "This Program is Registered to" dialog on the About page or similar which displays your account info.
Your subscription tab (folder) into the Maintenance group.