Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ihateviruses1 on August 04, 2004, 05:39:47 AM
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hello everyone i have a really big problem on my computer. I downloaded the trial version of avast or something and my key is now expired. so i installed a norton antivirus. after that ..i couldnt run norton i dont know why. i get an error message that it conflicts with avast. Whenever i try to remove avast it either says acces denied to some file or it just closes. i also cant go into my norton folder, whenever i click on it it just closes and goes back to the desktop...Can anyone PLEASE help me i would really like to delete both of them so i can install an antiviruse program fresh and new.
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try this http://www.symantec.com/techsupp/consumer.html (http://www.symantec.com/techsupp/consumer.html) good luck gettin the norton beast off your system. your gonna need it .
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the website closed when i select my versioina nd click next :(......what about getting avast off...how do i do that
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sorry to hear that if add-remove doesn`t work then you got problems try this one http://service1.symantec.com/SUPPORT/nip.nsf/docid/2003111409501936?Open&src=sg&docid=2004021112313539&nsf=tsgeninfo.nsf&view=docid/2004021112313539?open&src=sg&docid=2003090415405206&nsf=nav.nsf&view=d4578f66d8f00a0188256d4e006aaa94/9f87b423fda7cebe88256d97007bcdd0?opendocument&prod=norton%20antivirus&ver=2004%20for%20windows%202000/me/98&dtype=&prod=norton%20antivirus&ver=2004%20for%20windows%202000/me/98&dtype=&prod=norton%20antivirus&ver=2004%20for%20windows%202000/me/98&osv=&osv_lvl= (http://service1.symantec.com/SUPPORT/nip.nsf/docid/2003111409501936?Open&src=sg&docid=2004021112313539&nsf=tsgeninfo.nsf&view=docid/2004021112313539?open&src=sg&docid=2003090415405206&nsf=nav.nsf&view=d4578f66d8f00a0188256d4e006aaa94/9f87b423fda7cebe88256d97007bcdd0?opendocument&prod=norton%20antivirus&ver=2004%20for%20windows%202000/me/98&dtype=&prod=norton%20antivirus&ver=2004%20for%20windows%202000/me/98&dtype=&prod=norton%20antivirus&ver=2004%20for%20windows%202000/me/98&osv=&osv_lvl=) 8)
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it just closes when i click on the link...ithink its time to bust out the windows reset cd
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Your key for Avast expired. What version of Avast? If it is the home version you can get a new key for free! :D If it was the pro version you paid for the key. And that is what you have to do for Norton as well. Paying!. So Going from Avast to Norton isn't a real solution if you ask me. Either extend the license for Avast (if you have pro or one of the other paid versions) or get a new key for the home version for free.
You mentioned that you downloaded a trial version of Avast. If that is true you never needed a key to try it. So you aren't making much sense here. Please explain what really is the case here.
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There's nothing wrong with the link galooma.
Almost sounds like somebodys system is infected. Having 2 AV programs on one machine is asking for trouble.
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Go to where you downloaded the setupeng.exe program file and double click on it and you will get two options. The second option to highlight is un-install. That's all there is to remove it.
I would also go to your root directory/folder and make sure Alwil folder has been removed. If it is still there delete it.
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viclewis
Alwil is not in the root directory. It's usually installed here:
C:\Program Files\Alwil Software\