Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: geokef on August 04, 2004, 08:26:05 AM
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Hi friends
I have a problem on startup , the blue icon appears with the red mark that shows is inactive for about 20-30 sec and then comes up in active mode and everything is ok!!
In that time the taskbar is frozen and if i try to activate avast i have the RPC error!! I tried clean install , repair , change to XML , check the services are ok , deactivate Zone Alarm but nothing! My system P4 2.4 , 1 G ram . Win2000 SP4 with the latest updates!
Can anyone help??
Thank a lot my friends!!!
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Sounds like you have many things loading at boot time. Remove the things that aren't needed for the system to work properly from the startup list and see if it still happens. Use this (http://www.mlin.net/StartupCPL.shtml) util to remove them.
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No , not at all my friend , its a clean install of win2000 and then sp4 and all the updates.
This doesnt happen from the beginning but after a thorough scan of my drives! But i will try the link to the program to see if something in start up causes the problem!
Thanks a lot for replying in my message!
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It si normal for Avast to show as inactive for a little time at strtup, but 20-30 seconds is a bit long. Let us know if you find anything in the startup list. You may want to disable things there one at a time and reboot after doing so to narrow down the cause of this behaviour. Don't forget to enable it again ofcourse. ;)
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Geokef,
Ho esattamente lo stesso problema che hai te, stesse condizioni, nuova installazione ecc. addirittura, direi che per me sono un po più di 30 sec, forse anche 45.
Non ho per niente molte applicazioni che partono allo start up, come te.
Spero che questo induca AVAST a guardarci dentro.
Grazie!
Alex
???
Oops...sorry guys, I was convinced to be on an Italian forum ::)
Anyhow, what I meant is that I've got the same issue as Geokef, maybe the waiting time is even longer, around 45 sec. but the operating conditions are the same, new installation W2K, PIII, 1GB RAM.
Very few applications that have to open on Start Up.
I hope this will lead AVAST guys to look into this issue with more concern.
Thank you!
Alex
??? ???
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For those who don't understand Italien, this is what Metallo said:
Perhaps I have the same problem that you have you, same conditions, new installation etc. Execpt for me it takes more than 30 sec, more like 45. I do not have many applications that are loading at sart up, like you.
I was not able to translate the last line but if I'm correct it is something like:
"I hope the people of Avast can help us with this"
Sorry for any translation errors, but I don't undrstand Italien that well :D
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M$ have a new patch(KB867810) out today or yesterday dealing with RPC vulnerability so i know it is probably not but worth a look maybe.
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I think you got the kb article number wrong. ;D
Visio 2003 appears to stop responding and takes a long time to save the drawing when you save a large Visio 2003 drawing as an AutoCAD Drawing (*.dwg) (http://Visio 2003 appears to stop responding and takes a long time to save the drawing when you save a large Visio 2003 drawing as an AutoCAD Drawing (*.dwg)) this is that article number and it has nothing to do with a rpc update. ;D
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Artras,
Congratualations for your Italian skills.
Maybe you didn'see, but I made already the translation below my original post, when I realised I was on an English forum ;)
Also I have an issue with Microsoft Outlook 2003, I still don't know if depends on AVAST or not, but I can easily check.
However, the problem is that when I open MS Outlook, it should automatically send/receive mails, but notwithstanding the box into the Options is checkced, the mail is not sent or received until I click the Send/Receive button in the toolbar.
This evening I'll try to disable AVAST and let you have the results.
Ciaooo
Alex
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While I was busy with translating, you posted that english part. Anyway people now will know for sure what you said ;D
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Here is the pic of start up control panel
Start up user empty , start up only the drivers for ISDN modem and the wacom tablet i use but i tried to disabled them and start manually. The result was the same!!
Strange...!
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Ah zonealarm, that can be it. ZA seems to block certain things while it is loading. Disable ZA from loading, reboot and see if Avast loads/start faster. I have the same behaviour as you only here the delay is about 3-4 seconds. Avast starts as soon as ZA has started here.
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Unfortunately nothing happens even if disabled ZA on start up!! What i noticed is that it takes over 40 secs frozen taskbar and then hard disk activity for 5 secs and then avast is autoenabled!!! I deactivated also avast from the start up in order to open it manually but again 40 secs frozen taskbar etc so i thought it was a windows problem but when i unistalled avast everything was ok on startup!! Pitty , i have the same programs on my laptop ( but win XP) and everything works fine!! Anyway i thank you for your help (amazing how quick i have response , thanks a lot) if you think there is anything else i can do pls write back!!
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I have no firewall and this evening I'm going to install Kerio... ???
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You got me puzzled here geokef ;) Got no clue what it is then. Perhaps someone else jumps in with ideas.
Metallo, very wice decission to install a firewall.
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geokef
Are you using the latest version of ZA?
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What is the update on Registry application listed on your startup itens?
Did you try repairing the avast instalation? (Control Panel)
Do you have any other antivirus installed in your system (or have in the past)?
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I have the latest ZA but even though i disabled it from start up i have the same problem.
No other antivirus , it is a clean install of win2k sp4 with the latest updates.
The problem started not the first time i install avast but i think after the sp4 or the latest updates from microsoft. I have also made repair , unistall and fresh install but nothing happens!! I have a SATA drive and an IDE both bootable but SATA ( where is the problem) has a 30 sec delay after activation from bootmanager! Is that of any meaning?
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HI ti you all. I have the same problem with WIN2000 SP4.Clean install after corrupt partition table. The error is the same. I don't now what it is. ::)
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geokef
Was Avast on the computer when ZA was installed or, did you install ZA first???
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Hi,
I just confirm the problem of Geokef and MarcThin, new installation W2K, SP4, once I get the desktop before the red sign disappears it takes between 1'05" - 1'20" sec.
During that period, neither the e-mail nor the web are accessible.
This means the booting is practically 1 minute longer and you end up to have the same booting time as when you have Norton.
I have installed Kerio 4, nothing changed, same timing which means Kerio has no influence.
To sum up, first I installed W2K, then Live Update to SP4, then AVAST, finally KERIO.
I repeat, nothing chenged since I installed Kerio in terms of timing.
Cheers
Alex
:o :o
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Well delayed loads are generally very hard to debug. This is because the program is stuck in some place (typically a system API call) which either times out or just takes long time to complete (even though it works normally on other machines).
First thing I'd do is check the avast log viewer. Are there any entries in the Warning or Error category?
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Hi,
No errors in the log viewer, it's clean like the water from the mountains.
Alex
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I found the following in the FAQ sheet regarding "Other questions".
I installed the Microsoft Updates that the AutoUpdater downloaded for me to install and it fixed the problem!!!
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There´s a red circle on avast! a-ball icon in system tray and when I click on it, the error message appears saying "the AAVM subsystem detected a RPC error". How to fix this?
A: First, use Windows Update to be sure that the RPC service is up to date. Then restart your computer and check if the problem persists. If it persists, follow these instructions:
1. Right-click the icon MY COMPUTER and select MANAGE.
2. In left column unroll SERVICES AND APPLICATIONS.
3. Click on SERVICES.
4. In the right column, look at the state of services avast! Antivirus and Remote Procedure Call (RPC).
5. If any of these services isn´t set to start automatically, set it that way (right-click it and select PROPERTIES and the STARTUP TYPE set to AUTOMATIC).
6. Restart the computer.
This solution works on Windows NT, 2000, XP and 2003 only.
;D ;D ;D
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Oke I did this procedure. The automatic updater for windows I sutdown. The remote acces auto connection manager I set on Automatic and the Remote Acces connection manager I also set on automatic (both services were not on the automatic).
I reboot and the problem is stil there.
This problem set my computer on a compleet stand stil for 45 seconds. The screen for services is not starting up. Other programs wil wel starting up (the internet browser).
Also I found out that as I in the uninstal service for avast click on the repair icon Avast at last starting up.
I Also use WINXP and the problem there dus not exist.
I did another discovery. As my system starts up nothinh wil happen. The avst icon is locked. But if I klik on the avasticon and click on the update service than starts avast up. So I think there is something with the connection with the internet server ???
New ideas??
By the way sorry for my bad english
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So I think there is something with the connection with the internet server ???
Delay for DSL connections could be set into avast4.ini file.
Can you take a look on 'settings' in my signature? 8)
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HI Technical,
I have read your postings on the INI file for Avast. The only possible thing that was not in my inifile was at the end of the file the AlwaysConnectedWaitSeconds The value is 60 seconds (in your file 30).
Al is stil the same. System boots up and 40, 50 seconds later the avast icon in the systemtray is than spinning around and starts up.
I have another thing in related to this problem.
I had in the past OFFICE XP installed. There was no problem.
Now I have OFFICE 2003 installed en than begin the RPC problem.
Can it be that someting is wrong in relation to the OFFICE 2003 suite?
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Al is stil the same. System boots up and 40, 50 seconds later the avast icon in the systemtray is than spinning around and starts up.
... than begin the RPC problem
To solve this we must give avast priority on loading...
Maybe if you use StartupDelayer (http://www.r2.com.au/software.php?page=2&show=startdelay) This is what you can read about this program:
Can you learn another language in the time it takes for your machine to boot? Do you turn on your PC when you go to bed, so it's finished booting by the time you get home from work the next day?
When Windows loads it's Startup file, it attempts to load every program in there at the same time. Therefore if you have quite a lot of programs starting when Windows starts, each program will try and grab CPU time so that it can load.
If each program tries to do this at the same time, you soon notice the slow down that occurs, due to your CPU trying to help all the programs to load, and your hard disk accessing multiple files.
Startup Delayer allows you to setup how many seconds after Windows has started, to load each program.
For Example:
If you have your mail program and a special clock starting up, then you can make your mail start say 10 seconds after Windows has loaded, and then the special clock start 20 seconds after Windows Starts.
I have another thing in related to this problem.
I had in the past OFFICE XP installed. There was no problem.
... than begin the RPC problem. Can it be that someting is wrong in relation to the OFFICE 2003 suite?
I think not, at least, for me, no troubles while updating from Office XP to 2003.
Did you apply Office 2003 SP1?
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HI Technical,
Thanks for responding. Yes I have SP 1 OFFICE 2003. I wil the program You named in your replay a shot.
I wil be back! ;D
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http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com) go there, click on the office update link and install all updates. Let's see if that helps.
btw, it normally is a good thing to keep all software always up to date.
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Oke I have al the updates fromthe windows site also de update for OFFICE 2003 (SP1).
I have the program startup delayer installed and fiddeling around with the possibilitys (ugh my english :-X :-X)
It is e very good program. But the problem is there. I have gife a delay for each program for 2 seconds.
Well other ideas??
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Hi guys,
I didn't have any chance to give a try to some of the suggestions that came out in the forum so far, I will only be able to do so next week, I'll be back with my feedback soon.
Regards
Alex
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Dear all,
I tried all the suggestions proposed in the forum, included the one into FAQ but nothing seems to solve the problem.
I'm afraid, I will have to switch to another Antivirus given that Avast seems to have an issue with W2K start up delay.
That's all on my side.
Although we could not reach a solution, I wish to say thanks to everyone who came out with good ideas and good will to support!
Cheers
Alex
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Hello, geokef
I had the same problem, however I was able to solve it on my own. Your problem is likely similar.
Avast, and RPC (http://forum.avast.com/index.php?board=2;action=display;threadid=6667&start=0)
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Having the exact same problem with XP Pro. Mine takes over a minute to start up. The services are on automatic but not started and when they are started it still takes the same amount of time. Each time I boot, the problem returns.
Here's what the log says:
aswChestInterface - Program error description: CChestListView::OnCreate() !m_strErrorWnd.IsEmpty().
Error in aswChestC: chestOpenList Error 1753.
aswChestInterface - Program error description: CChestListView::LoadFiles() chestOpenList() failed: 2147422219.