Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Coolmario88 on September 16, 2010, 02:14:10 AM

Title: [RESOLVED]Unknown Error with avast no shields working at all! help!
Post by: Coolmario88 on September 16, 2010, 02:14:10 AM
Hello i updated the avast on my other computer that has windows xp on it 32-bit and nothing is working on avast after reboot and it is the new version.
Title: Re: Unknown Error with avast no shields working at all! help!
Post by: Coolmario88 on September 16, 2010, 02:34:17 AM
Should i try the repair option in add and remove program on it or should i just restart my computer and see?

Edit: I'm going to restart the computer and see if that works

Edit: The Restart of the computer didn't work  does anybody on the forums have any advice on how i can fix it  ???
Title: Re: Unknown Error with avast no shields working at all! help!
Post by: Lisandro on September 16, 2010, 02:43:47 AM
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
Title: Re: Unknown Error with avast no shields working at all! help!
Post by: Coolmario88 on September 16, 2010, 03:17:17 AM
I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.

Hello the steps work and avast is working.

BTW i heard the virus data base updates new sound  on my acer labtop computer it still  just says  virus database has been updated should i get the new sounds if so how?
Title: Re: Unknown Error with avast no shields working at all! help!
Post by: Lisandro on September 16, 2010, 03:27:31 AM
BTW i heard the virus data base updates new sound  on my acer labtop computer it still  just says  virus database has been updated should i get the new sounds if so how?
Some sounds remain the same as version 4.8 (very similar at least).
You can configure the sounds in avast settings > Sounds.
Title: Re: Unknown Error with avast no shields working at all! help!
Post by: DavidR on September 16, 2010, 03:28:17 AM
If you mean Pirate Talk, then check out this topic, http://forum.avast.com/index.php?topic=63901.0 (http://forum.avast.com/index.php?topic=63901.0). See http://www.avast.com/lp-talk-like-a-pirate
Title: Re: Unknown Error with avast no shields working at all! help!
Post by: Coolmario88 on September 16, 2010, 03:32:02 AM
I'm talking about the new virus data base update sound cause the new says The Avast Virus database has been updated.

on my acer labtop computer the virus data base sound still says virus database has been updated.  that is all i was saying about the new sounds :P

But thanks for helping me fix avast on my other computer :)

I'm talking about this new sound that is on this avast.com .swf http://www.avast.com/images/mkt/pirate/virus.swf