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Other => General Topics => Topic started by: Lisandro on September 22, 2010, 09:44:43 PM

Title: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 09:44:43 PM
Janice Chaffin, president of Symantec's consumer business unit, says: "Freeware vendors have created a false perception that free, basic security is enough to protect you from today's online threats. The reality is, free is not enough. It's like wearing a light windbreaker in a snowstorm."

A USA TODAY survey of 16 anti-virus companies shows that no-cost anti-virus programs generally lack important features such as a firewall, website health checks, automatic updates and customer support. Meanwhile, full, subscription AV suites continue to get more powerful each year.

(...)

The common denominator: Each promotion — whether it be for a free basic version or free trial period or a free infection scan — seeks to convert users to a paid subscription.

http://www.usatoday.com/tech/news/computersecurity/2010-09-22-antivirus22_CV_N.htm

What do you think? Do you need to pay to be protected on Internet?
Title: Re: Do you need to pay to be protected on Internet?
Post by: Gargamel360 on September 22, 2010, 10:10:16 PM
What do you think? Do you need to pay to be protected on Internet?

In a word, no.

Janice Chaffin, president of Symantec's consumer business unit, says: "Freeware vendors have created a false perception that free, basic security is enough to protect you from today's online threats. The reality is, free is not enough. It's like wearing a light windbreaker in a snowstorm."
 

The idea that a paid suite can 100% protect is just as naive as thinking a free program can. 
S.S.D.D. from this company, and it must work,
as they keep growing and buying, ad infinitum

Counterpoint, though slightly off-topic..... time is money.  I can assemble something as good or better than a paid security suite from assorted free programs.  But every separate program becomes an additional thing to troubleshoot should something go wrong, a separate company to contact for answers.
 
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 22, 2010, 10:15:26 PM
to the question of this thread: ...of course not, even then it doesn't mean that I'm promoting free software, which I don't btw ;D
 Just mentioning that paid software seems often bloated with what I call "non-features"...stuff meant to make the customer feel better about the product and his daily browsing :D ... anti-phishing anti-fraud anti-whatever buttons are legions in paid solutions.
Title: Re: Do you need to pay to be protected on Internet?
Post by: polonus on September 22, 2010, 10:22:21 PM
Hi Tech,

It depends if one knows how to protect oneself. If this is over your head then a commercial all-in-one solution pack could be an option, just like when you cannot do it yourself, you have to hire someone to do it for you, and that will cost you money.
A combination of some free programs can deliver a free all-in-av-solution with which you can even be BETTER protected, for instance a combination of Avast, Microsoft Security Essentials (or M.B.A.M. or S.A.S) and Immunet Protect are free and for the home user that does a bit of surfing and reads mail all the protection one needs. Some can add in-browser protection as well as NoScript and RequestPolicy for the Mozilla browser or the easier solution for Google Chrome: NotScript extension, NOREF extension (and optional Better Pop-up Blocker, Flash Blocker & Click & Clean), OK and have a FW installed, and fully patch and upgrade allways, both OS and third party programs,

polonus

Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 10:31:51 PM
Thanks for the opinions. Let's wait if more users post also.

and have a FW installed
Sure.
Title: Re: Do you need to pay to be protected on Internet?
Post by: YoKenny on September 22, 2010, 10:38:06 PM
If it is from Symantec's consumer business unit then you can bet it is only to promote Symantec's products.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 10:44:20 PM
The reality is, free is not enough.
But not all of the protection software is given for free.
Isn't the Symantec right regarding to this?
Title: Re: Do you need to pay to be protected on Internet?
Post by: Gargamel360 on September 22, 2010, 10:54:06 PM
The reality is, free is not enough.
But not all of the protection software is given for free.
Isn't the Symantec right regarding to this?

Pardon, but are you really Tech? 

These questions seem odd coming from possibly this forums biggest freeware supporter. ;)
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 11:00:00 PM
Pardon, but are you really Tech? 
These questions seem odd coming from possibly this forums biggest freeware supporter. ;)
avast provides free antivirus for sure. But Symantec guy is saying that this is not enough. This is basic protection.
So, you need something more. And it could be not free...
Title: Re: Do you need to pay to be protected on Internet?
Post by: YoKenny on September 22, 2010, 11:04:34 PM
The reality is, free is not enough.
But not all of the protection software is given for free.
Isn't the Symantec right regarding to this?

Pardon, but are you really Tech? 

These questions seem odd coming from possibly this forums biggest freeware supporter. ;)
Tech needs to go back and read the Blog:
Can you Trust Free Anti-Virus?
http://blog.avast.com/2009/08/04/can-you-trust-free-anti-virus
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 11:11:25 PM
Tech needs to go back and read the Blog:
Can you Trust Free Anti-Virus?
http://blog.avast.com/2009/08/04/can-you-trust-free-anti-virus
Yokenny needs to read the Symantec declaration or better the full article linked at the first post ;D
By the way, I've read both articles of Vince (avast CEO) in the blog yesterday :)
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 22, 2010, 11:23:31 PM
The reality is, free is not enough.
But not all of the protection software is given for free.
Isn't the Symantec right regarding to this?

Pardon, but are you really Tech? 

These questions seem odd coming from possibly this forums biggest freeware supporter. ;)

yeah, I'm wondering too... may be his account has been hijacked or something ???

... ;D
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 11:35:24 PM
No, it's me... believe :)
I'm discussing this Symantec guy declaration:

Quote
"Freeware vendors have created a false perception that free, basic security is enough to protect you from today's online threats. The reality is, free is not enough. It's like wearing a light windbreaker in a snowstorm."
He's not saying that free antivirus is worse than paid or that free antivirus does not protect you as well as the paid ones.
He's saying that basic free security is not enough.
Isn't he right?
Title: Re: Do you need to pay to be protected on Internet?
Post by: polonus on September 22, 2010, 11:38:57 PM
Hi Tech,

Well reality is a strange animal. Depends how you look at the issue. What is full protection, it is non-existent in this world, best protection you can get is when you know how to protect yourself decently. What is the best way to do that? - using layered protection. Some rather have avast free than TrendMicro's paid version. If you know how to bastle a combination of layered protection as I sketched above, who needs the paid all-in-one bloatware av solutions. Well those that click after abything that is clickable, have no notice of what Internet security is about, rely fully on an automated process of  paid protection solutions to do that for them, and what will be the end result they will remain vulnerable as hell, because they do not know what to do with the applications, do not know what to do with the settings, do not know about what threats they are up against, etc. etc. So they pay and get fooled. This makes it a complete different discussion. AV-protection has to be educated and users have to grow into the habit and then it does not cost much to be nearly fully protected....
When I have been to this forum here, did a couple of malware cleaning routines myself, have read an awful lot from security savvy people how to protect I can make a complete full layered anti-malware protection and that won't cost me a Eurocent. I experienced what Norton brought me when they launched the wrong certifications to go with their scanning, it was a complete disaster and enough for people to never want to use the Symantec product(s) again. McAfee will block everything the admin sees as undesirable and therefore can be rather user-unfriendly, so I am completely protected with my combination of free programs and free tools: a free firewall, avast free, the free version of MBAM or SAS (or both as on-demands), SpywareBlaster, Windows Defender, in-browser security extensions, the only suspicious things I saw in recent years were some ad-tracking cookies, and those I cleanse at closing the computer with some Cleansing Programs, by the way these are also free,

polonus
Title: Re: Do you need to pay to be protected on Internet?
Post by: DavidR on September 22, 2010, 11:40:42 PM
The reality is, free is not enough.
But not all of the protection software is given for free.
Isn't the Symantec right regarding to this?

Total bulls**t, as YoKenny's image depicts. It would only be true if you couldn't get an all free solution in individual components, which is easily achievable. It is Symantec/Norton that are peddling a false perception that the only way to be protected is to pay.

Avast has a great free anti-virus solution and there are many free firewalls that are more than capable, there are many such free security applications. The only issue is the user has to choose which is best for them and some are lazy and get a suite and for the most part that means paying.

All they are out to do is scare people into buying Symantec/Norton Suite, this is pure marketing BS to try and steer people away from free solutions and hopefully to them.

@ Tech
I suggest you refresh your memory with the Blog article by Vince about free products.
Title: Re: Do you need to pay to be protected on Internet?
Post by: polonus on September 22, 2010, 11:49:46 PM
Hi DavidR,

+1
Totally and utterly agree with all of the above posting in this thread, it is just scaring non-wits into buying Symantec's all-in-one paid version, the only difference these scared users feel is in their wallets,

pol
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 11:50:11 PM
If you know how to bastle a combination of layered protection as I sketched above, who needs the paid all-in-one bloatware av solutions.
Well, I'm using AIS and I don't think it fits this definition of "paid all-in-one bloatware av solutions". Sorry.

Well those that click after abything that is clickable, have no notice of what Internet security is about, rely fully on an automated process of  paid protection solutions to do that for them, and what will be the end result they will remain vulnerable as hell, because they do not know what to do with the applications, do not know what to do with the settings, do not know about what threats they are up against, etc. etc. So they pay and get fooled. This makes it a complete different discussion.
Ok, the user habits changes a lot the security that could be achieved. But this is not the point here. Like you say, it's a complete different discussion.

AV-protection has to be educated and users have to grow into the habit and then it does not cost much to be nearly fully protected...
But you've tried to define what is fully protected and listed some kind of software.
Indeed, you can achieve all of that using different applications together.
But this makes the Symantec guy's declaration something right, i.e., that free basic protection of antivirus is not enough.

so I am completely protected with my combination of free programs and free tools: a free firewall, avast free, the free version of MBAM or SAS (or both as on-demands), SpywareBlaster, Windows Defender, in-browser security extensions, the only suspicious things I saw in recent years were some ad-tracking cookies, and those I cleanse at closing the computer with some Cleansing Programs, by the way these are also free,
Which firewall do you use?
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 22, 2010, 11:52:48 PM
It would only be true if you couldn't get an all free solution in individual components, which is easily achievable. It is Symantec/Norton that are peddling a false perception that the only way to be protected is to pay.
But doesn't avast do the same with the paid versions?

Avast has a great free anti-virus solution and there are many free firewalls that are more than capable, there are many such free security applications. The only issue is the user has to choose which is best for them and some are lazy and get a suite and for the most part that means paying.
Sure. So free basic antivirus protection is not enough.

All they are out to do is scare people into buying Symantec/Norton Suite, this is pure marketing BS to try and steer people away from free solutions and hopefully to them.
Sure. I don't believe Symantec either :)

@ Tech
I suggest you refresh your memory with the Blog article by Vince about free products.
I've read them yesterday as I've posted before.
Title: Re: Do you need to pay to be protected on Internet?
Post by: polonus on September 23, 2010, 12:02:37 AM
Hi Tech,

I agree with the thesis that just a single resident free av-solution is not enough to have full "layered protection".
I would state that using a full security suite and have parts of it disabled (because it works better ???) is giving nearly the same overall results of the total free resident solution.

I also would state that if you're aware what layered free security suite to select from free components this can be/mesan an advantage over the single all-in-one suites, because you have a smaller vulnerability window (varying detection spectrum), the various products detect differently and over a much broader scale of malware- so decent free resident av solution, a nasties blocking solution (SpywareBlaster), specific anti-malware solutions (MBAM, SAS, Windows Defender), temp and other cleaners like ClearProg, in-browser security extensions, probably an in the cloud solution" like ImmunetProtect and you are done, learn a bit of SafeHexing and update and patch fully(use Secunia's solution to that problem or SecBrowsing extension in GoogleChrome for plug-ins and you are ready to go without a fear to have missed something. The firewall I would have is the Windows Vista one (make it dual way) or I used ZA free,
and not to forget make XP SP3 more secure with MS's EMET tool, it is great,

polonus
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 23, 2010, 12:06:27 AM
...seriously, we all know here that one can be perfectly (i.e. as well as possible) for free, with a free protection setup matching or even outperforming many paid solutions.

Quote
So free basic antivirus protection is not enough.
Tech, are you trying to underline again that Avast firewall should be free (in your opinion)? ;D

 ...as David mentioned, there are indeed very good free firewalls for those who wouldn't be ready to cough some cash for AIS. Symantec is just promoting >>> Symantec.

ps: on a side note, they acquired PGP, and I'm wondering what they're gonna do with it, especially considering that some of it can't be sold (to customers). Not talking about GNUPG but PGP itself that includes basic free functions inherited from Phil Zimmermann's work, free fucntions that were always free in all PGP versions...
Title: Re: Do you need to pay to be protected on Internet?
Post by: DavidR on September 23, 2010, 12:09:39 AM
It would only be true if you couldn't get an all free solution in individual components, which is easily achievable. It is Symantec/Norton that are peddling a false perception that the only way to be protected is to pay.
But doesn't avast do the same with the paid versions?

Absolutely not, Avast aren't writing articles stating that 'all' free software can't protect you. They are promoting the paid option and stating what you get in doing so, now if you have those areas covered no problem, they aren't trying to scare avast free users into paying (like the recent ZA fiasco).

Avast has a great free anti-virus solution and there are many free firewalls that are more than capable, there are many such free security applications. The only issue is the user has to choose which is best for them and some are lazy and get a suite and for the most part that means paying.
Sure. So free basic antivirus protection is not enough.

You/they can't compare any stand alone product against a suite as we all know you need more protection in the form of a firewall and one comes with your OS. We also know that it is at best basic or there would be monopoly lawyers climbing all over it.

They are saying this for no other purpose than to try and sell their products and boy in this case does their name match what they are doing 'playing with semantics,' to serve their own ends. Give the potential customer a head ache and sell them an aspirin.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 23, 2010, 12:14:35 AM
Tech, are you trying to underline again that Avast firewall should be free (in your opinion)? ;D
Don't jump to conclusions.
But we can't say it delivers full protection for free :)

...as David mentioned, there are indeed very good free firewalls for those who wouldn't be ready to cough some cash for AIS.
Sure.

Symantec is just promoting >>> Symantec.
No doubt about it. Every company promotes their own products :)
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 23, 2010, 12:19:49 AM
I would state that using a full security suite and have parts of it disabled (because it works better ???) is giving nearly the same overall results of the total free resident solution.
Sure. No doubt that this can occur if the user disables necessary parts of the suite.

The firewall I would have is the Windows Vista one (make it dual way) or I used ZA free
Ok. I've thought you were using AIS (as you were a beta tester...).
Title: Re: Do you need to pay to be protected on Internet?
Post by: DavidR on September 23, 2010, 12:20:57 AM
<snip>
Symantec is just promoting >>> Symantec.
No doubt about it. Every company promotes their own products :)

But not by completely trashing a complete sector of the market (free AV software solutions). Avast promotes its own products, it doesn't rubbish everyone else's.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 23, 2010, 12:21:55 AM
Absolutely not, Avast aren't writing articles stating that 'all' free software can't protect you. They are promoting the paid option and stating what you get in doing so, now if you have those areas covered no problem, they aren't trying to scare avast free users into paying (like the recent ZA fiasco).
Sure they aren't writing FUD as Symantec and sure it's not ZA fiasco either.

You/they can't compare any stand alone product against a suite
Sure. There is also free suites.

They are saying this for no other purpose than to try and sell their products
Sure. Every company does that.
Ok. In this case, it's not ethic to make FUD just to promote your product (I think everybody here agrees with this).
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 23, 2010, 12:29:17 AM
But not by completely trashing a complete sector of the market (free AV software solutions). Avast promotes its own products, it doesn't rubbish everyone else's.
Sure. I'll never be on a rubbish side.
But, really, they're trashing the concept that you can achieve full protection with free antivirus.
I think antivirus companies can't say that either.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 23, 2010, 01:00:52 AM
Tech, are you trying to underline again that Avast firewall should be free (in your opinion)? ;D
Don't jump to conclusions.
But we can't say it delivers full protection for free :)

 ;D ...well it's hard to have another interpretation but I promise to try :D
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 23, 2010, 02:53:12 AM
well it's hard to have another interpretation but I promise to try :D
Let me know if you could achieve :)
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 23, 2010, 10:27:03 AM
well it's hard to have another interpretation but I promise to try :D
Let me know if you could achieve :)

I failed again ;D
Title: Re: Do you need to pay to be protected on Internet?
Post by: Chris Thomas on September 23, 2010, 11:47:10 AM
Guess who is challenging Symantec

Comodo CEO MELIH ABDULHAYO - GLU - However that is spelled  :P

http://www.melih.com/2010/09/18/challenge-to-symantec-from-comodo-ceo/
Title: Re: Do you need to pay to be protected on Internet?
Post by: ardvark on September 23, 2010, 01:00:06 PM
Janice Chaffin, president of Symantec's consumer business unit, says: "Freeware vendors have created a false perception that free, basic security is enough to protect you from today's online threats. The reality is, free is not enough. It's like wearing a light windbreaker in a snowstorm."

A USA TODAY survey of 16 anti-virus companies shows that no-cost anti-virus programs generally lack important features such as a firewall, website health checks, automatic updates and customer support. Meanwhile, full, subscription AV suites continue to get more powerful each year.

(...)

The common denominator: Each promotion — whether it be for a free basic version or free trial period or a free infection scan — seeks to convert users to a paid subscription.

http://www.usatoday.com/tech/news/computersecurity/2010-09-22-antivirus22_CV_N.htm

What do you think? Do you need to pay to be protected on Internet?

This is one of the reasons I like Kubuntu, No AV or other security software required and there is an excellent chance that the software you do want is going to be free of charge and free to do with as you please, if I understand the GPL correctly. :)

However, to answer the question: No, you don't need to pay to receive acceptable protection, in my opinion. Paying means getting more protective features and settings options. ;)

Regards...
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 23, 2010, 01:10:02 PM
Guess who is challenging Symantec
Comodo CEO MELIH ABDULHAYO - GLU - However that is spelled  :P
http://www.melih.com/2010/09/18/challenge-to-symantec-from-comodo-ceo/
The Symantec answer was simple: http://pcmag.com/article2/0,2817,2369524,00.asp
Quote
Symantec's response points out that independent tests already exist. "Norton is included in a variety of independent, third-party tests from testing labs like AV-Test and AV Comparatives. We encourage Comodo to contact these testing labs if they are interested in having their product included in these tests," the company said.

Then the Comodo's CEO said:
Quote
Those independent tests they claim show other Free AV products doing really well, in some scenerios, better than Norton. So if those are the tests they believe in, then why are they spreading misinformation to public?
Title: Re: Do you need to pay to be protected on Internet?
Post by: MikeBCda on September 23, 2010, 08:37:58 PM
Personally, I avoid suites (free or paid) for pretty much the same reason I don't get cable TV/phone/internet "bundles" for communication.  I get all my phone services from Bell, cable TV from the cable company, and internet from an regional independent ISP with an excellent reputation, simply because each of those companies started out specializing in one of those fields before expanding out into the others, and I feel that their original field is what they're best at.

The same with my defense "arsenal" (see sig.) -- in each case, I've gone with a product from a supplier who (starting out, at least) specialized in a specific kind of protection.  The only sorta-duplication is with SAS and MBAM (free, on-demand-only versions) primarily because while they both protect against essentially the same types of malware, they do so in different ways and using different databases.
Title: Re: Do you need to pay to be protected on Internet?
Post by: YoKenny on September 23, 2010, 08:52:49 PM
Personally, I avoid suites (free or paid) for pretty much the same reason I don't get cable TV/phone/internet "bundles" for communication.  I get all my phone services from Bell, cable TV from the cable company, and internet from an regional independent ISP with an excellent reputation, simply because each of those companies started out specializing in one of those fields before expanding out into the others, and I feel that their original field is what they're best at.
Bell will give you a great discount if you bundle Internet and Phone.
Sadly you still believe in AOHell and continue to spend money needlessely.

How do I know ???

I have both. 8)


 
Title: Re: Do you need to pay to be protected on Internet?
Post by: Left123 on September 23, 2010, 09:03:16 PM
my opinion is: buy an  av=waste of money when mbam and avast are here to safe your pc from daily/most complicated malwares ;D,however if you are rich or you can spend 20 euros to buy avast or mbam it's a good idea,but kav costs 100 euros,are they making fun of unprotected ppl? ;D
Title: Re: Do you need to pay to be protected on Internet?
Post by: George Yves on September 23, 2010, 09:58:11 PM
Symantec and others want me to pay for their "good work" but will they pay me back if their products fail? Will they risk their profits?

I think my questions are just rhetoric.
Title: Re: Do you need to pay to be protected on Internet?
Post by: polonus on September 23, 2010, 10:12:59 PM
Hi George Yves,

Your questions are realistic. I experienced it, we had their suite at work, one day in February in the early years of this century they got the wrong certifications in, it brought all of their security to a complete standstill almost, the av no longer functioned, everything became as slow as molasses from a very resistent sort, it was a complete disaster. So I experienced what you are on about, and that cured us from any longer using "the top notch av solution of our days",

polonus
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 24, 2010, 01:55:16 AM
Symantec and others want me to pay for their "good work" but will they pay me back if their products fail? Will they risk their profits?
I think my questions are just rhetoric.
No, not really. Look, some people has already bashed the free antivirus when they failed with the phrase: "this is what I get when I pay nothing... I got an infection. Now I need to spend 200 bucks on a technician...". I know that this could occur with paid also. And none would be responsible for the damages.
I know an exception (and I'm opened to other ones): Comodo pay back 500 dollars if a computer get infected in United States with their software installed in a clean computer. http://antivirus.comodo.com/clean-my-pc.php
Title: Re: Do you need to pay to be protected on Internet?
Post by: Gargamel360 on September 24, 2010, 02:25:12 AM
I know an exception (and I'm opened to other ones): Comodo pay back 500 dollars if a computer get infected in United States with their software installed in a clean computer. http://antivirus.comodo.com/clean-my-pc.php

That is a nice guarantee. Restrictive on some levels, as I suppose such a deal must be, but this part of agreement would make he hesitate most;
If a Comodo support representative cannot
connect to the computer because of the malware, the limited guarantee does not apply.


Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 24, 2010, 03:00:53 AM
“There is a very, very big gap between what antivirus does and the threats that are being delivered today,” Hall said at the time. “If you are only relying on free antivirus to offer you protection in this modern age, you are not getting the protection you need to be able to stay clean and have a reasonable chance of avoiding identity theft. That’s why free antivirus is not enough: you need in-depth layered technologies, which only come from the more mature paid suites” (David Hall, Symantec’s product manager for Consumer Products in Asia-Pacific, 2009).

Who's giving the best protection? Free or paid?
http://www.thetechherald.com/article.php/201038/6191/Comodo-vs-Symantec-Who-offers-the-best-Malware-defense
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 24, 2010, 03:02:51 AM
but this part of agreement would make he hesitate most;
If a Comodo support representative cannot connect to the computer because of the malware, the limited guarantee does not apply.
That means that the computer must be scanned by a Comodo on-demand scanning, security data is anonymously collected and if the system fulfill the minimum requirements, the agreement could be done.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Gargamel360 on September 24, 2010, 03:24:18 AM
but this part of agreement would make he hesitate most;
If a Comodo support representative cannot connect to the computer because of the malware, the limited guarantee does not apply.
That means that the computer must be scanned by a Comodo on-demand scanning, security data is anonymously collected and if the system fulfill the minimum requirements, the agreement could be done.

No, that part was from the limited guarantee section of the user agreement, regarding the $500 payback if infected.  It stated the financial reimbursement only applies toward the cost of Comodo licensed tech support.  Since that tech support is only available online, you must be able to connect.  Also states clearly that even if it is malware that has compromised your connection, your guarantee of $500 is void. 
So a $500 guarantee is nice, but...... it is redeemable only toward the cost of tech support that is licensed through Comodo to begin with, and only if you can first contact that tech support, then they must be able to remotely connect to your PC.  And an infection compromising this ability to connect voids the agreement.   
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 24, 2010, 03:27:24 AM
Ok, these are the limitations of the agreement... What can we do? They're clearly stated.
I think no other antivirus is releasing such a promise.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Gargamel360 on September 24, 2010, 04:01:46 AM
True, for sure, it is not a bad thing, and the only guarantee of its type I have seen.

It is a very bold statement also, a bit of a dare almost?

Any cash payback like that is bound to have some strings attached, and they state it clearly enough ahead of time, it is just more strings than I would care for, personally.
 
Title: Re: Do you need to pay to be protected on Internet?
Post by: Dch48 on September 24, 2010, 06:12:05 AM
The answer is simply, No, you do not have to pay these days to get a good level of protection. Having said that, many of the paid complete suites are excellent. Norton, Avast!, and Kaspersky are probably the best. I would stay away from McAfee, AVG, and Trend Micro myself. If you want a complete package of protection for free, you have to piece it together from a couple of vendors unless you decide to go with Comodo, which offers a complete solution free. It provides excellent protection but at a price in ease of use of your computer. It monitors every action by every program and alerts you to them unless the application is whitelisted. Their whitelist is getting better and the latest v5.0 is the best so far in regards to usability. As far as just AV programs go, Avast! is the only one I know of that offers the same features in it's free version as in the paid one. The only thing the paid AV gives is an on demand sandbox. Other vendors such as Avira and AVG do not give all their AV scanning features in the free versions so you are getting what the Symantec person says is "free basic protection" and paid AV's are better than those offerings. MSE is not bad and only comes in a free version but If you want the best AV protection you can get without paying a cent, I would recommend Avast!.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Gargamel360 on September 24, 2010, 06:24:03 AM
Avast! is the only one I know of that offers the same features in it's free version as in the paid one. The only thing the paid AV gives is an on demand sandbox.

Wait a minute, I don't have a firewall???  I thought I got a firewall too!! ;D
Title: Re: Do you need to pay to be protected on Internet?
Post by: Chris Thomas on September 24, 2010, 06:56:14 AM
Avast is the best freeware AV but you need to mix Avast with other freewares like ThreatFire etc to make your computer have optimal level of protection.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 24, 2010, 10:15:38 AM
As far as just AV programs go, Avast! is the only one I know of that offers the same features in it's free version as in the paid one. The only thing the paid AV gives is an on demand sandbox.

wow, we're talking about the same Avast right? ;D
Title: Re: Do you need to pay to be protected on Internet?
Post by: YoKenny on September 24, 2010, 03:10:45 PM
Avast! is the only one I know of that offers the same features in it's free version as in the paid one. The only thing the paid AV gives is an on demand sandbox.

Wait a minute, I don't have a firewall???  I thought I got a firewall too!! ;D
A firewall is included in avast! Internet Security
http://www.avast.com/security-software-home-office
Title: Re: Do you need to pay to be protected on Internet?
Post by: DavidR on September 24, 2010, 03:21:26 PM
Here's an interesting one for you, http://www.avast.com/pr-avast-free-antivirus-is-a-suite-performer (http://www.avast.com/pr-avast-free-antivirus-is-a-suite-performer).

Quote
PRAGUE, Czech Republic, September 21, 2010 - avast! Free Antivirus was a top performer in the Dennis Technology Labs test sponsored by Symantec, outscoring a number of paid-for applications.

Avast! Free Antivirus outscored the paid-for internet security suites from Bit-Defender, McAfee, and Trend-Micro. In addition, avast! topped the below-average performance of free programs from AVG, Avira, and Microsoft Security Essentials.

Get that, in a test sponsored by Symantec :P
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 24, 2010, 05:28:22 PM
Trend Micro
Why not? I don't have much experience on it, but has good detection rates...

It monitors every action by every program and alerts you to them unless the application is whitelisted.
Very good.

Other vendors such as Avira and AVG do not give all their AV scanning features in the free versions so you are getting what the Symantec person says is "free basic protection" and paid AV's are better than those offerings.
Exactly. That seems correct under this point of view.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 24, 2010, 05:39:29 PM
Get that, in a test sponsored by Symantec :P
I haven't noticed that. Thanks David, very good.
Title: Re: Do you need to pay to be protected on Internet?
Post by: 13thSlayer on September 24, 2010, 05:53:47 PM
Avast! is the only one I know of that offers the same features in it's free version as in the paid one. The only thing the paid AV gives is an on demand sandbox.

Wait a minute, I don't have a firewall???  I thought I got a firewall too!! ;D
Get a free firewall like Online Armor (http://www.online-armor.com/), and let that be.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Dch48 on September 24, 2010, 09:20:00 PM
Avast! is the only one I know of that offers the same features in it's free version as in the paid one. The only thing the paid AV gives is an on demand sandbox.

Wait a minute, I don't have a firewall???  I thought I got a firewall too!! ;D
NO---you get the firewall with Avast! Internet Security. With Avast! anti-virus pro, you only get the sandbox as an additional feature. the rest of the AV is the same as the free version.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 24, 2010, 09:26:09 PM
hey, you never mentioned the "pro" version in your post, you just said the paid one

Quote
As far as just AV programs go, Avast! is the only one I know of that offers the same features in it's free version as in the paid one.

...and yes we know that the AV part is common to the three versions.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Dch48 on September 24, 2010, 09:29:55 PM
hey, you never mentioned the "pro" version in your post, you just said the paid one

Quote
As far as just AV programs go, Avast! is the only one I know of that offers the same features in it's free version as in the paid one.

...and yes we know that the AV part is common to the three versions.
I prefaced it by saying "As far as just AV programs go" the just means AV by itself and not part of a suite. I thought I was being perfectly clear.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Hermite15 on September 24, 2010, 09:39:28 PM
whatever you wanted to say :D >>> wonder why you mentioned the sandbox and forgot the rest then, but never mind, that's not interesting.

ps: unless you consider the sandbox an AV tool, which is true, but I doubt that you saw that far...oh, you forgot the AV command line, only available in pro ;D
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 24, 2010, 10:26:11 PM
In fact, sandbox is a way to achieve higher protection, specially if it was automatic (and not on demand).
Then we can't say the protection level is the same in the free and pro versions of avast.
Again, back to the topic, the Symantec guy was right in avast case, unfortunately.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Dch48 on September 24, 2010, 10:32:17 PM
whatever you wanted to say :D >>> wonder why you mentioned the sandbox and forgot the rest then, but never mind, that's not interesting.

ps: unless you consider the sandbox an AV tool, which is true, but I doubt that you saw that far...oh, you forgot the AV command line, only available in pro ;D
There is no "rest" other than more frequent updates which IMO, are not needed since there are usually only 2 updates released per day and the free version keeps up with that very well.

Of course the sandbox can be an AV tool. That was not overlooked at all but it is not the same as AVG and Avira leaving out scanning modules entirely in their free versions which Avast! does not do.

Everything I said was intended to inform the OP, not people here who already know what Avast! does.

@Tech, check reviews on TrendMicro. It used to be very highly thought of, but not so much any more.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Dch48 on September 24, 2010, 10:35:09 PM
In fact, sandbox is a way to achieve higher protection, specially if it was automatic (and not on demand).
Then we can't say the protection level is the same in the free and pro versions of avast.
Again, back to the topic, the Symantec guy was right in avast case, unfortunately.
Maybe he wasn't. I doubt if he was referring to sandboxing capability since Norton does not have that  ;D.
Title: Re: Do you need to pay to be protected on Internet?
Post by: Lisandro on September 25, 2010, 03:16:11 AM
Maybe he wasn't. I doubt if he was referring to sandboxing capability since Norton does not have that  ;D.
Indeed, maybe he was just bashing... :P