Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kd5 on August 05, 2004, 05:37:51 PM

Title: Avast! and OE
Post by: kd5 on August 05, 2004, 05:37:51 PM
Why does Avast! change the pop3 & SMTP addresses to IP numbers?  What is the purpose of that?  Had a customer I recommended Avast! to as I found it far superior to many others out there.  Set it up for him (File and Mail), and left.  He called me to tell me he kept having to re-enter his pop3 & SMTP addys, that they wouldn't save.  Every time he'd boot up, he couldn't get his mail until he re-entered the addys.  

I updated his IE & OE to 6, then disabled mail protection, configured his OE, and re-enabled mail protection.  Same thing happened.  Turns out his cable company doesn't take too keenly to having the pop3 & SMTP addys changed to IP numbers.  Ended up having to disable mail protection altogether, now his OE works just fine.  However, I'm not real keen about leaving OE unprotected.....

So why does Avast! have to change the pop3 & SMTP addys to IP numbers???  Sure would solve some issues if those addys were left alone...

Thanks,       -kd5-
Title: Re:Avast! and OE
Post by: bassbag on August 05, 2004, 05:50:28 PM
Basically its so that mail gets routed through avast  email scanner before leaving or entering the computer.AVG free edition on the otherhand which also has an "email scanner" doesnt rout anything but just scans the inbox.dbx folder after it arrives .Most avs in cluding AVG7 ,norton etc work the same way as avast.It is very easy to enable /disable the mail scanner settings.Just go to start menu>programes>avast antivirus>mail protection wizard>and choose to enable or disable protection...its that easy.
P.S Your pc is just as safe with the mail scanner off as the resident shield will catch any malware upon any activation anyway.
Title: Re:Avast! and OE
Post by: Max M.Wachtel III on August 05, 2004, 05:56:33 PM
Because avast puts itself between the server and OE so mail is scanned before it reaches the mail client.
settings should be
Account name  ex:   madmax#pop-server.myisp.com
Avast mail wizard will do this for you.
Title: Re:Avast! and OE
Post by: kd5 on August 05, 2004, 06:39:14 PM
Thanks bassbag, you eased my fears somewhat... ;)

madmax, Armstrong Cable doesn't like their pop3 & SMTP addys changed.....period.  I tried disabling & re-enabling which made no difference whatsoever.  So I guess I have no choice but to disable the mail protection... :(

Thanks for the replies guys... :)       -kd5-
Title: Re:Avast! and OE
Post by: bob3160 on August 06, 2004, 12:52:29 AM
I use Comcast Cable and I have no problems at all using
And that's not changing anything on your ISP anyway.