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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: johndoe17 on September 27, 2010, 02:53:18 PM

Title: No text in GUI
Post by: johndoe17 on September 27, 2010, 02:53:18 PM
I'm not sure how to really describe this dook. I've uninstalled, re-downloaded, reinstalled, etc. Several times. My computer in the only one that I've ever seen this on, even ones with an almost identical hardware setup.

Windows 7 Professional 64 Bit

Any ideas on how to fix this cataclysmic cockleduck?

(http://img59.imageshack.us/img59/5831/guiproblem.png)
Title: Re: No text in GUI
Post by: Pondus on September 27, 2010, 02:59:18 PM
did it happen just today or have you just installed avast! on that computer for the first time
Title: Re: No text in GUI
Post by: johndoe17 on September 27, 2010, 03:03:59 PM
It's been this way for as long as I can remember on this PC. After finishing installing it on about three others recently, including a computer that's identical in hardware and OS save for the hard drive, I've realized that it was a problem pretty particular to me. I don't know if anyone else has got it yet, though, since it's difficult to put in just a few search engine words. Certainly nothing that I've tried searching for thusfar has turned up anything.
Title: Re: No text in GUI
Post by: Pondus on September 27, 2010, 03:08:21 PM
what antivirus did you have on it before installing avast! ?
was it delivered with preinstalled trail version of any AV when new ?
Did you uninstalled that program before installing avast! ?
Have you run a removal tool to clean out all leftovers ?
you can find a removal tool here http://uninstallers.blogspot.com/
Title: Re: No text in GUI
Post by: johndoe17 on September 27, 2010, 03:14:15 PM
Avast is the only anti-virus I have ever had. I wasn't aware that uninstalling the program was inadequate. I figured that when you tell something to pack up and get out, it did it. Usually only fail-level programs force you to clean up their mess.

Nevertheless, I'll give an uninstaller a whirl. If that doesn't work, back to square one. If you don't hear from me in an hour, send a search party.
Title: Re: No text in GUI
Post by: johndoe17 on September 27, 2010, 03:25:41 PM
Ran the clean up. Rebooted. Reinstalled. Same problem.
Title: Re: No text in GUI
Post by: YoKenny on September 27, 2010, 03:31:02 PM
Have you read: ???
How to insert the license key into avast! Free Antivirus 5.x
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459
Title: Re: No text in GUI
Post by: Pondus on September 27, 2010, 03:32:58 PM
a shot in the dark

uninstall avast!
run CCleaner until clean http://www.piriform.com/
run Eusing free until clean http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
reboot and install avast! again ...reboot.....and pray  ;D
Title: Re: No text in GUI
Post by: johndoe17 on September 27, 2010, 03:43:05 PM
Quote
Have you read: Huh
How to insert the license key into avast! Free Antivirus 5.x
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459

I skimmed this just now, but didn't see anything that seemed to pertain. Can you elaborate what you're getting at? I always register.

a shot in the dark

uninstall avast!
run CCleaner until clean http://www.piriform.com/
run Eusing free until clean http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
reboot and install avast! again ...reboot.....and pray  ;D

I am attempting now. Here's hoping. 
Title: Re: No text in GUI
Post by: johndoe17 on September 27, 2010, 04:04:51 PM
Still not fixed. I'm going to try to find a log file or something. Do you guys know of anything like that which would be of any help?
Title: Re: No text in GUI
Post by: johndoe17 on September 27, 2010, 04:41:01 PM
I've fixed it, but I have no idea how. It's working beautifully. 

I manually purged my Temp folder this time, in addition to an uninstall with the uninstall app and manually cleaning out my Program Data and my Program Files (Which I had done before, to no avail.)

That's the only thing I did differently, and it seems to have worked. Many thanks to the two of you that assisted me.
Title: Re: No text in GUI
Post by: Pondus on September 27, 2010, 05:32:03 PM
Quote
I've fixed it, but I have no idea how. It's working beautifully.
computers work in mysterious ways......and so does avast!  ;D
Title: Re: No text in GUI
Post by: yonatan on September 28, 2010, 09:41:22 AM
Hi we are looking at the problem.
thanks for reporting
Title: Re: No text in GUI
Post by: yonatan on September 28, 2010, 09:29:39 PM
It appears that only the uppercase texts dissapeard.
We may not reproduce this problem but please report if it still exist in the next program update ( avast 5.1 )

tell me, what is your system local ? you may check it in
'region and language' -> 'administrative'
are you using english windows?

thanks, yonatan