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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: firzen771 on October 09, 2010, 05:50:20 AM

Title: BSOD with Avast Pro
Post by: firzen771 on October 09, 2010, 05:50:20 AM
i decided to test out avast pro, and since i installed it, i got frequent BSOD's from various tasks such as simply normal browsing or even connecting to a wireless network, i was wondering if there are any known issues with the pro version and BSOD's from it?

i have since installed the free version again which works absolutely fine, only the pro version seemed to cause these frequent BSOD's.
Title: Re: BSOD with Avast Pro
Post by: Tarq57 on October 09, 2010, 06:12:19 AM
I wonder if the sandbox (or other feature) in the pro version could be conflicting with the Comodo firewall?
(Or vice-versa, if you prefer.  ;D)
Title: Re: BSOD with Avast Pro
Post by: firzen771 on October 09, 2010, 07:43:41 AM
I wonder if the sandbox (or other feature) in the pro version could be conflicting with the Comodo firewall?
(Or vice-versa, if you prefer.  ;D)

maybe, but i have purely the firewall in comodo functioning, D+ and sandbox are both disabled, i fugred its the avast sandbox thats causing the BSOD's when compared to avast free (i doubt the script shield would cause something like this)
Title: Re: BSOD with Avast Pro
Post by: firzen771 on October 10, 2010, 05:56:38 AM
am i not going to get a real reply about this problem?
Title: Re: BSOD with Avast Pro
Post by: GloobyGoob on October 10, 2010, 06:26:23 AM
When I experienced a BSOD, I sent my minidumps to Petr to analyze. He's nice and he responded pretty quickly. :)
His email is kurtin@avast.com
Title: Re: BSOD with Avast Pro
Post by: firzen771 on October 10, 2010, 06:42:46 AM
When I experienced a BSOD, I sent my minidumps to Petr to analyze. He's nice and he responded pretty quickly. :)
His email is kurtin@avast.com

i was hoping to hear mainly if this issue might already be known since ive already swicthed back to avast free and the minidumps are gone...
Title: Re: BSOD with Avast Pro
Post by: pk on October 11, 2010, 12:10:50 AM
firzen771, I'd like to receive (kurtin@avast.com) a couple of latest minidumps (\Windows\Minidump folder) to see why you got those bsods.

Thanks.