Avast WEBforum

Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: firstbizzy on October 16, 2010, 12:16:31 AM

Title: Help Closing Avast
Post by: firstbizzy on October 16, 2010, 12:16:31 AM

Hi, I am having problems closing Avast and need help. Im trying to download AVG but it wont install because avast was open. I kept trying to close out avast but it said access denied. It wont let me uninstall it either.

Title: Re: Help Closing Avast
Post by: DavidR on October 16, 2010, 01:32:34 AM

Having two resident scanners installed is one too many and not recommended as rather than provide twice the protection it can cause conflicts that could leave you more vulnerable. So you really have to make up your mind which you are going to keep as you should only have one resident AV and uninstall the other.

What errors are you getting when you tried to a) closing it and b) when you tried to uninstall it ?

It sounds like you have somehow corrupted the installation if you can uninstall it from windows add remove programs.

Download the avast! Uninstall Utility, aswClear5.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for both 4.8 and 5.0). It has to be run from safe mode.

Title: Re: Help Closing Avast
Post by: wpn on October 16, 2010, 07:47:22 PM

why would you want to install an inferior product?? :)

Title: Re: Help Closing Avast
Post by: Lisandro on October 16, 2010, 08:40:32 PM

Quote from: wpn on October 16, 2010, 07:47:22 PM

why would you want to install an inferior product?? :)

In features, most probably.
In detection, hmmm, some tests show the opposite.
http://www.virusbtn.com/vb100/rap-index.xml