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Other => General Topics => Topic started by: cord_nash07 on October 21, 2010, 03:14:22 PM

Title: please help me
Post by: cord_nash07 on October 21, 2010, 03:14:22 PM
Hello. I have eset nod32 and disabled it in startup in msconfig then i try to install avast 4.8 professional edition and yet it successfully installed. Then next thing i did is restarting my computer.after restarting, when i open my browser,the page is not loading. How come that i can't access through internet? please help me.......  :'(
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 03:38:44 PM
hello? Is there somebody who can help me trubleshooting on accessing in internet while avast 4.8 pro edition is running
Title: Re: please help me
Post by: Asyn on October 21, 2010, 03:44:48 PM
hello? Is there somebody who can help me trubleshooting on accessing in internet while avast 4.8 pro edition is running

1. You should uninstall all prior AVs before installing a new one..!!
2. You better use the new avast 5.0..!! (Latest version: see my sig)
asyn
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 03:53:50 PM
is that better than 4.8 professional edition? but if i install version 5,my problem again is the licensed key. :'(
Title: Re: please help me
Post by: Asyn on October 21, 2010, 04:00:38 PM
is that better than 4.8 professional edition? but if i install version 5,my problem again is the licensed key. :'(

Yes it's better/faster...!!!
And the license will be no problem, also works with 5.0...
asyn
Title: Re: please help me
Post by: Omid Farhang on October 21, 2010, 04:01:46 PM
First Uninstall ESET: http://sites.google.com/site/boelectronic/computer/how-to/change-installed-antivirus/eset (http://sites.google.com/site/boelectronic/computer/how-to/change-installed-antivirus/eset)
Reboot

And Then Uninstall avast 4.8: http://sites.google.com/site/boelectronic/computer/how-to/change-installed-antivirus/avast (http://sites.google.com/site/boelectronic/computer/how-to/change-installed-antivirus/avast)
Reboot

And then:
Still using 4.8 Professional? Download and Install version 5.0 Professional http://www.avast.com/lp-upgrade-4-5-paid (http://www.avast.com/lp-upgrade-4-5-paid)
Quote
Note: Your current remaining license period will be maintained. Simply download and install the new version.
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 04:22:50 PM
if i uninstall eset, and i install avast 5.0, and still i cant access internet, how it will be?
Title: Re: please help me
Post by: Pondus on October 21, 2010, 04:33:50 PM
if i uninstall eset, and i install avast 5.0, and still i cant access internet, how it will be?
The problem is probably bc you have ESET and avast! 4.8 installed at the same time.....
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 04:39:07 PM
i have already uninstalled avast 4.8 but im afraid to uninstalled too my eset because i am n0t sure if i have uninstalled eset and installed a new one called avast 5.0, yet still cant access internet,how would i turn back eset if i want to uninstall again the avast 5.0 because of not accessing internet?
Title: Re: please help me
Post by: Asyn on October 21, 2010, 04:55:02 PM
i have already uninstalled avast 4.8 but im afraid to uninstalled too my eset because i am n0t sure if i have uninstalled eset and installed a new one called avast 5.0, yet still cant access internet,how would i turn back eset if i want to uninstall again the avast 5.0 because of not accessing internet?

Sorry, not sure what you meant.
Did you uninstall eset or not..??
asyn
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 04:56:43 PM
not yet.cuz im afraid ;D can you provide me the link for avast 5 downloader?^_^ ill try
Title: Re: please help me
Post by: Asyn on October 21, 2010, 05:03:15 PM
not yet.cuz im afraid ;D can you provide me the link for avast 5 downloader?^_^ ill try

Link to the pro version (avast server): http://files.avast.com/iavs5x/setup_av_pro.exe
asyn
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 05:11:47 PM
0h thanks. the key too.. can i?heheheh
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 05:14:44 PM
what is the difference of supply an avast 4.x license key and a licensed key? and the activation key?can you provide me for that?^_^
Title: Re: please help me
Post by: Asyn on October 21, 2010, 05:23:29 PM
This should help you...
https://support.avast.com/index.php?_m=knowledgebase&_a=view&parentcategoryid=42&pcid=2&nav=0,2
asyn
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 05:28:04 PM
ok thanks. hmm about the link you sent, is that avast 5.0 pro only or internet security?
Title: Re: please help me
Post by: Asyn on October 21, 2010, 05:31:30 PM
ok thanks. hmm about the link you sent, is that avast 5.0 pro only or internet security?

You're welcome..!
It's the link to the pro version only.
Here's the one for AIS, in case you need it: http://files.avast.com/iavs5x/setup_ais.exe
asyn
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 05:59:05 PM
hello. i tried installing avast you sent to me but after installing.when i refresh my internet, it goes to page not loading amp! why do i cant access internet after installing new avast pro antivirus
Title: Re: please help me
Post by: Pondus on October 21, 2010, 06:47:16 PM
did you run a removal tool after uninstalling ESET so all leftovers are gone ?
you can find it here #11  http://uninstallers.blogspot.com/  run it and reboot
Title: Re: please help me
Post by: cord_nash07 on October 21, 2010, 06:57:58 PM
what is better? avast 5 pro or AIS? is it good to run this both? or only one?
Title: Re: please help me
Post by: Lisandro on October 21, 2010, 07:00:47 PM
what is better? avast 5 pro or AIS? is it good to run this both? or only one?
avast pro is an antivirus only.
AIS is a suite (antivirus + firewall).
Of course, AIS is more complete than only the antivirus.
Title: Re: please help me
Post by: CraigB on October 21, 2010, 07:04:42 PM
what is better? avast 5 pro or AIS? is it good to run this both? or only one?
You can only have one av at a time otherwise you will have problem's, you need to uninstall your ESET av first and then use the removal tool that Pondus has supplied in the link before installing another av. No you cant run both version's of avast at the same time either, AIS has the firewall included but if you already have a license for pro this is the one you need to download.
Title: Re: please help me
Post by: cord_nash07 on October 22, 2010, 05:31:41 PM
thank you for informing me which is better among them. but the problem is the license code for AIS. would you mind helping me finding a license key?please. i'll wait
Title: Re: please help me
Post by: Pondus on October 22, 2010, 05:35:54 PM
Quote
but the problem is the license code for AIS. would you mind helping me finding a license key?please. i'll wait
yepp, here it is   ;D

http://www.avast.com/internet-security
Title: Re: please help me
Post by: cord_nash07 on October 22, 2010, 05:38:25 PM
what?i cant understand? is it the link or the... text? but i dont understand
Title: Re: please help me
Post by: Pondus on October 22, 2010, 05:41:57 PM
what?i cant understand? is it the link or the... text? but i dont understand
The link goes to the place where you buy the license key for avast! AIS
Title: Re: please help me
Post by: cord_nash07 on October 22, 2010, 07:12:43 PM
nice! finally!!! i already installed it.yuhoooo!!love it!^_^
Title: Re: please help me
Post by: cord_nash07 on October 22, 2010, 07:17:29 PM
and my internet connection is working! ;D :D
Title: Re: please help me
Post by: Asyn on October 22, 2010, 07:34:35 PM
and my internet connection is working! ;D :D

Thanks for the feedback..!
Have a nice weekend,
asyn